About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Barksdale AFB, Bossier City, LA..
This is a Regular Part Time position offering benefits (Annual Leave, Sick Leave, 401K and Retirement), with 20 guaranteed hours,. May work up to 40 hours.
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Barksdale AFB, Bossier City, LA..
This is a Regular Part Time position offering benefits (Annual Leave, Sick Leave, 401K and Retirement), with 20 guaranteed hours,. May work up to 40 hours.
Please see the "Who May Apply" section under the Qualifications section.
Duties and Responsibilities: Inspects lodging rooms, buildings, grounds, parking lots and other areas such as offices, day rooms, hallways and storage areas for quality and quantity of work performed by all employees. Evaluates and updates all general room instructions to include guest directories, fire evacuation procedures, equipment instructions, sundry price listings, and intonational signage. Corrects publications as required. Reviews guest feedback, analyzes data, and informs Lodging Manager of issues or areas requiring correction. Tracks trends in performance and conducts hospitality specific training to improve overall guest service and compliance with established standards. Responsible for monitoring the Lodging Educational Institute training program in accordance with Air Force Lodging standards. Works with section supervisors to determine training needs. Tracks courses required to maintain or earn hospitality certifications. Oversees and manages the in-house training program. Oversees small study groups or self-directed studies as needed to complete lodging courses. Coordinates with Lodging Manager and Assistant Manager to establish and maintain budgets for staff development, incentives, and recognition items. Ensures completion of hospitality training required for certification with AH&LA/ Educational Institute. Coordinates with the Lodging Educational Institute to obtain training dates, materials, and instruction plans. Assesses the effectiveness of training standards in all areas of Lodging. Observes and reviews processes and performance in the workplace and adjusts training programs to address any performance shortcomings noted. Performs related duties as assited.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12749809
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/08/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
Example of Qualifying Experience: Experience in the operational management o fa civilian or military lodging program. This experience must have included supervisory responsibility, ( i.e.,team lead level or higher of at least one functional area such as housekeeping, Guest Service, etc.) sufficient to demonstrate skill and knowledge in such areas as team building, customer service, staff scheduling, financial management, and human resources. Ability to train or have experience which shows potential to train others. A baccalaureate degree in hospitality or business is desired. Ability to read, speak, and write English. Maintain a valid driver's license.
You will be evaluated on the basis of your level of competency in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/08/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
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