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SOCIAL SERVICE REPRESENTATIVE

Department of the Interior
Interior, Bureau of Indian Affairs
Fort Peck Agency, Office of the Superintendent
This job announcement has closed

Summary

This position is located with the Bureau of Indian Affairs, Superintendent, Fort Peck Agency in Poplar, Montana. Employee will provide social, protective and financial services to children/adults in need.


This is a Bargaining Unit position, for more information see USA Jobs What are bargaining units?

NOTE:TRAVEL AND RELOCATION EXPENSES WILL NOT BE AUTHORIZED. ANY RELOCATION EXPENSES ASSOCIATED WITH REPORTING FOR DUTY WILL BE THE RESPONSIBILITY OF THE SELECTED EMPLOYEE.

Overview

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Reviewing applications
Open & closing dates
05/14/2025 to 09/26/2025
Salary
$40,332 to - $71,932 per year
Pay scale & grade
GS 5 - 8
Location
2 vacancies in the following location:
Poplar, MT
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
8
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
STIMP-25-12734471-CAWX-PR
Control number
836988300

Duties

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  • Make decisions of a non-professional nature in service delivery to referrals of child endangerment and child protection.
  • Conduct interviews, assessments and make home visits and collateral contacts as needed.
  • Assists with filing of Temporary Protection Orders, provides information about court process and hearings.
  • Coordinate with law enforcement, the court, shelter providers and other human service agencies for client needs.
  • Participates in planning and is actively involved in community education activities for Domestic Violence prevention

Requirements

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Conditions of employment

  • U.S. Citizenship Required
  • Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Form BIA -4432 must be submitted with the application if claiming Indian Preference.
  • You will be required to have federal payments made by Direct Deposit
  • You may be required to successfully complete a probationary/trial period
  • A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
  • If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
  • Incumbent is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 4 year period immediately preceding submittal of GSA Form 3607.

Qualifications

This is an open continuous vacancy announcement and applications will be referred when vacancies occur. This announcement is intended as a mechanism of providing consideration for the greatest number of potential candidates. Candidates with a complete application will be considered for all vacancies (based on location selection) that occur for a 3-month period or the closing date of this announcement, whichever comes first. You will be considered for those vacancies that match your desired geographic locations, skills and or job preferences.

Positions may be filled at ANY of the grade levels indicated in this announcement, with or without promotion potential as vacancies occur. Applicants should specify the lowest grade (GS-level) that they will accept.Your resume and any documents submitted will be retained for three months and may be used at any time during this period. After 3 months, you must reapply to this announcement in order to be considered.

Grade(05): Undergraduate Education: Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university, is qualifying for GS-5 level positions.

OR

General Experience (for GS-5 positions): Three years of general experience, 1 year of which was equivalent to at least GS-4, is qualifying for GS-5 level positions. General experience is work in a social services activity or other organization that required the ability to conduct interviews; to collect and analyze pertinent facts; to provide needed information, advice, and practical assistance; and to prepare clear concise personal histories and factual reports.

Grade(06): 1 year of specialized experience equivalent to the GS-5 grade level.

Specialized Experience GS-06: Specialized experience demonstrates the applicants' experience and ability in investigating domestic, economic, and social circumstances of applicants and recipients of general assistance, child welfare, and family services; general knowledge of programs and resources within the BIA and other federal, state, and local agencies dealing with welfare or social services; specific knowledge of programs and policies within the branch of social services.

Grade(07): Graduate Education: Major study -- social sciences. One full academic year of graduate study is qualifying for GS-7. Graduate education is not creditable for positions above the GS-7 level.

OR

Specialized Experience GS-07: Specialized experience demonstrates the applicants' experience and ability to Independently and without specific instruction assume responsibility for interviewing clients to determine eligibility as well as the amount of need; approval or disproval of general assistant applications; determine the mode of delivery of assistance; general knowledge of programs and resources within the BIA and other federal, state, and local agencies dealing with welfare or social services; specific knowledge of programs and policies within the branch of social services; general knowledge of basic concepts and standards of social work practices.

Grade (08): 1 year of specialized experience equivalent to the GS-7 grade level

Specialized Experience (for positions above GS-5): One year of specialized experience equivalent to at least the next lower level in the normal line of progression is qualifying for positions above the GS-5 level. Specialized experience is experience in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers.

NOTE: Equivalent combinations of education and experience are also qualifying for grade levels for which both education and experience are acceptable.

All qualification requirements must be met by the closing date of this announcement.

Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date.

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472).

Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.

Education

If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION

Additional information

All new hires earn the beginning salary of their pay grade (Step 1). See 2025 Salary Tables and select the pay chart for Poplar, Montana. If no specific chart is listed for this geographic location, see the "rest of U.S." chart.

The full performance level of this position is GS-08. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed.

TELEWORK: Indian Affairs has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.

As a incidental motor vehicle operator position, you may be required to operate a government-owned or leased motor vehicle in the performance of duties.A valid driver's license is required and be able to meet the safe driving requirements of the Bureau of Indian Affairs (25 IAM 4 Motor Vehicle Safety Program).

CAREER TRANSITION ASSISTANCE PROGRAMS: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp .

SPECIAL APPOINTING AUTHORITY: Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: https://www.usajobs.gov/Help/; Vets Info Guide: http://www.fedshirevets.gov/.

VOLUNTARY SEPARATION INCENTIVE PAYMENT: Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package will be evaluated against the minimum qualification requirements specified above. In order to qualify, your resume must specifically describe your work history and the duties you performed in each position. Your resume will be evaluated after the closing date of 09/26/2025 to determine whether you meet the minimum qualification requirements for this position. Qualified candidates will then be rated on their possession of the knowledge, skills, abilities, competencies and experience requirements as demonstrated by your responses to the assessment questions.

Resume Length - Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications

  • Communication
  • Knowledge in Dealing with Child Abuse/Neglect
  • Knowledge of Tribal and State Standards Utilized
  • Skill in Gathering, Analyzing and Evaluating Information


We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If the information in your resume does not support your responses to the assessment questions, your score may be adjusted to more accurately reflect your qualifications.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your Assessment Questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Reorganization Act of 1934 (Title 25, USC, Section 472). Verification Form BIA-4432 must be submitted with the application if claiming Indian Preference. Indian Preference eligibles not currently employed in Federal service may be appointed under the Excepted Service Appointment Authority Schedule A, 213.3112(a)(7). Consideration will be given to Non-Indian applicants in the absence of qualified Indian Preference eligibles. For more information, please visit: https://www.bia.gov/jobs.
Qualified Indian preference candidates will be referred to the hiring manager in order of veterans' preference.

DUE WEIGHT FOR PERFORMANCE APPRAISALS AND AWARDS. For Current and Former Federal Employees, due weight will be given for performance and awards. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

REVIEW BEFORE YOU SUBMIT: You may preview the assessment questions here in the https://apply.usastaffing.gov/ViewQuestionnaire/12734471.

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