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Food Service Worker

Department of Veterans Affairs
Veterans Health Administration
CW Bill Young Department of Veterans Affairs Medical Center
This job announcement has closed

Summary

The Food Service Worker Supervisor serves as the direct supervisory official for all patient food service areas at the Bay Pines Healthcare System. The supervisor provides patient care appropriate to the cognitive, emotional, cultural, and age specific needs of the adult and/or geriatric patient by overseeing the smooth, efficient operation of patient food service in a large medical facility.

Overview

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Reviewing applications
Open & closing dates
06/12/2025 to 06/23/2025
Salary
$28.05 to - $32.72 per hour
Pay scale & grade
WS 4
Location
1 vacancy in the following location:
Bay Pines, FL
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
CBTC-12748577-25-KAC
Control number
838683100

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Duties

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Major duties for the Food Service Worker Supervisor include, but are not limited to:

  • Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval;
  • Takes corrective action for any problems that might arise on the floors pertaining to food service;
  • Receives and inspects deliveries and requisitions all supplies needed in all food service areas;
  • Prepares performance ratings/competencies for all employees under their direct supervision;
  • Discusses work performance and problems with employees, monitors tardiness and attendance, provides guidance and makes necessary adjustments in assignments when necessary;
  • Carries out the responsibilities of the position within general instructions, standard procedures and established policies;
  • Ensures subordinates complete the tasks to which they are assigned and explains work requirements to meet food service schedules;
  • Establishes priorities for daily operations in the event of emergency situations; defines the standards of quality and quantity to be met;
  • Serves as a member of the in-service training team by providing individual and/or group instruction for employees;
  • Provides guidance and assistance for lower grade employees in making decision when assembling patient trays and utilizing correct foods to be served on modified diets;
  • Maintains inventory of food service supplies and equipment;
  • Conducts quality assurance monitors and sanitation reviews;
  • Supervises the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team;
  • Performs other related duties as assigned.
Work Schedule: Full-time: Sunday through Saturday, 5:00am- 8:00pm, Varies based on Service needs
Position Description Title/PD#: Food Service Worker Supervisor/PD516-04657-A
Relocation/Recruitment Incentives: Not authorized

Supervisory Statement: A one year supervisory probation period may be required for this position.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/23/2025.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which is "Ability to Lead or Supervise." Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the Job Elements:

  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Lead or Supervise
  • Materials
  • Technical Practices
  • Use and Maintain Tools and Equipment
  • Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Incumbent must be able to adjust to alternative shifts. Work requires lifting and ·carrying heavy items on a recurring basis. During large part of tour works either standing or moving about on tile floors. Must possess sufficient physical stamina to report for duty regularly and perform a full range of required duties. Responsibility may require shift changes on short notice and at any hour.

Working Conditions: Work requires adherence to defined safety rules to avoid hazards associated with the operation and cleaning of steam and electrical equipment used in Nutrition and Food Services. Must use proper procedures in lifting and moving heavy objects to avoid bruises, strains and other injury. Must be alert and cautious to avoid falls on wet floors, burns and scalds from hot foods and equipment, cuts from knives and other equipment and injury from improper use of chemicals. Must have the ability to work rapidly, yet efficiently to meet meal schedules and time frames. Works in areas subject to change in temperature when required to enter refrigerators or freezer. Is required to wear protective clothing provided when entering freezer. Must be clean and neat at all times and set the standard for proper uniform compliance.

May be exposed to contagious disease while in patient care units to solicit customer feedback, investigate employee issues and/or attend team meetings. Must exercise proper handling procedures and caution when dealing with medical waste inappropriately returned to Nutrition and Food Services on soiled trays.

Education

This job does not have an education qualification requirement.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Financial disclosure not required.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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