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Social Worker (Program Coordinator)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration
This job announcement has closed

Summary

The position is for a Nephrology (Outpatient/Inpatient) Specialty Care Social Worker located at the VA Loma Linda Medical Center. The incumbent will provide appropriate clinical services including, but not limited to, psychosocial assessments, treatment plans, ongoing case management, pre-transplant assessments and education, counseling and education on disease process, advance health care planning and end of life education/care.

Duty Location: 11201 Benton Street, Loma Linda, CA 92357

Overview

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Reviewing applications
Open & closing dates
06/26/2025 to 07/11/2025
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$113,559 to - $147,633 per year
Pay scale & grade
GS 12
Location
1 vacancy in the following location:
Loma Linda, CA
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
CBSX-12754709-25-JAB
Control number
839541900

This job is open to

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Clarification from the agency

United States Citizens

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Duties

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VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU


Resume Requirement: Your resume must be detailed include the following information: Job title, description of duties, beginning and ending date (month/year) of employment; and average hours worked per week.


The Nephrology Social Worker is expected to demonstrate leadership, possess advanced practice skills and judgment in social work practice and related medical care. The incumbent will collaborate with other departments/service lines and be an active member of the multidisciplinary Nephrology team. Incumbent is expected to provide education to pre-dialysis patients about their VA benefits and Medicare/Medi-Cal Insurance benefits (i.e., dialysis care, transplant in-home supportive services, transportation, etc.). The incumbent also works closely with community dialysis units and demonstrates sound clinical judgment while working with patients.

The incumbent is a Social Worker Program Coordinator licensed at an advanced practice level. Therefore, incumbent is required to engage independently in resolving psychosocial problems and needs. Incumbent is able to manage complex cases and/or guide multidisciplinary team members by providing high quality clinical social work oversight and creative problem solving with their approved privileges (scope of practice). The incumbent will support and facilitate continuity of care for the Veteran by working with Nephrology team members, other service/care lines, community providers and family members, as necessary. The incumbent to provide education to Veterans and their families regarding relevant resources available through VALLHCS and the community to maximize healthier outcomes of the medical interventions. The incumbent will provide advocacy, coordination of care, resources/referrals across VHA and in the community, as appropriate.

The incumbent will collaborate with the multidisciplinary Nephrology team, across serve/care lines and with community agencies to ensure high quality care and continuity of care. The incumbent will attend multidisciplinary Nephrology team meetings, clinic huddles and other meetings/huddles as assigned to coordinate and discuss all aspects of care including but not limited to the following: palliative/hospice care, respite, diagnoses, impact and potential limitations related to diagnoses, treatment interventions, coordination of appropriate supports for Veterans and their families, etc. The incumbent will demonstrate specialized knowledge and skill regarding biopsychosocial issues faced by Veterans and their family members at end of life, during the death and dying process, on relevant community resources and in regards to specialized benefits for the population served.

The incumbent will perform additional related duties, as assigned, which fall under their approved privileges (scope of practice). As a Social Worker Program Coordinator in Specialty Care, the incumbent will be required to cover other specialty care areas (i.e., Cardiology, ALS, Oncology, GI/ID, CLC, etc.) and medical areas, as assigned. The incumbent may be required to cover on-call, weekends and evenings.

The incumbent will independently manage a complex caseload seeking clinical or administrative consultation on rare occasions for the most complex cases, as needed. The incumbent will demonstrate leadership skills, knowledge and ability to independently implement treatment plans and provide guidance for patients and their families. The incumbent to address and complete well written responses to White House Hotline reports, Congressionals, PATSR, assigned due outs and other suspenses, as assigned. The Incumbent will demonstrate knowledge, skills and abilities regarding medical and mental health diagnoses, disabilities and treatment procedures.

The incumbent to ensure CSREs and Safety Plans are completed, as needed and as due for renewal, for all high risk Veterans. The incumbent to provide crisis intervention, as required, and complete the Columbia Suicide Severity Rating Scale (C-SSRS), CSRE, Safety Plan, SBOD and other relevant and required interventions and documentation as needed. Incumbent is required to maintain current on knowledge, skills and abilities related to Nephrology, dialysis, benefits for Nephrology Care and other knowledge, skills and abilities related to this specialty area of social work. Incumbent will remain current on changes within community care facilities, VALLHCS contract Community Nursing Homes and other services through VALLHCS contracts. Other duties as assigned.


Work Schedule: Monday-Friday 8am to 4:30pm
Virtual: This is not a virtual position.
Functional Statement #: 000000
Financial Disclosure Report: Not required

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. [Transcripts must be submitted at time of application. Conferral of degree(s) must be stated on transcript(s). Unofficial transcripts(s) are acceptable]
  • Licensure. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. [Copies of licensure/certification must be submitted with application packet]
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

Social Worker (Program Coordinator), GS-12

Experience and Education: Applicants must have at least one (1) year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, candidates must demonstrate the following KSAs:

(a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.
(b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
(c) Ability to supervise multidisciplinary staff assigned to the program.
(d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
(e) Ability to provide training, orientation, and guidance within clinical practice.

Assignments: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Program coordinators at the GS-12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use. They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts.

References: VA Handbook 5005/120, Part II Appendix G39 Social Worker Qualification Standard GS-0185 Veterans Health Administration.

Physical Requirements: Traveling throughout the medical center and the community is required, as is performing activities involving sitting, walking, and prolonged standing, bending and carrying such items as books, papers, and files. In carrying out responsibilities it may be necessary for the incumbent to travel into the community where he/she conducts interviews with the Veterans, their families, representatives of community health and welfare agencies and law enforcement agencies. The incumbent must possess current driver's license and drive a government vehicle in carrying out professional duties when deemed necessary.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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