Clarification from the agency

Applicants with SOFA Sponsorship ONLY. This includes applicants with current Military Spouse Preference, and current CNIC employees within the local commuting area.

• Provides customer service, information and support of Community Recreation programs and activities.
• Service to MWR customers includes but is not limited to checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre- packaged retail items.
• Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
• Accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
• Assists in processing customer Internet registrations (i.e., Net Near You), initial logins and event registrations.
• Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
• Notifies supervisor or program lead if damage or loss has occurred.
• Ensures all rental or check-out forms are properly completed and reservation and check- out procedures are followed.
• Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.
• Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking, and water sports.
• Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
• Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and entering program data.
• Performs inventory of various types of equipment, retail goods, supplies, and items deemed to have cash value.
• Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics.
• Assists with recruitment, training, and scheduling of Community Recreation staff.
• Actively supports the command statement on adherence to EEO principles and policies.
• Assists in the planning, coordinating, publicizing, marketing, and execution of MWR programs and special events.
• Performs entertainment and promotion scheduling.
• Assists in updating of electronic and multi-media support tools, as needed.
• Seeks ways to promote MWR facilities and events through outreach opportunities on base.
• Promotes use of recreational E-reading resources available through online MWR Library Program resources.
• Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
• Performs community outreach to assist in the development of contacts.
• Assists in the creation of professional proposals, execution of agreements and follow-up.
• Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
• Adheres to NAVMED P-5010 sanitation requirements.
• Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
• Provides support for Community Recreation event set up and break down.
• Performs other duties as assigned as they pertain to the duties of this position.

Conditions of employment

• Satisfactorily complete all background checks to include National Agency Check with Written Inquiries (NACI).
• Incumbent must be able to work varied work schedules to include evenings, weekends, and holidays.
• Must have or be able to obtain within 90 days of being placed in the position and maintain a valid state drivers’ license in order to transport patrons off-base.
• Must have or be able to obtain within 90 days of being placed in the position: Current Food Handler certification, Emergency First Responder (EFR) or CPR First Aid certification and C.A.R.E (Controlling Alcohol Risks Effectively).

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possess the following ;

• Combination of experience related to customer service and or recreation activity-based functions.
• Ability to organize, plan, administer special events, and entertainment activities.
• Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
• Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
• Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
• Knowledge of the functions, procedures, and operations of recreation activities.
• Must have strong customer service skills.
• Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures, and print production.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be screened for the following minimum qualifications:

* 6 months general experience and 6 months of specialized experience

OR

* 2 years above high school

Applicants who meet the minimum qualifications will be further evaluated for:

-Knowledge, Skills, and Abilities: In the same or substantially similar line of work which demonstrates possession of the following:

• Cash Handling
• Experience with personal computers and basic software (word processing, spreadsheets, emails/internet, etc.
• Experience in ordering supplies, material requests, marketing requests, and work requests
• Familiarity with basic concepts of recreational programs and activities.