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Financial Accounts Technician (Pharmacy OPECC)

Department of Veterans Affairs
Veterans Health Administration
Office of Finance - Revenue Operations, Mid-South Consolidated Patient Account Center (CPAC)
This job announcement has closed

Summary

This position is located in a Consolidated Patient Account Center (CPAC) in the organization of the Chief Operating Officer (COO) with the position serving as a Financial Administrative Technician (Pharmacy OPECC). The CPAC is a regionally consolidated business entity established to enhance revenue operations throughout the VHA network by standardization and consolidation of functions and the integration of VHA and industry best practices.

Overview

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Job canceled
Open & closing dates
03/08/2023 to 03/29/2023
Salary
$42,022 to - $54,625 per year
Pay scale & grade
GS 6
Location
3 vacancies in the following location:
Smyrna, TN
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
CBZY-S731-11870968-23-AMC
Control number
711431800

This job is open to

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Clarification from the agency

Area of Consideration (AOC): 1st AOC: Current permanent employees of the Mid-South CPAC, station 731, and its satellite locations. 2nd AOC: Current permanent employees of the Department of Veterans Affairs, special authority, CTAP/ICTAP, etc. 3rd AOC: Current permanent Federal employees from other federal agency

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Duties

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Major Duties include (but are not limited to): Serves as the Financial Accounts Technician, responsible for the billing, accounts management, and insurance verification functions as they pertain to the ePharmacy program for all medical centers serviced by the Consolidated Patient Account Center (CPAC). Acts as the liaison for the CPAC, Medical Center CPAC staff, Medical Center Pharmacy, and CMOPs to resolve issues or problems with electronic and paper claim submission to maximize collections. Utilizing various databases and reporting tools, responsible for running multiple reports and working those reports in accordance with Internal Control audit and CPAC Billing functions. Responsible for the collection functions of the Revenue Program Third Party insurance pharmacy reimbursements in accordance with Federal Laws, National Guidelines, and Agency Policies. Coordinates collection efforts utilizing an automated accounts receivable package. This involves managing demand letters at prescribed intervals and reviewing generated reports for completeness and accuracy. Tracked third-party payments posted to suspense and coordinated appropriate and timely resolution of these suspense payments with other departments. Researches and validates offsets/retractions specific to Explanation of Benefits (EOBs) from Third Party pharmacy payers (paper and electronic). Communicates the appropriate posting action to Cashier to ensure balancing/reconciliation of the EOBs (specifically those with offsets or negative adjustments) to the corresponding check from the third-party payer. Establishes and maintains effective working relationships with others throughout the organization and externally.

Work Schedule: Monday-Friday; TBD based on organizational needs and will be discussed during the interview process.
Compressed/Flexible: Not authorized
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework upon successfully passing training along with supervisory approval and according to the Agency policy.
Virtual: This is not a virtual position.
Position Description/PD#: Financial Accounts Technician (Pharmacy OPECC)/PD82998A
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Physical Requirements: The work is primarily sedentary, with long periods of sitting at a desk, and working with computers daily. Some work may require walking in offices and similar areas for meetings.
Financial Disclosure Report: Not required

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/29/2023.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
    • Responsible for running multiple reports and working reports in accordance with Internal Control Audit and Federal Regulations.
    • Reviews, researches, and analyzes account receivable records by utilizing various databases.
    • Ensure claims are submitted in various formats in compliance with specific requirements of the appropriate insurance carrier in order to improve collections.
    • Performs follow-up procedures through phone calls, on-line data bases, and letters to insurance companies and customers.
    • Follows all Federal Laws, National Guidelines, and Agency Policies regarding debt collections.
  • Education: There is no education substitute at this GS-06 level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

This job opportunity announcement may be used to fill additional vacancies.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be rated on the following Competencies for this position:

  • Analytical Thinking: Solves problems/issues quickly and effectively, involving a methodical step-by-step approach to thinking; breaks down complex problems into single and manageable components and considering each part in detail; Makes a systematic comparison of various alternatives; Notices discrepancies and inconsistencies in available information; Identifies a set of features, parameters, or considerations to take into account.
  • Organizational Performance Analysis: Knowledge of the methods, techniques, and tools used to analyze program, organizational, and mission performance; includes methods that deliver key performance information (for example, comparative, trend, diagnostic, root cause, predictive) used to inform decisions, actions, communications, and accountability systems.
  • Principles of Finance: Knowledge of the basic principles, practices, and methods of financial management to include requisitions, apportionments, allotments, investments, fiscal management, activity reporting, and fiscal year guidelines.
  • Technical Competence: Uses knowledge that is acquired through formal training or extensive on the job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

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