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Supervisory Facility Operations Specialist

Smithsonian Institution
This job announcement has closed

Summary

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in one of the Smithsonian Institution (SI) facilities serviced by the Office of Facilities Management (FM). The Office of Facilities Management is responsible for all Smithsonian facilities, many of which are designated as historic and all of which are visited by millions of people each year.

Overview

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Reviewing applications
Open & closing dates
06/11/2025 to 06/25/2025
Salary
$142,488 to - $195,200 per year
Pay scale & grade
GS 14 - 15
Location
Washington, DC
FEW vacancies
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - Limited travel may be required.
Relocation expenses reimbursed
No
Appointment type
Permanent - Federal
Work schedule
Full-time - Full-Time, Permanent
Service
Competitive
Promotion potential
15
Supervisory status
Yes
Security clearance
Other
Drug test
No
Announcement number
25R-SR-312499-MPA-SF
Control number
838552300

Duties

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The Supervisory Facility Operations Specialist is responsible for providing leadership, direction, planning, management and administration of complex facilities management, operations and maintenance functions within a zone.

In this position, you will:

  • Plan, direct, oversee, evaluate and adjust the work of the zone through subordinate supervisors and/or managers.
  • Perform a wide and complex range of technical and administrative building and facilities management services, including custodial and laborer services; operation, planned (predictive and preventive) and unplanned routine maintenance and repair of building systems (including heating, ventilating, air conditioning, electrical, painting, structural and plumbing), support for special events, pest control, snow removal, and agreed-upon exhibit or program support.
  • Develop or lead the development, evaluation and improvement of Smithsonian-wide standards, policies, plans and programs (such as Smithsonian-wide policies or standards for maintenance practices in historic facilities, cleaning and rigging operations used with certain kinds of museum collections, or policies and processes for monitoring, analyzing and measuring organizational performance related to facilities operations and maintenance).
  • Advise Building Director(s), occupants and OFMR and serves as liaison with other SF organizations on facility planning and management issues including construction, renovation, safety, space management, facility management policy, and maintenance.
  • Develop, implement, control and identify potential problems related to safety programs; coordinates and reviews the overall safety program for the zone and ensures effectiveness of safety initiatives, programs, policies, practices and procedures.
  • Develop, coordinate and monitor the budget of the zone. Participates in justifying manpower and dollar resources.
  • Assure that subordinate supervisors effectively carry out their personnel management responsibilities and administers a variety of policies to achieve management objectives in such areas as labor-management relations, employee development and training initiatives, diversity, and equal employment opportunity.

Requirements

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Conditions of employment

  • Pass Pre-employment Background Investigation
  • May need to complete a Probationary Period
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • Males born after 12/31/59 must be registered with Selective Service

Conditions of Employment

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.

Qualifications

Experience for Grade 14:
Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-13 level in the Federal Service. For this position specialized experience is defined as providing leadership, direction, planning, management and administration of complex facilities management functions.

Experience for Grade 15:
Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-14 level in the Federal Service.  For this position specialized experience is defined as developing plans, policies, and procedures for facility maintenance and operations; monitoring and evaluating the effectiveness of operations and programs, working with systems operations and maintenance, historic preservation, financial, personnel, and program management techniques; and providing leadership, direction, planning, management, and administration of complex facilities management functions.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series (SPECIFY) and who are in a (Federal competitive or excepted service appointment) (Trust) as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

Veterans Employment Opportunities Act (VEOA):  If you are applying for a VEOA appointment, you must be a veteran and must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service. ("Active Service" under this law means active duty in a uniformed service and includes full-time training duty, annual training duty, full-time National Guard duty, and attendance, while in the active service, at a school designated as a service school by law or by the Secretary concerned.) A veteran who is released under honorable conditions shortly before completing a 3-year tour is also eligible.

Noncompetitive Appointment Authorities:  The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority:

Additional information

  • This position is not included in the bargaining unit.

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position.  However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above.  The applications that meet the basic qualifications will be evaluated further against the following criteria:

  1. Skill in directing building management and/or facilities operations and maintenance functions for a large, complex building or a complex of buildings.
  2. Knowledge in building management and facilities operations and maintenance including facilities with heavy public visitation facilities which must be maintained within exacting environmental conditions, and/or facilities of historic or monumental nature.
  3. Ability to manage and supervise a diverse, multi-skilled workforce including developing high morale; attracting, retaining, motivating and providing guidance to staff; workforce analysis; staff development; and implementing EEO/Affirmative Action policies and programs for a highly performing team.
  4. Ability to develop building operations and maintenance standards, and management systems and policies for producing scheduling, work prioritization, work process, and resource planning, such as consulting with outside organizations, relevant publications, developing standards or making presentations through professional societies.
  5. Ability to communicate effectively to build cooperative relationships, negotiates solutions, provide customer service, and gain acceptance of plans and solutions.

BASIS OF RATING:  Once the announcement closes, your application will be automatically evaluated and rated by the system and a Human Resources Specialist. To determine if you are qualified for this job, a review of your application and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. If, after the Human Resources Specialist reviews your resume and/or supporting documentation, a determination is made that the score you have received is not a true reflection of your qualifications and/or experience, your score can and will be adjusted to more accurately reflect the information you provided that support your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.


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