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TECHNICAL INFORMATION SPECIALIST

Department of the Air Force
Air Force Special Operations Command
27 SOFSS/FSDL
This job announcement has closed

Summary


About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Library.


Overview

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Reviewing applications
Open & closing dates
07/11/2025 to 07/18/2025
Salary
$25.01 to - $30 per hour
Pay scale & grade
NF 4
Locations
1 vacancy in the following locations:
Cannon AFB, NM
Clovis, NM
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Multiple Schedules
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
25-4QFSWC16429
Control number
840511600

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Responsible for all aspects of computer services and systems operated by the library. Acquires, organizes, accesses, and disseminates information across a wide spectrum of subjects and fields. Manages the integrated library system (ILS), the CD-ROM Local Area
Network (LAN), the computer lab, Internet access, the web page, and all network communications. Maintains the library operating
systems and stand-alone computers to include software upgrades, data separation, equipment maintenance, database maintenance,
systems backup, report generations, equipment modifications, replacements, etc. Develops automated procedures for preserving the
integrity of the systems. Establishes timelines for all maintenance functions. Guides the continuing integration information technology into operations and services. Plans, develops, implements, and evaluates stand-alone and networked electronic multimedia for library applications. Works with the supervisory librarian and librarian (reference) to analyze the library collection and services strategy, facilitating user access to new information sources and technologies. Assists the supervisory librarian in preparing a strategic plan for library technology, incorporating Air Force, MAJCOM, and base-level goals and coordinates technology plans with various agencies. Evaluates user requirements for data and for automated systems; conducts surveys and studies, analyzing ways to improve mission and education support. Serves as the library system administrator for the DSN host address and base LAN connectivity. Serves as the library system liaison for education and academic campus support. Prepares operating instructions for system equipment and library computer programs including courses of action to be taken when anticipated machine errors occur, control setups, emergency shutdown procedures, and procedures for rebooting the system. Participates in the planning and supervision of automation-related library taskings. Monitors the operation of automated programs and responds to problems by diagnosing and correcting errors. Provides on the job automation training for staff. Creates program scripts and macros as appropriate. Coordinates the disposal of obsolete inventory with proper documentation and authorization. Maintains current logs of operations, patron usage, vendor assistance calls, service visits, and system malfunctions. Schedules special operations and reports. Conducts an annual inventory of computer equipment and software. Installs passwords and issues staff authorization levels. Conducts customer computer literacy classes for the community. Works with librarian to provide library instruction activities and outreach services. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12764423

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/18/2025



In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have specialized experience that provided knowledge of the basic principles, theories, practices, techniques, and technology of a discipline or subject matter field. Such experience must have been equivalent to that which would have been gained through a 4-year college curriculum. A 4-year degree in computer science or related field may be substituted. Ability to apply library methods and procedures in order, perform technical information systems management. Knowledge of computer operating systems, programming languages, and client/server networking environments is required. DOS, UNIX, Novell, 239.50, TCP/IP protocol, CD·ROMs in network environments, LANs and WANs are highly recommended areas of expertise. Knowledge of library materials and collection development in relation to reference services. Internet experience and knowledge of web page development and Internet tools are desired. Work requires some physical exertion such as regular bending, crouching, stopping, stretching, reaching to move and correct computer equipment; and lifting of moderately heavy boxes of books or reports. Successful completion of a National Agency Check with Inquiries is required. Must possess skill in working with peers and with the public.

You will be evaluated on the basis of your level of competency in the following areas:

  • Computer Experience
  • Customer Interaction
  • Library Materials
  • Physical Mobility
  • Software Experience
  • Systems Management
  • Web Page Development

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Non appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

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