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CLUB OPERATIONS ASSISTANT

Department of the Air Force
Pacific Air Forces
This job announcement has closed

Summary

About the position: This position is Non Appropriated Fund (NAF) and is located the Loring Club in Kunsan AB.
The primary purpose of this position is to provide support and assist the Club Manager in the economic and efficient operation of the club.
This is a Flexible category position; guaranteed 0 hours per week but may work up to 40 hours a week (depending on the needs of the facility).

Overview

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Reviewing applications
Open & closing dates
06/04/2025 to 06/11/2025
Salary
$16.50 to - $21.32 per hour
Pay scale & grade
NF 2
Location
Few vacancies in the following location:
Kunsan, South Korea
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Intermittent
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
25-9KFSW866319R
Control number
838091700

This job is open to

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Clarification from the agency

The Area of Consideration for this vacancy announcement is US Citizens/ Legal US Residents/ Non-US Citizens with SOFA Sponsorship within the local commuting area of Kunsan AB (60-mile radius)

Duties

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Monitors operations of a club or assigned club area, normally during absence of the club manager and/or assistant manager, and normally at night or on weekends. Responsible for the issue, receipt, and control of cash. Makes unscheduled cash counts. Prepares reports of significant occurrences during the shift. Assures patron satisfaction by resolving complaints and other customer issues. Inspects and secures facility at the end of the shift. Maintains and enforces security for funds, merchandise, supplies, equipment and property in accordance with directives and regulations. Must be alert to alcohol abuse and take appropriate action.

Ensures an efficient dining operations in accordance with regulations and procedures. Must promote good patron relationship and enhance the image of the restaurant. Supports the Manager in the oversight of the night operations and provides instructions and guidance to staff members. Ensures the patrons receive courteous efficient service. Works with Cooks, Waiter/Waitress, Cashiers and other to ensure that the night operations run smooth. May assist staff members to provide faster service to patrons. Schedules employees and ensures adequate manning for routine operations. Ensures that all personnel are fully utilized, call in or release unnecessary personnel as the situation warrants to ensure effective labor cost. Inspects dining room facilities and employees: appearance of employees is observed, and particular attention is given to dress and cleanliness. Ensures that cashiers are following the cash handling procedures. Occasionally makes unscheduled cash counts. Evaluates employees on a timely manner. Maintaining accurate accounts and records. Prepares a report of all significant occurrences/incidents during shift (e.g. personnel/staffing problems, equipment break down or repair). Identifies and resolves problems that may arise. Ensures that a thorough and comprehensive safety program is enforced. Participates in creating and promoting effective programs activities.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12745224

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • Position requires working irregular schedules, to include weekends, holidays, and all shifts.
  • To be considered for this position, the applicant must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years and must reside in/around the local commuting area of Kunsan AB (60-mile radius).
  • Priority consideration will be given to military spouse preference and family member preference eligible residing in the commuting area of the duty location for this position.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/11/2025

The Area of Consideration for this vacancy announcement is US Citizens/ Legal US Residents with SOFA Sponsorship (including applicants with current Military Spouse Preference, Family Member preference, and current Federal employees or family members) within the local commuting area of Kunsan AB (60-mile radius). Ordinarily residents (visa type F2, F4 etc.) in Korea are NOT eligible.

  • Business Based Action
  • Family Member Preference
  • Military Spouse Preference
  • Outside Applicant Veteran
  • Spouse/Widow/Parent of Veteran
  • Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
  • Experience which provides knowledge of club, restaurant, and retail operation.
  • Must also possess experience which provides knowledge of cash handling procedures and sales operations such as; receipt, disbursement, examination, deposit and use of cash accountability control methods.
  • Ability to provide work direction to other club employees and knowledge of fire, safety, and health regulations.
  • Ability to communicate both orally and in writing.
  • Must be able to communicate with customers and possess skills in dealing with the public.

You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution in order to qualify.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
  • All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
  • Probationary period may be required.
  • Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
  • LQA is not authorized.
  • Post Allowance is authorized for Regular Full Time employment category.
  • This is a Non Appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

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