Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

• Works under the direction of the Club Manager. Assists management in the daily operation of the facility in accordance with established policies, procedures and Air Force regulations.
• Uses computerized Aloha Point of Sales (POS) system to run sales and product mix reports, and update menu prices.
• Ensures sales are accurate and properly recorded, posts sales, processes credit card charges and issues receipts.
• Prepares daily cash reports and deposits money on a daily basis.
• As a P-Card holder, responsible for providing an approved purchase request and making purchases for the activity.
• Inputs employees hours utilizing the Services Employee Timekeeping System (SETS) adhering to payroll procedures. Ensures customer service is a top priority. Performs inventory of supplies.
• Responsible for entering Civil Engineering (CE) work orders in the system. Process ordering, contracts, invoices, etc. through the Internet Based Purchasing System (IBPS).
• Acts as the liaison with the Marketing Department.
• In the absence of the Manager, this position will be tasked to evaluate hosted programs in terms of profitability and customer satisfaction. This position will also assist the Activity Manager with all associated training that takes place for employees assigned to this facility.
• Performs other administrative responsibilities corresponding with work assignments and in compliance with local directive and regulations.
• May be required to drive a government vehicle.

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position is subject to a pre-employment screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
• The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/26/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have work related experience in overseeing the day to day operation of a multifaceted customer service centered business or activity. Experience must demonstrate applicant possesses computer skills required for the position to include experience with Microsoft Office programs such as Word, Excel, PowerPoint, etc., as well as ability to learn club-specific programs and software. Must possess experience which provides knowledge of cash handling procedures and sales operations such as; receipt, disbursement, examination, deposit and use of cash accountability control methods. Must be able to communicate effectively both orally and in writing. Must be able to follow oral and written instructions and procedures. Must possess skill in dealing with the public.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.