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Health Technician Mobile Ambulatory Care (MAC) Outpatient Float Pool

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration
This job announcement has closed

Summary

This position is located at the Richard L. Roudebush VA Medical Center, IN supporting Community Based Outpatient Centers, Outpatient surgery and medicine clinics. The position is responsible for providing essential clinical and administrative support across multiple disciplines, ensuring seamless patient care and clinic operations. This role demands adaptability and dedication to patient service and expediting the care and treatment of patients while maintaining safe and therapeutic environment.

Overview

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Hiring complete
Open & closing dates
06/27/2025 to 07/18/2025
Salary
$45,378 to - $58,989 per year
Pay scale & grade
GS 6
Location
2 vacancies in the following location:
Indianapolis, IN
Remote job
No
Telework eligible
No
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
CBSR-12755083-25-JS
Control number
839629500

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

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Duties

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Specific duties and responsibilities include:
1. Makes observations and thoroughly documents care and the patient's response. Appropriately seeks assistance and guidance by informing the appropriate medical provider of changes in the patient's condition requiring higher-level intervention.
2. The Health Technician performs, reports, and records assigned nursing care in the Specialty Care Clinics.
3. Promptly recognizes urgent or emergent patient care situations, seeks assistance, and effectively performs supportive tasks as directed when appropriate.
4. Based on the patient's goals, provides patient and family health education, after initiated by provider or Registered Nurse, to include self-management, prevention, and wellness.
5. Interacts and communicates appropriately with patients and family members.
6. Teaches patients and family members to necessity of continuing proper health care. Provides follow-up care instructions and demonstrations for patients. Counsels on health subjects including nutrition, care of minor injuries and illnesses, and home care.
7. Adheres to principles of infection control, safety, and universal precautions.
8. Incumbent possesses knowledge of proper handling and pre-cleaning of reusable medical equipment.
9. Demonstrates competence utilizing special equipment needed to perform job duties.
10. Supports patient-driven care in a safe, efficient and cost-effective manner, using evidence based principles.
11. Promotes patient and personnel safety. Demonstrates competence utilization of Safe Patient Handing equipment.
12. Technically proficient in initiating, performing, and completing assigned duties while providing care to variable patient populations.
13. Receives assignments for a variety of difficult examinations. Understands and carries out the request made by the health care professional. Monitors patients for adverse reactions and takes corrective action based on established policy and past experience. Records results and ensures
that they are made part of the permanent medical record.
14. Provides orientation/training to staff regarding equipment or instruments used by position.
16. Provide coverage in laboratory and will be responsible for receiving and preparing requests for testing and specimens. Verifies the accuracy and completeness of the request. Follows procedures for collecting and processing specimens.
17. Performs other duties as directed or assigned within the Health Technician's scope of practice.

Work Schedule: Full Time, 8:00 - 4:30pm Monday thru Friday
Telework: Not eligible
Virtual: This is not a virtual position.
Position Description/PD#: Health Technician Mobile Ambulatory Care (MAC) Outpatient Float Pool/PD02908A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: A pre-placement physical examination is not required.
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/18/2025.

NOTE: You MUST include description of qualifying specialized experience with employment periods in mm/yyyy to mm/yyyy format on your resume and indicate Full-Time or Part-Time (if Part-time, must include # of hours worked per week). AND, if you have held a Government position, that position's grade level MUST be listed on your resume; Failure to include all requirements in your resume will result in disqualification. Please refer to https://www.usajobs.gov/help/faq/application/documents/resume/what-to-include/ for additional information on resume requirements.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience working in a busy outpatient setting, providing efficient and high-quality care to a diverse patient population.
    Proficiency in assisting with urology procedures, including catheterizations, cystoscopies, and other diagnostic and therapeutic
    interventions. Experience in podiatry clinic settings, such as assisting with foot and ankle care, minor surgical procedures, and the application of dressings and orthotic devices. Familiarity with rheumatology practices, assisting with joint injections. Skilled in supporting cardiology clinics, including performing EKGs. Strong interpersonal skills to effectively communicate with patients, families, and multidisciplinary healthcare teams. Ability to prioritize tasks in a fast-paced environment and maintain meticulous attention to detail.
    Proficiency in using electronic health records (EHR) systems and other medical documentation software.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

"Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act."

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Clinical Data Collection/Documentation
  • Communication
  • Diagnostic Medical Testing
  • Interpersonal Skills
  • Medical Information
  • Technical Competence


NOTE: You MUST include description of qualifying specialized experience with employment periods in mm/yyyy to mm/yyyy format on your resume and indicate Full-Time or Part-Time (if Part-time, must include # of hours worked per week). AND, if you have held a Government position, that position's grade level MUST be listed on your resume; Failure to include all requirements in your resume will result in disqualification. Please refer to https://www.usajobs.gov/help/faq/application/documents/resume/what-to-include/ for additional information on resume requirements.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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