Summary

This position is located at National Security Agency (NSA) Civilian Welfare Fund (CWF) Activities Ticketing at Fort George G. Meade, Maryland.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Summary

Overview

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Reviewing applications

Open & closing dates

06/30/2025 to 07/07/2025

Salary: $18 to - $19 per hour

Pay scale & grade: NF 2

Location

Few vacancies in the following location:

Fort Meade, MD

Remote job: No

Telework eligible: No

Travel Required: Occasional travel - You may be expected to travel 10% for this position.

Relocation expenses reimbursed: No

Appointment type: Multiple - Regular Full-time and Flexible on call

Work schedule: Multiple Schedules

Service: Competitive

Promotion potential

None

Job family (Series)

2091 Sales Store Clerical

Supervisory status: No

Security clearance: Top Secret

Drug test: Yes

Position sensitivity and risk: Special-Sensitive (SS)/High Risk

Trust determination process

National security

Announcement number: O1NAFBF-25-12756426

Control number: 839724700

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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Provides exemplary customer service to include greeting, professional appearance, positive attitude, and approaching the customer, suggestive selling and adding on.
Completes retail reports and submits to management.
Operates the POS terminal, scans, verifies retail price, verifies product information, processes proper type of sale/return in terminal, properly secures credit card information and delivers receipt to customer.
Stocks and maintains the sales floor according to daily sales plan. Stays current with merchandise assortment.
Provides on the job training to new sales store clerks as needed.

Requirements

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Conditions of employment

Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
NSA Requirements: Incumbent must be able to obtain and maintain access to National Security Agency facilities and networks. Incumbent may be subject to polygraph testing and must meet NSA personnel security requirements as outlined in NSA/CSS Policy.
Test Designated Position: In accordance with NSA Policy and Executive Order 12564 this position is subject to random drug testing as a condition of employment.
Appointment is subject to successful completion and favorable results of fingerprints, Installation Record Checks, and a Credit Check to determine suitability for this position to include a medical exam.
Appointment is subject to successful completion and ability to maintain a favorable Top Secret/Sensitive Compartmented Information (TS/SCI) and/or polygraph examination to determine suitability for this position.
Ability to stand for long periods of time bend, stoop and reach with arms over head.
Must be able to obtain and maintain NSA access/TS/SCI POLY/ DRUG TESTING/LIFT 40LBS.
During special events may be required to work outdoors to support retail operation under tents.
Must be able to obtain and maintain a valid motor vehicle operator's permit.
Occasional travel may be required for this position.

Qualifications

Qualification Requirements:

Knowledge of a point-of-sale system is required to service patrons on a timely basis and to maintain correct inventory.
Knowledge of exemplary customer service skills.
Knowledge of basic arithmetic is required when receiving cash for sales and making change.

Experience MUST be reflected on your Resume at the time of application

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

The Area of Consideration for this vacancy announcement is Local. Local is considered within 50 miles commuting radius of Fort Meade, Maryland. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Applications:

If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 p.m. by 07/07/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.

PCS Costs

Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band (NF or CY) Allowances and Differentials

This is a pay-banded position.
Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.

Incentives and Bonuses

Incentives will not be paid.

Non-Foreign Overseas Allowances

Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

Please check out our Applicant Information Kit:

It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ).

Other:

Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
Important Information Regarding Access to Certain Federal Facilities:
- Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

NAF Preference - Involuntarily Separated From the Military
NAF Preference - Spouse Employment Preference (SEP)
NAF Priority Consideration - Business Based Action
NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
NAF Priority Consideration - Outside Applicant Veteran (OAV)
NAF Priority Consideration - Parent of a Veteran (OAV)
NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

Help

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12756426. Announcement closes at 11:59 PM Eastern Time on 07/07/2025 to receive consideration.

Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12756426.
Complete the online application, verify the required documentation is included with your application package, and submit the application.
You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

Gail Lovoi

Phone: (571) 644-6228
Email: gail.a.lovoi.naf@army.mil

Address: BF-NAF-FTMEAD FT MEADE PRF CWF
DO NOT MAIL
Fort Meade, MD 20755
US

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

Required Documents

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The following documents must be submitted with your application:

Resume

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:

Cover Letter
DD-214/ Statement of Service
Documents to Support Eligibilities
DA Form 3433
Professional References
PCS Orders
Proof of Marriage Status
Resume
SF-50/ Notification of Personnel Action

How to Apply

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Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12756426.
Complete the online application, verify the required documentation is included with your application package, and submit the application.
You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

Gail Lovoi

Phone: (571) 644-6228
Email: gail.a.lovoi.naf@army.mil

Address: BF-NAF-FTMEAD FT MEADE PRF CWF
DO NOT MAIL
Fort Meade, MD 20755
US

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request