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PROGRAM MANAGEMENT SPECIALIST NF-05

Department of the Army
Army Installation Management Command
IMCOM HQ G9 NAF HOSPITALITY DIVISION
This job announcement has closed

Summary

This position is open only to current and former DOD NAF Employees and current, eligible DOD Appropriated Fund Employees.
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.

Overview

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Reviewing applications
Open & closing dates
07/21/2025 to 08/04/2025
Salary
$90,025 to - $115,000 per year
Pay scale & grade
NF 5
Location
1 vacancy in the following location:
Fort Sam Houston, TX
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
NENAFCC2512768915
Control number
841202800

Duties

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Controls the planning and resources as program manager, and provides program support for the Armed Forces Recreation Center Programs as critical components to Soldier and Family resiliency under the Chief, Hospitality Programs. As required, may on occasion supervise program managers within a single or multiple program area(s) at a Headquarters level.

Researches program requirements, identifies and evaluates multiple alternative solutions, formulates programs and supporting processes to address needs, and monitors solution implementation. Prepares statements of work and other documentation to support acquisition of central program solutions as necessary. Develops appropriate systems to track program actions, identifies fiscal requirements associated with program execution, and identifies trends and requirements for change as a result of analysis.
Maintains knowledge of total program actions to ensure seamless management of specific processes in support of total activity needs within existing DoD and Army policy. Determines and implements changes to policy and supplemental guidance as required.

Advises and assists subordinates in solving unusual or significantly complex and difficult problems, and renders decisions on controversial matters. Coordinates with other managers and representatives from other organizational entities to resolve problems. Prepares workload and production reports. Makes recommendations to improve efficiency, reduce costs, and modify project goals and organizational objectives. Is responsible for operating within budgeted allocations for the office. Assures budget revisions are approved to avoid over-obligations.

Manages strategic processes associated with program implementation reflecting the current needs of the Army with regards to the total program. Assesses all program actions to ensure potential for successful field implementation as well as cost effectiveness. Maintains adequate internal controls for responsible area(s). Effectively and efficiently evaluates and completes actions ranging from those with OSD level interest to those generated by field activities.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A valid passport may be required for overseas travel

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.
One year of specialized experience at the next lower grade or pay level is required in addition to managerial and supervisory work experience of the caliber described above that demonstrates:
- A comprehensive knowledge of the full range of principles, concepts and methodology associated with lodging functions to plan and complete assigned workload.
- A comprehensive knowledge of the policies and procedures of the functional and administrative areas such as contracting, finance and accounting, budget, counsel, information management, etc., to coordinate and resolve questions/problems.
- Skill in maintaining effective working relationships with both internal and external customers to serve as a point of contact for assigned projects.
- Skill in written and verbal communications to explain/defend status of project, make presentations in public forums, etc.

All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.
All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

Preferred Qualifications:
Five years experience as hotel manager or major department head in a property of 100 or more guest rooms and/or management of multiple hotel program functions at the corporate level (a four year hospitality degree or Certification as a Hotel Administrator may substitute for 2 years of experience.
One year direct supervisory experience.
Detailed knowledge of multiple hotel program areas such as financial management, housekeeping, asset management, capital projects, or front desk/reservations.
Experience in analyzing operational issues and developing and implementing solutions.
Experience in developing requirements documents.

Education

Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

  • Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
  • The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need.
  • Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Candidates will be rated against Highly Preferred criteria first. Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)
Required documents for each consideration category can be found in the applicant information kit, point of contact information is listed at the bottom of this announcement if applicants have any questions about these consideration groups or documents. Applicants are also welcome to reach out to confirm receipt of the required documents or information when submitting an application for this position.

Eligibilities are listed above in the consideration order in accordance with the AR 215-3.

Applicants will only be awarded the highest preference/priority consideration found eligible.

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations. Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility.

CNE/FNE/CAE priority consideration must be clearly defined in order to grant the priority consideration. We will need position title, series, grade, location and agency in order determine priority consideration. To ensure we have enough information, we encourage you to submit a copy of your most recent personnel action.

If you are claiming Military Spouse Employment Preference, please note: A military spouse is defined as the wife or husband of an active duty member of the US Armed Forces, including the US Coast Guard and the full time National Guard or Reserves. For the purposes of this preference, the marriage must have occurred PRIOR to the service member's relocation via a Permanent Change of Station (PCS) move to the military sponsor's new duty station. A copy of your Sponsor's complete Permanent Change of Station (PCS) Orders (along with proof of marriage if applicant's name does not appear on sponsor's orders) must be uploaded with your application to receive preference.

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