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Information Receptionist (OA)

Department of Justice
Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys
United States Attorney's Office, Middle District of Florida
This job announcement has closed

Summary

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.

Overview

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Reviewing applications
Open & closing dates
06/25/2025 to 07/11/2025
Salary
$40,332 to - $52,426 per year
Pay scale & grade
GS 5
Location
1 vacancy in the following location:
Orlando, FL
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
5
Supervisory status
No
Security clearance
Other
Drug test
Yes
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
25-FLM-12755152-MP
Control number
839481600

This job is open to

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Clarification from the agency

Well-qualified surplus/displaced Federal employees (CTAP/ICTAP) in the local area and current/former Federal employees in permanent competitive service positions (status candidates). VEOA eligibles and those eligible for non-competitive appointment under special hiring authority, e.g., Individuals with Disabilities, Military Spouses, former Overseas employees, VISTA/Peace Corps, some Land Management employees, and certain veterans, e.g., VRA, 30% Disabled. see link in "How to Apply"

Duties

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If selected for this position, you will join a well-respected team that is responsible for office automation and clerical support duties in the United States Attorney's Office for the Middle District of Florida. Typical work assignments will include:

  • Receiving telephone calls and visitors to the office;
  • Controlling access to the office and ensuring only properly cleared visitors are authorized entry;
  • Providing general information regarding office programs;
  • Processing all incoming and outgoing mail;
  • Receiving all checks and money orders, recording receipt in automated check log;
  • Using various software to produce a variety of documents;
  • Assists legal support staff in the office with copy jobs and printing. This includes the preparation of exhibit binders used in trials and other court matters;
  • Assists legal support staff in the processing of electronic case notifications from the district to include the printing, saving, and calendaring court events in an electronic calendar; and,
  • Assists legal support staff in the preparation of Grand Jury and Trial subpoenas.
Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen or National
  • Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
  • You must be registered for Selective Service, if applicable
  • If selected, you may be required to complete a one year probationary period.
  • Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
  • You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

To be eligible at the GS-5 level, you must meet at least ONE of the following conditions, as defined below:

Specialized Experience, Education, OR a combination of Education and Experience.

Specialized Experience: One full year of specialized experience equivalent to the GS-4 level. Specialized Experience is defined as experience receiving telephone calls and greeting visitors to the office; responding to inquiries and providing general information; producing a variety of written documents utilizing several types of office automation software; and entering information into an automated database.

Education: four successfully-completed academic years of education above high school level or possess a bachelor's or higher degree (transcripts required).To be qualified, you must type at least 40 words per minute based on a 5 minute sample with three or fewer errors. (A typing test may later be required.)

Combination Experience and Education: a combination of specialized experience as described in A and education as described in B which, when combined, equal 100% of the requirements. To qualify based on a combination, college education must be in excess of 60 semester hours or beyond the second year. (transcripts required)

Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.
Noncompetitive Appointment Authorities Links:
https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments

Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.

Additional information

Payment of relocation expenses will not be authorized.

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.


Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/.
Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
EEO Statement: The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, status as a parent, genetic information, disability, age, membership or non-membership in an employee organization, or on the basis of personal favoritism.
Diversity Statement: As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your complete application package (resume/supporting documentation, online questionnaire, and USA Hire Competency Based Assessment) will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be rated on the following Competencies (see The OPM Website for definitions):
Customer Service, Flexibility, Integrity/Honesty, Interpersonal Skills, Reasoning, Self-Management, and Teamwork

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

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