USAJOBS connects job seekers with federal jobs across the United States and around the world as the official employment site for the federal government

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Duties

MAJOR DUTIES: Performs daily computer operations within established practices and procedures that apply to the assignment in support of various application programs that affect accuracy, reliability, acceptability and timeliness of final work products. Uses knowledge of IT principles, methods and practices to perform routine assignments in the specialty area. Uses knowledge of performance monitoring, quality assurance principles, technical documentation, system security, and analytical methods to identify and solve routine issues and problems, prepare and update manuals and operating procedures, provide information and assistance to customers, evaluate methods and procedures, prepare recommendations and ensure appropriate security measures are observed. Works a fluctuating work schedule to complete work assignments outside of the typical work-week and work hours. Requests assistance from Information Technology Specialist (CUSTSPT II), Supervisor or Manager for guidance and knowledge. Primary duties of this position will be the installation of Ethernet cabling for video surveillance systems and programming camera IP addresses for the Avigilon NVR systems.

Maintains Active Directory accounts for data access control. Provides computer services related to data entry, report distribution, and file transfers. Insures proper storage of data media in accordance with safety and security, Payment Card Industry (PCI) and Personally Identifiable Information (PII) regulations. Provides technical guidance for corrective actions or advice on work efforts relating to application software, operating systems, and hardware problems. Identifies options for problem resolution. Responsible for call resolution, escalation and logging of all inbound help desk requests received by telephone and via the trouble ticket system and customer follow-up. Monitors network connectivity and may provide network administrator / supervisor assistance as needed.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level lead, supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

This is a white-collar position where occasional lifting up to 45 lbs may be required, normally no more than 25lbs.

Requirements

Help

Conditions of employment

See Duties and Qualifications

EVALUATIONS:

Qualifications

MINIMUM QUALIFICATIONS: Three years of computer operations experience that demonstrates knowledge of and skill in using ADP equipment and Windows operating systems and both local and wide area networking. Microsoft and/or Cisco certifications a plus. Good verbal and written communication skills to deal with a variety of contacts inside and outside the organization. Knowledge of military ranks and chain of command.

As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the Security+ Certification as a condition of access within six months of employment, and thereafter must complete annual Information Assurance awareness training.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Marijuana is a Schedule 1 drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in the withdrawal of the tentative job offer and inability to apply for a position within the Department of Defense for 6 months from the date of the drug test.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Help

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73797&PostingSeq=1

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

MILITARY SPOUSE PREFERENCE PROGRAM (MSP)

FOR JOB POSTINGS WITH A GRADE OF NF01 - NF03, GSE02-GSE05 (CHILDCARE), NA03 & NA10 (CRAFTS & TRADES) IF MILITARY SPOUSE PREFERENCE IS BEING CLAIMED, PLEASE ATTACH A COPY OF THE ACTIVE-DUTY SPOUSE'S ORDERS TO THE APPLICATION.

ORDERS MUST INCLUDE APPLICANT¿S NAME AND ACTIVE-DUTY SPOUSE'S ASSIGNMENT TO

MCRD PARRIS ISLAND, MCAS BEAUFORT OR NAVAL HOSPITAL BEAUFORT. MSP PROGRAM APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS OF THE POSITION.

WHEN APPLYING FOR REGULAR PART-TIME OR REGULAR FULL-TIME POSITIONS, SPOUSE PREFERENCE CAN BE USED ONLY ONCE PER ROTATION TO THE DUTY STATION

Applicants may not be employed in the chain of command of their relative.

Agency contact information

SOUTH CAROLINA MCCS

Phone: 843/228-1658
Email: sc.humanresources@usmc-mccs.org

Address: SOUTH CAROLINA MCCS
MCAS PO BOX 55018
BUILDING #553
BEAUFORT, SC 299045018
USA

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

Required Documents

Help

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73797&PostingSeq=1

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

MILITARY SPOUSE PREFERENCE PROGRAM (MSP)

FOR JOB POSTINGS WITH A GRADE OF NF01 - NF03, GSE02-GSE05 (CHILDCARE), NA03 & NA10 (CRAFTS & TRADES) IF MILITARY SPOUSE PREFERENCE IS BEING CLAIMED, PLEASE ATTACH A COPY OF THE ACTIVE-DUTY SPOUSE'S ORDERS TO THE APPLICATION.

ORDERS MUST INCLUDE APPLICANT¿S NAME AND ACTIVE-DUTY SPOUSE'S ASSIGNMENT TO

MCRD PARRIS ISLAND, MCAS BEAUFORT OR NAVAL HOSPITAL BEAUFORT. MSP PROGRAM APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS OF THE POSITION.

WHEN APPLYING FOR REGULAR PART-TIME OR REGULAR FULL-TIME POSITIONS, SPOUSE PREFERENCE CAN BE USED ONLY ONCE PER ROTATION TO THE DUTY STATION

Applicants may not be employed in the chain of command of their relative.