This position is located at Directorate Family, Morale, Welfare and Recreation (DFMWR) Information Technology Department, NAF Support Management Branch, Wheeler Army Airfield, HI (Island of Oahu)
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Summary
This position is located at Directorate Family, Morale, Welfare and Recreation (DFMWR) Information Technology Department, NAF Support Management Branch, Wheeler Army Airfield, HI (Island of Oahu)
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier III background investigation.
Qualifications
MINIMUM QUALIFICATIONS
Work experience, education, and/or specialized intensive training sufficient to demonstrate Information Technology (IT) knowledge and skill in:
1. Participating in the planning and delivery of a full range of Information Technology (IT) Customer Support Services.
2. Installing, configuring, upgrading and troubleshooting hardware and software components.
3. Presenting formal and informal training and assistance to customers.
4. Reporting, responding to, and resolving customer requests.
Resume MUST clearly reflect the knowledge and experience listed under the MINIMUM QUALIFICATIONS criteria above
QUALIFYING EDUCATION
Qualifying education is graduate education in one of the following fields of study: Computer Science, Engineering, Information Science, Information Systems Management; or Technology Management. OR
Has provided a minimum of 24 semester hours in one or more of the fields identified above (Computer Science, Engineering, Information Science, Information Systems Management, or Technology Management) AND required the development or adaptation of applications, systems or networks.
HIGH QUALIFICATIONS CRITERIA1. Must possess and provide a valid CompTIA Security + Certification document.
NOTE:Applicants who met both minimum qualifications and high qualifications criteria will be referred to the selecting official for consideration first, your resume MUST clearly reflect the knowledge and experience listed under both highly qualified / minimum qualified criteria above.
Education
If using education to qualify for this position, College/University transcripts MUST be uploaded and provided with application to receive consideration.
Professional Certification documents (COMP TIA) must be uploaded for consideration.
Qualifying education is graduate education in one of the following fields of study: Computer Science, Engineering, Information Science, Information Systems Management; Technology Management; or has provided a minimum of 24 semester hours in one or more of the fields identified above.
Additional information
Area of Consideration:
The Area of Consideration for this vacancy announcement is LOCAL, ISLAND OF OAHU.
Manual Applications:
If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 p.m. HST by 07/01/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
PCS Costs
Payment Permanent Change of Station (PCS) costs will not be paid, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF) Allowances and Differentials
This is a pay-banded position.
Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
Incentives will not be paid.
Non-Foreign Overseas Allowances
Non-foreign overseas allowances, cost of living (COLA), and differentials will be paid, contingent upon eligibility.
Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
Applicants will be referred to selecting officials as additional vacancies occur.
Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
Army NAF Paysetting rules/requirements apply to this vacancy announcement.
Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.
Important Information Regarding Access to Certain Federal Facilities:
Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For additional details regarding these benefits, please click the link below.
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For additional details regarding these benefits, please click the link below.
You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12756004. Announcement closes at 11:59 PM Eastern Time on 07/01/2025 to receive consideration.
Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12756004.
Complete the online application, verify the required documentation is included with your application package, and submit the application.
You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.
You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12756004. Announcement closes at 11:59 PM Eastern Time on 07/01/2025 to receive consideration.
Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12756004.
Complete the online application, verify the required documentation is included with your application package, and submit the application.
You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.
