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Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
06/03/2025 to 06/17/2025
$25.01 - $30 per hour
NF 04
1 vacancy in the following location:
No
25% or less - Varies
No
Permanent
Full-time
Competitive
NA
No
No
73244
837999500
NONAPPROPRIATED FUND POSITION DESCRIPTION
JOB TITLE: IT Specialist
BUSINESS TITLE: IT Specialist (Network Infrastructure)
FLSA: Exempt
JOB SERIES: 2210 PAY LEVEL: NF-04
INTRODUCTION:
This position serves as an Information Technology (IT) Specialist (Network Infrastructure) within the Information Management Branch, Marine Corps Community Services (MCCS) Division, Marine Corps Base, Camp S.D. Butler, Okinawa, Japan. This position is responsible for maintenance and daily operation of the network routers, switches, Wi-Fi, CCTV, VOIP, and telecommunication equipment. The work involves analytical and evaluative duties related to networking with primary knowledge requirements of MCCS IT infrastructure and network design principles and concepts.
DUTIES AND RESPONSIBILITIES:
Monitors network performance and conduct detailed diagnostic analysis of network routers, switches, and wireless equipment. Utilizes collected data to take corrective action, resolve problems, and reverse negative trends before network issues arise. Analyzes and addresses various network problems, including outages, network responsiveness, routing protocols, VLAN configurations, CCTV, VoIP, Wi-Fi, and radio frequency issues. Isolates network outages to identify the inoperable component and provides recommendations and/or resolutions.
Configures, installs, tests, and performs maintenance on a wide variety of wide area and local area network hardware and software. This includes, but is not limited to, routers, switches, DSLAMs, connectivity devices, network appliances, wireless equipment, VoIP systems, CCTV, and various network applications.
Performs duties as a network connectivity monitor, taking both proactive and reactive actions in response to outages and issues.
Ensures that network equipment is properly backed up and that configurations are securely maintained.
Maintains the service ticket database and associated paperwork. Responds to high-level service tickets and project requests, and keeps the manager informed of progress and status.
Monitors the status of network circuits and takes corrective or coordinating action with the appropriate agency as needed.
Conducts advanced preventive maintenance on network hardware and software.
Surveys requirements for network connectivity and installs LAN cables and patch panels.
Possesses knowledge of Digital Headend systems.
Attends technical conferences and meetings to stay current with new software and hardware products for use within MCCS.
Provides advanced technical assistance by phone and in person to customers and technicians regarding system operation. Follows up to ensure customer satisfaction, quality of work, and job completion. Alerts higher-level supervisors or the appropriate point of contact when issues arise concerning work performance or customer satisfaction.
Adheres to safety regulations and standards, uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, injuries, occupational illnesses, or property damage to the immediate supervisor.
Supports and adheres to the principles of the Equal Employment Opportunity (EEO) program and the prevention of sexual harassment.
Propose improvements to update and modernize the network.
Performs other related duties as assigned by the Network Manager.
This position may require temporary duty travel from Okinawa, Japan, to other areas within MCIPAC
EVALUATIONS:
PHYSICAL REQUIREMENT:
Ability to lift up to 50 pounds and perform physical cable and network installations.
BASIC REQUIREMENTS:
QUALIFICATION REQUIREMENTS:
This position has been designated as a position of trust. The incumbent must be eligible for a Tier 3 (Secret Clearance) background investigation to satisfy IT Level II designation. Appointment and continued employment is subject to a favorable adjudication of the security investigation.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Due to the nature of work in this position, the incumbent may serve in an ¿on call¿ duty status outside of normal work hours that includes: remaining in a reasonable call back radius, carrying a cell phone or regularly checking email to respond to emergencies; remaining in a state of readiness to perform work with limitations on pursuing outside leisure activities, and/or reporting to a designated post of duty to be ready to or to perform work.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Varies - Review "OTHER INFORMATION"
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applications must be submitted online via the MCCS Careers website:
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA WITHIN 30 DAYS.
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/837999500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.