Clarification from the agency

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The Biomedical Equipment Support Specialist provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of medical equipment. Biomedical support requires the application of engineering and mechanical concepts and methodology to provide lifecycle management and technical support of equipment utilized in the practice of medicine, and to improve care provided by clinical staff throughout VA.

• Lifecycle management of all medical systems such as imaging, life support, dialysis, and monitoring to include physical and network support.
• Coordinates and works effectively with other facility support departments including but, not limited to, Facilities Management Service, Office of Information Technology, Patient Safety, Sterile Processing Service, Logistics, Contracting, Informatics, and Environmental Management Service. Specific tasks include, but are not limited to, incoming inspections, regular and unscheduled maintenance, and planning for end of life replacement in conjunction with clinical services. Utilizes common test equipment including, but not limited to patient simulators, pulse generators, network analyzers, test phantoms, electrical safety analyzers, oscilloscopes, and multimeters.
• Maintains functional knowledge of relevant safety codes and standards of regulatory bodies including, but not limited to, The Joint Commission, National Fire Protection Association, Food and Drug Administration, Nuclear Regulatory Commission, Association for the Advancement of Medical Instrumentation.
• Documents all work performed in the computerized maintenance management system. This documentation is completed in accordance with regulatory body requirements, the Office of Healthcare Technology Management Documentation of Services policies and guidelines, and other VA requirements.
• Applies basic networking principles to resolve medical system communication issues including, but not limited to, node to server failures. Adheres to VA Medical Device Cyber Security policies and procedures in pre-procurement, during system implementation, and throughout the life of the system. Loads operating system and clinical application software as needed. Executes VA policy when responding to network incident response (due to infection, loss of services due to policy changes).
• As assigned, functions as a Contracting Officer Representative and keeps appropriate certification levels. Uses knowledge of government contract procedures and documentation requirements to develop statements of work, sole source justifications, other applicable documentation and to oversee vendor work. Collaborates with Logistics and Contracting to procure parts and services; functions as a purchase card holder, as required.
• Investigates, remediates and documents Repairable Medical Device recalls and safety alerts issued through the VA Alerts and Recall Management System within established timeframes. Participates in local safety improvement processes such as Root Cause Analysis, safety work groups, and Environment of Care Rounds. Identifies hazards during routine job performance and takes action to ensure they are addressed and corrected.
• Maintains knowledge of the state of the art in medical technology, including scientific advances, network protocols, and vendor changes. Focuses on professional development in all areas of medical technology lifecycle management including technical skills. Knowledge and training is obtained from formal (conference, vendor-provided classes) or informal (magazines, articles, peer training) means.
• Provides training and education as appropriate to medical technology end users and clinical staff.
• Provides mentoring and technical training to peers and Biomedical Equipment Support Specialists at developmental levels.
• May be tasked with leading and managing installation or upgrade projects for medical devices and systems. This includes but is not limited to pre-implementation planning and coordination with end users, vendors, and other onsite support staff.
• Additional duties are performed as assigned by supervisor related to maintenance, remediation, and tracking of medical systems (action items, special projects, etc.) to meet mission critical requirements. May be asked to assist in other administrative duties as well, including participating in hiring panels.
• Represents Biomedical/Clinical Engineering department on committees and in meetings as delegated by supervisor.

Work Schedule: Monday through Friday, 8:00 am to 4:30 pm or 11:00am to 7:30pm. Tour will be discussed during interview.
Virtual: This is not a virtual position.
Position Title/Functional Statement #: Biomedical Equipment Support Specialist/21U50-A
EDRP Authorized: Contact the VISN 2 EDRP Coordinators (VISN2EDRPCoordinators@va.gov) for questions/assistance.
Financial Disclosure Report: Not required.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

Basic Requirements:

• United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. Must be proficient in spoken and written English.
• Education or Experience:
  • Associates degree in Biomedical Electronics Technology, Biomedical Equipment Technology, or Biomedical Engineering Technology or in a related technical field such as Electronic Technology or Information Technology and two years of experience as a Biomedical Equipment Support Specialist, Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer, or Information Technology Specialist.
    OR,
  • Bachelor's degree in Biomedical Engineering Technology or in a related field such as Electronics Engineering Technology or Information Technology.
    OR,
  • Completion of a military training program in biomedical equipment and two years of experience as a Biomedical Equipment Support Specialist or Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer, or Information Technology Specialist.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:
To qualify for the GS-07 level, Applicants must have one year of creditable experience equivalent to the GS-05 grade level, directly related to the position to be filled. GS-07 Candidates must possess all of the following:

• Ability to read, interpret, and apply a great variety of technical data such as schematic drawings, wiring diagrams, table charts, mathematical expressions and formulas.
• Ability to learn equipment maintenance, operating procedures, and repair procedures from training materials and courses.
• Fundamental knowledge of electronics to include analog, digital and microprocessor theory, pneumatics, hydraulics, optics, electro-mechanics, physics, basic networking, and chemistry.
• Knowledge of the use of standard level test equipment to include, but not limited to, multimeters, electrical safety analyzers, patient simulator, storage oscilloscopes, manometers, tachometers, etc.
• Knowledge of anatomy, physiology, medical terminology, medical equipment, and technology.
• Knowledge of basic networking, computer/server hardware/software and information technologies and computer virus protection software, available software patches and upgrades, and information security tools (i.e. Microsoft Office, Windows operating systems, McAfee, etc.).

To qualify for the GS-09 level, Applicants must have one year of creditable experience equivalent to the GS-07 grade level, directly related to the position to be filled. GS-09 Candidates must possess all of the following:

• Knowledge of electronics and electricity including analog and intermediate digital electronics to test, calibrate, maintain, and repair biomedical equipment and moderately complex biomedical instrumentation systems.
• Skill in the setup and use of standard and advanced level test equipment to perform precise and detailed analysis of the operating and design characteristics of equipment and initiate repairs, reconfiguration, or redesign of moderately complex medical systems.
• Skill in applying theory, concepts, techniques, design characteristics, operation, and functions to assist and support installation, operation, test, maintenance, repair, design, and modification for a comprehensive range of medical equipment connected to networks or other operating systems.
• Ability to evaluate practical and technical information from manufacturers, contract specifications, manuals, and historical data in order to perform analysis required to make effective recommendations concerning operation, maintenance, and repair of medical equipment.
• Ability to perform testing and troubleshooting of medical devices involving their interfaces and connections to other medical devices, clinical systems, or information systems either directly or through the hospitals hardwired and wireless networks.
• Ability to use application software and hardware as it relates to the operation and diagnostics of medical equipment.
• Knowledge of computer equipment with a wide variety of software to input and retrieve data as required, and to prepare a variety of specific working documents and forms such as spreadsheet, database, word processing, and other similar products.

To qualify for the GS-11 level, Applicants must have one year of creditable experience equivalent to the GS-09 grade level, directly related to the position to be filled. GS-11 Candidates must possess all of the following:

• Knowledge of a wide range of sciences including, but not limited to, electronics (analog and digital), computer science/networking, mechanical engineering design, pneumatics, hydraulics, chemistry, physiology, medical terminology, anatomy, optics, and biology to perform duties of a broad scope and nature on complex and sophisticated patient-related medical systems and sub-systems.
• Ability to perform advanced testing and troubleshooting of medical devices involving their interfaces and connections to information systems either directly or through the hospital's hardwired and wireless networks.
• Knowledge of codes and standards relevant to safe operation of medical instrumentation such as National Fire Protection Association, Food and Drug Administration, Nuclear Regulatory Commission, the Joint Commission, and the Association for the Advancement of Medical Instrumentation.
• Skill in the use of all types of test and calibration equipment such as digital multi-meters, electrical safety analyzers, defibrillator analyzers, patient simulators, digital oscilloscopes, pulse generators, and Local Area Network analyzers in performing troubleshooting/repair and preventive maintenance activities.
• Ability to configure and maintain medical servers and desktop computers.
• Knowledge of contracting regulations, requirements, and specific contract specifications including performance-based contracts.

Preferred Experience: Certification as a Certified Biomedical Equipment Technician (CBET), Certified Laboratory Equipment Specialist (CLES), Net+, and A+ are highly desirable but not required.

References: VA Handbook 5005/130, Part II, Appendix G49 - Biomedical Equipment Support Specialist Qualification Standard

The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-05 to GS-11.

Physical Requirements: Maintain, repair, inspect, and calibrate a wide variety of technical medical electronic equipment. Involves some bending, stretching. Use of carts and ladders and light power tools. Working under stressful deadlines.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.