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Information Technology Specialist (Application Software)

Department of Health and Human Services
Indian Health Service
Headquarters | Office of Information Technology | Division of Information Technology
This job announcement has closed

Summary

This position is located with the Divion of Information Technology. The purpose of this position is to provide information technical support to Indian Health Service, Urban, and Tribal facilities using the Resource Patient Management System (RPMS) clinical and administrative laboratory systems, the VistA Imaging (VI) Program, RPMS radiology application and the Electronic Health Record (EHR) system. The incumbent reports to the Supervisory I/T Specialist or designee.

Overview

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Reviewing applications
Open & closing dates
08/04/2025 to 08/06/2025
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$101,401 to - $131,826 per year

Salary listed reflects the General Schedule - Salary Table 2025-DCB. Salary will be determined by the selectee's residency/locality.

Pay scale & grade
GS 12
Locations
1 vacancy in the following locations:
Location Negotiable After Selection
Rockville, MD
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Financial disclosure
Yes
Bargaining unit status
Yes
Announcement number
IHS-25-HQ-12777628-ESEP/MP
Control number
842457000

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Duties

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Total Compensation Package - Check out IHS's outstanding total compensation package for this job:
IT Specialist Total Compensation | Pay (ihs.gov)

  • Implement, configure, support and maintain the operations of the Resource Patient Management System (RPMS) Vista Imaging in Radiology and Laboratory applications.
  • Develop and deliver training for assigned clinical applications.
  • Serve as a Level 1 Contract Officer Representative (COR) responsible for contract management of laboratory and radiology RPMS health information technology systems.
  • Plan, monitor and maintain contracts/task orders, files, documentation and payments.

Requirements

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Conditions of employment

Selectee may be subject to a probationary/trial period
ESEP appointees typically serve a two-year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959

Confidential Financial Disclosure Form required.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

You will need to set up direct deposit so we can pay you.

Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

  • Incumbent is required to obtain Federal Acquisition Certification-Contracting Officer's Representatives (FAC-COR) Level 1 certification within (1) one year of entry on duty date.
  • Incumbent will be required to maintain FAC-COR Level 1 certification while employed in this position.
  • Instead of an existing FAC-COR Level 1 certification, a Federal Acquisition Certification-Program and Project Managers (FAC-P/PM) mid-level certification is acceptable.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

BASIC REQUIREMENTS

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.

MINIMUM QUALIFICATIONS

GS-12
: One (1) year of specialized experience equivalent to at least the GS-11 grade level.

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:
  • Oversee single and multi-year contracts/task orders for a wide range of contract types and services, including but not limited to: Purchase Orders, Indefinite Delivery Indefinite Quantity (IDIQ), Blanket Purchase Agreements (BPA), Firm Fixed Price (FFP), SF-182 training forms, and credit card purchases.
  • Facilitate implementation and clinical usage of the Resource Patient Management System (RPMS) Imaging Orders, VistA Imaging Interface, ISI Rad/Digital Imaging and Communications in Medicine (DICOM) support, RPMS Laboratory Package, Electronic Health Record (EHR) Laboratory Orders, and Reference Lab Interface.
  • Prepare documents to establish new contracts, task orders and existing awards as a Contracting Officer Representative.

Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Additional information

Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

This position is covered by a Bargaining Unit.

A recruitment incentive may be authorized. At least a 6-month service agreement will be required.

This position meets the criteria specified in pillar number one of the five pillars of the PHS Commissioned Corps. PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps MUST apply online under the merit promotion announcement indicated above in order to receive consideration. For more information on PHS Commissioned Corps, visit the website at: https://www.usphs.gov/.

This position has no promotion potential.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

To determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against the qualifications as defined in the qualifications section of this vacancy announcement and your responses to the assessment questions.
You will be further evaluated/rated based on the information provided in your resume (your resume must state specific duties that relate to this position) and your responses to the assessment questions to determine your competency in the following.

  • Contracting/Procurement
  • Customer Service (Clerical/Technical)
  • Infrastructure Design
  • Technical Competence


You will receive a numeric rating based on your responses to the assessment questionnaires. If after reviewing your resume and responses to the assessment questions, a determination is made that you have overstated your qualifications and or experience, you may lose consideration.

The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance. CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Workforce Restructuring Career Transition website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. CTAP/ICTAP documentation requirements are listed in the "Required Documents" section of this announcement.
Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12777628. All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing date of, 08/08/2025, to be considered.

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