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Escort

Department of Veterans Affairs
Veterans Health Administration
This job announcement has closed

Summary

This position is located within the Patient Experience Office section of the Directors Office at the Iowa City VA Medical Center (ICVAMC) in Iowa City, Iowa. The Escort is responsible for supporting the daily screening of patients, staff and visitors and also includes escorting and transporting of patients.

**This announcement has been amended to extend the closing date. If you have already applied, you do not need to apply again. **

Overview

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Hiring complete
Open & closing dates
01/31/2023 to 02/22/2023
Salary
$18.06 to - $21.05 per hour
Pay scale & grade
WG 2
Location
Iowa City, IA
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
CARZ-11821576-23-FG
Control number
703321100

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Duties

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The major duties include but are not limited to:

  • Ensures people entering the facility are properly screened for entry;
  • Safely and efficiently transports patients, and other patient related articles;
  • Receives transport requests by telephone;
  • Prepares and maintains records reflecting work volume and is responsible for the clerical-administrative aspects of scheduling and processing necessary to complete all escort activities;
  • Keeps up-to-date with room and clinic changes and recommends to the supervisor the revision of escort directions and resources to make these changes;
  • Coordinates the work of volunteers assigned to Escort, assigns requests on selective consideration of transportation method needed to move the patient;
  • Makes changes to meet deadlines and priorities set by nursing service;
  • Assures compliance with hand-off communication procedures, checking each patient's name band prior to transporting to ensure proper patient identification;
  • Provides and transports equipment as needed;
  • Disinfects/wipes down transport equipment with approved cleaning product prior to each patient transport;
  • Assists the nursing team to transfer patients to or from transport equipment, if needed;
  • Assists patients in and out of vehicles upon arrival/departure;
  • Attends to the care of documents relating to the patient;
  • Reports immediately any unusual symptoms of patients, i.e., fainting or shortness of breath during time of transport; and
  • Performs other related duties as assigned.

Work Schedule: Monday through Friday, 8:00am to 4:30pm
Recruitment & Relocation Incentives: Not authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Pre-employment physical required
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

PHYSICAL EFFORT AND WORK CONDITIONS: Extended sitting and answering numerous phone calls. Required to stand and walk up to 8 hours a day throughout the facility. Will be required to climb and descend stairs to reach certain destinations. Will be required to push and pull wheelchairs and other equipment weighing up to 40 pounds. Will be required to transport patient belongings and miscellaneous equipment weighing up to 20 pounds. Will be required to transport patients and items up and down an incline of 1 inch per foot.

Work is in a Medical Center setting and involves possible exposure to contagious disease which may require protective gear and precautions. Will be required to work indoors and outdoors. The person in this position will be exposed to elements typical of the regional climate including temperatures ranging from sub-zero to 100 degrees Fahrenheit. The person in this position will also be exposed to inclement weather including rain, high winds, snow and ice.

Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Technical Practices
  • Without more than normal supervision
  • Work with Others


IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities (i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities), and/or disabled veterans with a compensable service-connected disability of 30% or more. For more information on how to apply using this appointment authority via the Selective Placement Coordinator within the office, contact the facility Human Resources Department at (319) 338-0581.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Financial disclosure not required.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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