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Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
06/04/2025 to 06/11/2025
$44,790 - $50,000 per year
NF 03
1 vacancy in the following location:
No
25% or less - Varies
No
Permanent
Full-time
Competitive
NA
Yes
No
73279
838189800
Serves as the Backroom Manager and is responsible for the effective operation of the backroom. Leads the store backroom/replenishment team. Reports to the Operations Manager or Store Manager. Leads by example to: shape and sustain a working environment conducive to the successful performance of those entrusted to his/her leadership and direction; and creating a positive atmosphere and culture within Business Operations and its constituent branches that reflect the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and whole-hearted customer focus of its employees.
Works with the Operations Manager to ensure proper scheduling, staffing coverage and training of team members within the assigned backroom area. Responsible for meeting all established metrics to include receipt time, loss and/or theft, quality control and door to floor time, and the flow of merchandise and material to all branch activities. Ensures the proper and efficient function of all office machines, forklifts, motor vehicles and MCCS properties. Supervises and directs all phases of backroom inventories, prepares reports, and verifies accuracy of the same. Responsible for all administrative work essential to the operation. Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corporate sales programs, product promotions and other events where merchandise is involved. Becomes an active partner to the Brand Integrity Manager during floor sets and floor changes. Communicates any outstanding problem resolution issues with the Experience Manager. Understands and articulates all MCX value stories, programs and promotions. Strongly promotes the cultivation of MCX corporate culture, mission and core values at the store level and engages with all management and associates through conversations, modeling behaviors, supporting store team-centric initiatives and driving team member satisfaction.
Executes corporate backroom brand standards program to include physically inspecting merchandise, maintaining a high efficiency of the receiving, marking and checking process, movement of merchandise from the storage area to the sales floor (replenishment), and the accurate flow of merchandise through all backroom functions. Works with Sales Managers and Assistant Store Manager to determine available shelf space and amounts and location of merchandise to be displayed. Assures items are effectively merchandised in accordance with the Brand Integrity team, accurately price marked and set according to merchandising standards. Assures rotation of stock to prevent spoilage and outdating of stock; marks down price of merchandise to move damaged or perishable stock. Arranges for return to vendor of items which are damaged, shipped in error or unsellable.
Controls merchandise from receipt until placement to the sales floor. Accountable for the disposition of all receipts; identifies deficiencies in controls and initiates corrective action to preclude recurrence. Interprets basic warehousing policies and corporate standards programs as they apply. Works with distribution center to ensure required merchandise is brought to the main store at established times to prepare for stocking. Reviews incoming merchandise in the warehouse and informs store leadership regarding new receipts in an effort to expedite merchandise to the selling floor and maximize sales and profitability through faster turnover. Identifies and reduces all risks of loss and/or theft.
Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively identifies opportunities to resolve customer problems and concerns. Follows up with customers to ensure their problems are resolved. Assists customers and
communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
CONTINUED BELOW.
EVALUATIONS:
MAJOR DUTIES: (CONTINUED)
Supervises employees to include: assigning and distributing work, scheduling, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave; recommending and completing personnel actions; completing performance reviews and signing timecards; training employees. Must be alert to alcohol abuse, and take appropriate action. Assists in developing and ensuring the implementation and control of an adequate, effective and appropriate training plan for all personnel.
Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership. Promotes training and development throughout the store and supports the implementation and integration of the MCX corporate training and career development program. Participates in all corporate-led training programs and works with Store Leader to set training goals and manage training compliance and learning transfer. Promotes employee training and skills development learning plans. Plays an integral role in store leadership development initiatives. Connects required training to performance and skills gaps. Strongly promotes the cultivation of MCX corporate culture, mission and core values at the store level and engages with all management and team members through conversations, modeling behaviors, supporting store team-centric initiatives and driving team member satisfaction.
Has key holder responsibility: opening and closing stores and receiving products. May require food handling safety training, handling and certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections.
Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.
BACHELOR’S DEGREE from an accredited college or university in a related field appropriate to work of the position, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR THREE YEARS of practical experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Experience working in a backroom/warehouse environment. One year of supervisory experience working in a role with a high volume of merchandise flow and replenishment processes is preferred. Ability to train operating standards and procedures logistics, replenishment and warehousing as well as work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high-performance atmosphere with commitment to service goals. Ability to multi-task with high quality follow-up and holding teams accountable to results. Strong working knowledge of business processes, controls and system development. Attention to detail is required. Lean Six Sigma certification is preferred, yellow belt or higher.
FOR POSITIONS INVOLVING FIREARMS/AMMUNITION ONLY:
This is a “covered position” for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. Due to contact with firearms, or ammunition in accomplishing work, DD Form 2760 certifying whether or not a “qualifying conviction” for a misdemeanor or felony crime of domestic violence has occurred MUST be completed. The continuing obligation to notify the immediate supervisor of any qualifying conviction through completion of DD Form 2760 is REQUIRED. Ability to successfully obtain/maintain a Tier 3 background investigation.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Varies - Review "OTHER INFORMATION"
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
STEP 1 - College Transcript(s) or Education Certificate(s), (REQUIRED IF USING EDUCATION TO QUALIFY)
A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73279&PostingSeq=1 to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.
STEP 2 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73279&PostingSeq=1
STEP 3 – Military Spousal Preference may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions. Spouses must meet the minimum qualifications posted in the job announcement. Spouse preference eligibility begins 30 days before the military sponsor’s reporting date to the new duty location. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until converted or hired into a regular full-time or part-time position or is within a 60 day period of receiving new PCS Orders. Military spouses shall receive MSP for each PCS move until such time as they accept or decline a continuing position.
Please see below to ensure your application includes the correct required documents to verify eligibility. Documents will need to be uploaded as an attachment(s) to your profile under “My Job Applications” https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73279&PostingSeq=1
Required Documents |
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STEP 4 - If applicable, upload a copy of your *Transition Assistanceform and copy of ID card with “TA” stamped on front of card as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73279&PostingSeq=1
Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 4.
Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.
NOTE:It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or answers submitted by any applicant. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status.
VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/838189800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.