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Administrative Officer

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration
This job announcement has closed

Summary

Employee serves as the Administrative Officer (AO) for Patient Care Service located at the Veterans Healthcare System in Wichita, KS.

Overview

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Hiring complete
Open & closing dates
09/09/2023 to 09/15/2023
Salary
$82,830 to - $107,680 per year
Pay scale & grade
GS 12
Location
1 vacancy in the following location:
Wichita, KS
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
CARZ-12119337-23-TB
Control number
747913700

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Duties

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***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***
The AO will have the final decision-making authority, responsibility, and accountability on issues affecting Patient Care Services. Duties will include, but may not be limited to the following:

  • Directs administrative activities, including budget and financial management, human resource management, strategic planning, and program management and evaluation assuring clinical and administrative functions are integrated to provide optimum utilization of resources.
  • Manages a large, diverse program that provides patient health care services, establishes objectives congruent with and reflective of the philosophy and objectives of the healthcare organization, and develops short- and long-range goals and programs to meet objectives.
  • Implements and manages programs that affect service, facility, and regional operations adding value to existing processes. Formulates policies and operating procedures assuring compliance with regulations, statutes, and the requirements of various internal and external review bodies.
  • Coordinates and expands use of pertinent resources available for patient care, develop and utilize extensive community relationships/partnerships with individuals, health providers, foundations, and external support services.
  • Monitors expenditures and proposes reallocation of funds based on shifting program needs. Proactively pursue' s actions for possible cost savings and revenue generations in connection with strategic planning efforts.
  • Assesses space allocation and determines space requirements to support program operations considering relevant factors such as patient and workflow, accreditation requirements, and safety concerns.
  • Identifies and recommends equipment acquisition and replacement. Recommendations reflect industry wide trends, technological changes, state-of-the-art developments, and the demand for maintaining competitive level enhanced treatment modalities.
  • Provides program direction and guidance to subordinate staff, effectively delegating authority and responsibility needed to carry out assigned tasks. Exercises appropriate controls to evaluate effectiveness of work output in meeting goals and objectives.
  • Ensures compliance with applicable accrediting organizational standards. Participates in activities and programs beneficial to the medical center including committees, task forces, investigations, and performance improvement teams.
  • Performs other duties, as necessary.
Work Schedule: Monday-Friday, 8:00am-4:30pm
Recruitment & Relocation Incentives: Not authorized
Financial Disclosure Report: Not Required

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

SPECIALIZED EXPERIENCE: Requires one full year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this Administrative Officer position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience includes working in a medical center/hospital environment directing administrative activities of patient care services, including budget and financial management, human resource management, strategic planning and program analysis and evaluation; coordinating and expanding use of all pertinent resources available for patient care, developing and utilizing extensive community relationships/partnerships with individuals, health providers, foundations and external support services;

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

  • Capacity Management
  • Customer Service
  • Organizational Awareness
  • Quality Management
  • Technical Problem Solving


IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements/Work Environment:
Work is mostly sedentary with some walking, standing, bending and carrying of light items such as notebooks, manuals, and papers. Visual acuity and manual dexterity are required. Vision should be sufficient to read and work on a computer for prolonged period of time without excess fatigue. Distinct speech is required due to the extensive use of the telephone as a means of communication. Work is typically performed in an office setting in a medical center. Some data collection and follow up work will take places in a patient care area. May require occasional travel.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution for the specialized experience at this GS-12 grade level. Therefore, it is not necessary to submit transcripts.



Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities (i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities), and/or disabled veterans with a compensable service-connected disability of 30% or more. For more information on how to apply using this appointment authority via the Selective Placement Coordinator within the office, contact the facility Human Resources Department at (316) 685-2221.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher).

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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