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Senior Program Analyst (Systems Analysis)

National Labor Relations Board
Office of the Chief Information Officer
This job announcement has closed

Summary

This position is in the Office of the Chief Information Officer (OCIO), Enterprise Applications, Mission Systems Branch.

The Branch is responsible for planning, developing, implementing, managing and supporting data processing, telecommunications, and information resources management systems for HQ and Field offices of the National Labor Relations Board (NLRB). This position is responsible for application development, operations and maintenance, information architecture and more.

Overview

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Job canceled
Open & closing dates
01/13/2025 to 01/21/2025
Salary
$90,025 to - $117,034 per year

Salary range listed is base. Locality salary to be determined after selection.

Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Anywhere in the U.S. (remote job)
Remote job
Yes
Telework eligible
Not applicable, this is a remote position.
Travel Required
Occasional travel - You may be expected to travel up to 10% for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
NL25IMP12664849ZA
Control number
827821800

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Duties

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As a Senior Program Analyst (Systems Analysis) GS-0343-13, your typical work assignments may include:

  • Providing consultation services to the modernization development team and the customer community, advising on legacy system failures, technical debt, and prioritization of modernization efforts.
  • Gathering requirements and analyzing data, developing recommendations for resolving system inefficiencies, and preparing detailed statistical reports to track progress and identify areas for further enhancement.
  • Collaborating with officials from other organizational components within the agency to identify system deficiencies and recommend process improvements for legacy or modernized case management systems.
  • Developing guidelines, requirements, and training documentation to ensure that end-user operational guides are kept up to date.
  • Participating in the development and deployment of new systems or system updates, including performing system testing to ensure that all requirements are met, and programming deficiencies are eliminated.

Requirements

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Conditions of employment

  • U. S. Citizenship Required.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • May be subject to a background investigation prior to appointment.
  • This is a virtual (remote) position.
  • Relocation expenses are not authorized.
  • This position is not a part of the bargaining unit.
  • Salary range listed is base. Locality salary to be determined after selection.
  • Must submit a complete application package online by 11:59 PM EST on the closing date.

Qualifications

Ideal Candidate Statement
The ideal candidate is a proactive, detail-oriented professional that possesses a strong ability to work independently and collaborate with cross-functional teams to meet organizational goals. The candidate has excellent oral communication skills, provides exceptional customer service and effectively collaborates to ensure the successful development and deployment of systems.

Specialized Experience
Applicant must have one year of specialized experience equivalent to the GS-12 grade level that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Senior Program Analyst (Systems Analyst) at the GS-13 grade level.

Specialized experience includes:

  • Experience analyzing data and systems to ensure efficient operation and functionality; and
  • Experience developing programs and strategies to support software transitions; and
  • Experience recommending solutions of case management system efforts.
This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.

For more detailed information on these qualification standards, please visit the United States Office of Personnel Management's website here.

Time-in-Grade Requirement
All current and former Federal employees must meet time-in-grade requirements to be considered eligible. One year of experience at the GS-12 grade level or equivalent grade level of federal service is required to qualify for the GS-13 grade level.

NOTE: All current Federal employees must provide a copy of their SF-50 "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive).

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Education

There is no substitution of education for experience for this position.

Additional information

Supplementary Vacancies
Supplementary vacancies may be filled in addition to the number stated in this announcement.

Equal Employment Opportunity/Reasonable Accommodation
The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race, color, national origin, religion, sex (including pregnancy, gender identity, and sex orientation), age, disability, genetic information, political affiliations, or any other non-merit factor.

Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here.

NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities.(Note: for additional information for job seekers with disabilities, please click on the following website here.)

Placement Policy
The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by Promotion, Reassignment, or Change to Lower Grade. Management may use any one or any combination of these methods to fill the position.

The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your response on the assessment questionnaire to determine if you meet the minimum qualifications for this job.

If minimum qualifications are met, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments and experience as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

You will be further evaluated on the following Competencies required for the position:
Customer Service, Information Management, Oral Communication, Organizational Awareness, and Problem Solving

When the application process is complete, a review of your resume and supporting documents will be conducted by Rating and Ranking Panel Members to determine qualified applications. Applicants deemed Best-Qualified may be referred to the Selecting Official. All applications will receive notification when a final selection has been made.

Please follow all instructions carefully when applying, errors or omissions may affect your eligibility and may cause you lose consideration for this position.

To preview the Assessment Questionnaire, please click https://apply.usastaffing.gov/ViewQuestionnaire/12664849.

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