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This position is located in the Architect of the Capitol (AOC), in the U.S. Capitol Visitor Center (CVC).
The CVC is the public’s front door to the U.S. Capitol, offering tours and education programs as well as supporting congressional events. Our goal is to inform, involve and inspire every visitor to the U.S. Capitol. The CVC has 200 employees across five divisions: Visitor Services, Exhibits and Education, Retail, Communications and Marketing, and Planning, Operations and Evaluation.
06/13/2025 to 06/30/2025
$167,603 - $195,200 per year
GS 15
1 vacancy in the following location:
No
Yes—as determined by the agency policy.
Not required
No
Permanent - Permanent, Full Time
Full-time - This is an Excepted Service position and does not require or confer Civil Service Competitive Status
Excepted
15
Yes
Yes
CVC-2025-300
838804300
Please be advised that federal retired annuitant candidates may only be considered as a temporary employee if the role can be filled in that capacity.
If you are selected as the Director, Marketing and Communications, you will:
Develop and implement a communications strategy to present the CVC’s mission, vision and programs. Lead CVC-wide internal and external communications efforts with a multifaceted approach incorporating a variety of communication techniques tailored to specific audiences. Lead the effort to establish and maintain a strong and consistent brand identity for the CVC. Conceptualizes and executes the public image of the CVC as the face of the legislative branch of government and a symbol of democracy through design and branding in print and digital media. Develop, shape and lead decisions about print and digital content consistent with the CVC’s mission and to further the CVC’s position as a premier destination in Washington, D.C.
Administer and manage the publication and dissemination of information about the CVC to Congress, Congressional staff, the public and the media; Develop strategies to generate awareness of the CVC activities and to promote those activities; provide direct support to the Architect of the Capitol and to the Chief Executive Officer by providing testimonial reports for the House and the Senate Committees; possess a high level of diplomacy and professionalism; represent the CVC and the Architect of the Capitol at presentations at various locations to professional groups and high levels of government and dignitaries.
Apply a broad and comprehensive knowledge of techniques involved in managing marketing and communications functions to achieve effective relationships between the CVC and the AOC, Members of Congress and staff, oversight committees, the media and other outside organizations in striving to promote and advance CVC programs and operations. Advise on potential media and public reaction to proposed policies and programs. Responsible for supervising the preparation of hearing testimony, print media and other communications for professional organizations, the public and press. Serves as the senior media liaison for the CVC during interviews with the news and/or information media. Organizes and coordinates print and broadcast media interviews with key officials and oversees all arrangements with the news media involving CVC activities. Recommend, develop and implement internal communications to foster greater cohesion among CVC staff.
Develop new insights into situations; question conventional approaches; encourage new ideas and innovations; design and implement new or cutting-edge programs/processes. Make clear and convincing oral presentations to individuals and groups, explaining and advocating facts and ideas which actively promote and advance CVC outreach.
Cultivate and maintain effective relationships with organizations involved in the special events and partnerships. Respond to external and internal questions regarding the special events and partnerships under consideration or underway. Work in groups and teams, conducts briefings and other meetings, clarifies information, facilitates an open exchange of ideas and gains cooperation from others to obtain information and accomplish communications goals.
Oversee special events and manage Congressional liaisons and communications personnel. Perform administrative and technical supervisory functions for subordinates. Observe and conduct work performance critiques and provide for employee skills enrichment. Manage the organizational unit’s budget and workload. Resolve complaints and grievances and develop work improvement plans, recommending personnel actions as necessary. Effect disciplinary measures as appropriate to the authority delegated in this area.
Provide leadership to ensure support for equal employment opportunity (EEO) goals and requirements. Practice non-discriminatory and non-retaliatory employment actions and foster a culture of learning, sharing, cooperation and teamwork that improves efficiency and effectiveness throughout the organization.
Serve as a liaison, advisor and representative on complex issues related to marketing for the CVC. Lead strategy for all marketing efforts for the CVC, including internal consultation with staff, liaison communication with Congressional offices, the tourism industry, other professional organizations and the media on promoting CVC special events. Develop a Five-Year Strategic Plan and oversee development of annual updates covering each of the general goals for the strategic plan.
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You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications.
Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
Candidates for the GS-15 grade level must have at least 52 weeks of specialized experience equivalent to the GS-14 grade level in the Federal service.
Specialized experience for this position includes:
Developing and implementing comprehensive internal and external communication strategies to promote the mission, programs, and vision of a high-profile public institution or agency.
Managing high-level public affairs and media relations efforts, including acting as senior spokesperson, and advising leadership on public/media reactions to proposed policies and initiatives.
Directing complex marketing initiatives and outreach campaigns tailored to targeted audiences including the public, stakeholders, congressional offices and oversight committees.
Overseeing the work of professional staff in communications, marketing, design, and media relations, including supervising work performance, managing workloads and budgets, resolving employee concerns, and supporting Equal Employment Opportunity (EEO) principles.
Planning and managing special events and public engagement initiatives, and serving as liaison to high-level stakeholders such as Members of Congress, and professional associations.
Developing and updating long-range strategic plans, including establishing marketing goals, evaluating outcomes, and adjusting strategies to align with mission objectives.
A bachelor’s degree from an accredited college or university is preferred.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.
Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit http://www.opm.gov/veterans/html/vetguide.asp#6.
If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.
DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.
The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.
The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm
The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.
Moving expenses are not authorized.
Relocation expenses are not authorized.
Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.
This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.
All application materials become the property of the Architect of the Capitol.
You will be evaluated for this job based on how well you meet the qualifications above.
Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions.
Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement.
The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:
Communications and Media
Strategic Thinking
Vision
Leadership
Creativity and Innovation
Oral Communication
Customer Service
Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration.
Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application).
The Architect of the Capitol's (AOC) job application process is designed to ensure you only provide information necessary to evaluate your qualifications and eligibility for the position vacancy.
To apply for this position, you only need to submit: a) your resume and b) answers to the online vacancy assessment questionnaire. The online questionnaire contains eligibility and screening questions and other relevant information. No additional documentation or attachments are required at the time of application.
Your resume should list your education, training and work experience including job titles, employment dates, duties and accomplishments.
Nothing further is required until it is requested by AOC’s Human Capital Management Division. If additional documentation is required for the position, you will be asked to provide it during the interview or selection process. At that time, you may be asked to submit documentation to support statements made in your resume.
For example, you may be asked to provide a copy of your diploma, college transcripts, or proof of Federal employment status. If the position requires licensure or certification, you will be asked to provide proof at the time of selection.
If Veterans’ preference is claimed, you will be asked to submit proof (DD-214, and, if claiming a 10-point preference, a SF-15 and the proof required by that form).
Failure to provide the required documents will end further consideration and/or result in the withdrawal of any tentative job offers.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You MUST apply online. FORMS RECEIVED BY FAX, EMAIL OR U.S. POSTAL SERVICE DELIVERY WILL NOT BE ACCEPTED.
If you are a new user to the USAJOBS Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJOBS user AND you must be signed-in to your account in order to apply for this position. For help with setting up an account or for general assistance in using USAJOBS, go to USAJOBS Help Page.
NEED HELP?
If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.
All required supporting documents will be collected electronically via the USAJOBS “Saved Documents” feature.
If you are unable to apply on-line, you may visit our Employment Center for technical assistance in entering your application. The Employment Center is located at 441 Second & D Streets S.W., Washington, D.C., Room H2-178, and is open Monday through Friday from 8:00 a.m. to 4:00 p.m. You may call (202) 226-7000 for directions.
You will receive a notice generated by the USAJOBS System when you have successfully submitted your application. We will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements.
You can check the status of your application by logging into http://www.usajobs.gov. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJOBS Account, editing your profile and changing the ‘Notification Settings’ to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within two (2) weeks after the closing date of this job announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/838804300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.