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Summary

All positions assigned to the NAF Fleet and Family Readiness Programs, NAVSTA Great Lakes. Will perform a variety of duties to support the MWR Program; at THE EPICENTER. Duties may include assistance with special events, programs, resale/retail operations, providing recreational services, information and resources, collecting fees, facility opening/closing, etc.

Overview

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Accepting applications
Open & closing dates
06/06/2025 to 07/31/2025
Salary
$15 to - $15 per hour

Shift Differential 10% for hours worked between 6pm and 6am, OT for hours worked over 40 per week

Pay scale & grade
NF 1
Location
4 vacancies in the following location:
Great Lakes, IL
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Intermittent - Must be able to work rotating schedule including nights, weekends, and some holidays.
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
25-12746759
Control number
838348900

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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General (includes but not limited to):

      • Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
      • Provides information concerning facilities and operation.
      • Ensures adherence to regulations, safety and security procedures.
      • Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
      • Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.
      • Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
      • Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
      • Adheres to NAVMED P-5010 sanitation requirements.
      • Provides support for recreation event set up and break down.

Requirements

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Conditions of employment

  • Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)
  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • As a condition of employment, the selected individual will be required to participate in the Direct Deposit/Electronic Fund Transfer program.
  • Must have Servsafe certification within 6 months of being hired.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

    • Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
    • Skilled in keyboarding to include operation of point-of-sale systems as well as desktop computers.
    • Ability to perform basic computer operations.
    • Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
    • Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.).
    • Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
    • Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
    • Ability to communicate effectively both orally and in writing.

Education

This position does not have a positive education requirement.

Additional information

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period.

Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.

For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

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