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Customer Liaison Representative

Department of Defense
Defense Contract Management Agency
DCMA Headquarters
This job announcement has closed

Summary

See below for important information regarding this job.

Additional vacancies may be filled from this announcement.

Overview

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Reviewing applications
Open & closing dates
07/17/2025 to 07/28/2025
Salary
$131,123 to - $173,117 per year

Position to be filled at NH-04, Pay Lane 1 (includes 22.28% locality)

Pay scale & grade
NH 4
Location
1 vacancy in the following location:
Fort Lee, VA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Sensitive Compartmented Information
Drug test
No
Financial disclosure
No
Bargaining unit status
No
Announcement number
DCMA-PH-25-12764891-MP
Control number
840973800

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Duties

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  • Serves as the DCMA Liaison Officer (LNO) Contingency and Readiness Planner between the DCMA Director and senior leadership within the Combatant Commands in DoD.
  • Plans and reports readiness in the Defense Readiness Reporting System (DRRS).
  • Resolves operational plan shortfalls, limitations and other conditions that impact DCMA's ability to perform its combat support mission.
  • Maintains the DCMA planning interface with the Combatant Commander's staff to ensure DCMA's combat support capability is articulated throughout the planning process.
  • Plans and executes worldwide and regional exercises related to contingencies, mobilization, and expeditionary operations.
  • Evaluates theater operations and determines DCMA supporting tasks and missions through day-to-day analysis and periodic testing during sponsored exercises.

Requirements

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Conditions of employment

  • Must be a U.S. citizen
  • Security Requirements: Special Sensitive, Sensitive Compartmented Information
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.

Qualifications

To qualify for a Customer Liaison Representative, your resume and supporting documentation must support:

Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position. To qualify for the NH-04 level, specialized experience must be at the NH-03 or GS-13 grade level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.
Creditable specialized experience includes:

  • Supporting Military Services planning and exercise programs, projects, and contingency operations including military wartime operations and emergency contract administration, logistics doctrines, policies, procedures and practices.
  • Determining, executing and evaluating contract management and logistical programs and exercises through the use of management systems, organizational principles and practices, and programs.
  • Using inventory management, contracting, storage and distribution, transportation, property disposal, and the automated logistical information systems.
  • Conducting detailed analysis of wartime requirements, formulate feasibility and sustainability assessments, identify problems, recommend solutions, and direct complex studies.
  • Briefing senior leaders and highest-level officials on Operational Contract Support, military exercise and operational planning, and/or logistics/contracting operations support.


Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

  • This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf
  • Tour of Duty: Flexible
  • FLSA:Exempt
  • Bargaining Unit: No
  • If selected for an interview, you may be required to provide your last three performance appraisals to the panel.
  • Selectee may be required to serve a trial/probationary period.
  • Permanent Change of Station (PCS) expenses may be paid in accordance with the Joint Travel Regulation (JTR). When you perform a civilian PCS with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
  • Acquisition, Technology & Logistics (AT&L) NON-CAP: Position requires DoD Acquisition Engineering and Technical Management, Practitioner certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The assessments for this job will measure the following Competencies:

  • Organizational Awareness
  • Planning and Evaluating
  • Reasoning


Please follow all instructions carefully. Errors or omissions may affect your eligibility and/or score.

Once the application process is complete, a manual review of your resume and supporting documentation will occur to determine if you are eligible and among the best qualified as determined by the predetermined cutoff score. Your score is based on your responses to the assessment questionnaire.

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