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Food Service Worker Leader (Coffee Shop)

Department of the Air Force
U.S. Air Forces, Europe
31st Force Support Squadron
This job announcement has closed

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the Deja Brew (Area 1).

This is a NAF (Non-Appropriated Fund) position assigned to the 31st Force Support Squadron at Aviano AB, Italy.

Overview

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Hiring complete
Open & closing dates
07/18/2025 to 07/31/2025
Salary
$19.37 to - $19.37 per hour

AF NAF pay setting rules apply.

Pay scale & grade
NL 2
Location
Aviano, Italy
Few vacancies
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Intermittent - 0 to 40 hours per week.
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
25-6YFSW922486
Control number
841052300

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Provides work direction to subordinates, demonstrates proper work methods, provides work related guidance, ensures necessary products are available and that employees follow security, safety, and housekeeping standards. Performs the same kind of work as subordinates.

Oversees all assigned employees during shift. Works along with employees and sets the pace. Provides on-the-job training.

Prepares a variety of hot beverages such as cappuccinos, brewed coffee, lattes, espresso, hot chocolate, etc. by selecting proper ingredients. Serves cold beverages and food items, such as soda, juices, cookies, muffins, pastries, etc.

Receives payment, operates cash register, makes and returns change to patrons.

Assures patron satisfaction by resolving customer complaints and issues.

Sets up work area for operation and obtains cash bank. Maintains work area in a neat and clean manner. Sets up/cleans tables for customers and replenishes condiment items as necessary.

Performs preventative maintenance and cleaning. Scrapes, soaks, scours glassware, dishes and utensils as required. Also performs heavy duty cleaning tasks as required such as coffee machines, ceilings, under and behind equipment, refrigerators, washes floors and walls, sanitizes garbage cans. May unload stock from delivery trucks. Collects and transfers trash from work area to disposal areas.

Completes inventories, identifies items and prepares necessary forms for re-ordering. May be required to prepare documentation for cash funds accountability.

May be required to open and close the facility.

Performs other related duties as assigned.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12768015

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special occasions.
  • This positions requires the successful completion of a pre-employment physical.
  • This position requires a current record of immunizations.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/31/2025

The Area of Consideration for this vacancy announcement is US Citizens or NATO country citizens with a valid US permanent resident card and Social Security Number.In accordance with the Status of Forces agreement between Italy and the US, you must be at Aviano AB on orders and be a US citizen or citizen of a NATO country with a US permanent resident card. Italian citizens may not apply for US NAF positions; however, may be eligible for local national positions on base. Must be able to provide documentation proving residence status overseas. Legal US residents must possess a social security number and be citizens of a NATO country.

The 31ST Force Support Squadron is not currently providing logistical support. Applicants must provide proper documentation indicating they are already a supported member of Aviano AB.


  • Business Based Action
  • Family Member Preference
  • Military Spouse Preference
  • Outside Applicant Veteran
  • Spouse/Widow/Parent of Veteran
  • Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have experience in a restaurant, coffee shop or resale operations.

Must be able to follow simple oral instructions, lead others and be able to use hand tools for cleaning, and operate simple machines.

Must be skilled in performing tasks requiring multiple steps and use sound judgement in sequencing tasks.

Must be able to follow cash handling procedures.

Must have knowledge of sanitation standards in handling and serving food and beverages, and for cleaning equipment and work areas.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
  • All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
  • Probationary period may be required.
  • Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
  • LQA is not authorized.
  • Post Allowance is authorized for Regular Full Time employment category.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

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