An official website of the United States government
The Senior Social Worker Care Coordinator conducts clinical activities as a member of a Behavioral Health Interdisciplinary Program team, including general and specialty clinics such as Women's Clinic, Trauma Recovery, and Post 9/11 Military to Veterans (M2VA) Transitions. As care coordinator, the Social Worker is responsible for the coordination and continuity of care for Veterans receiving services throughout Outpatient Mental Health.
05/05/2025 to 05/15/2025
$103,905 - $135,072 per year
GS 12
1 vacancy in the following location:
No
Yes—as determined by the agency policy.
Not required
No
Permanent
Full-time
Excepted
None
No
No
CBTA-12733036-25-BRW
836458600
This position is open to current permanent VHA Employees only.
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU
The programs are part of the Durham Veterans Affairs Health Care System (DVAHCS), and the Social Worker may be assigned to any clinic/team across DVAHCS, including virtual assignments. The Social Worker may be the first point of contact for Veterans same-day access needs, including seeing walk-ins and speaking with Veterans by phone to coordinate care, assess for risk, urgency of needs, appropriate treatment settings, diagnosis, and facility engagement in care.
The Senior Social Worker independently provides clinical psychosocial and case management services at an advanced practice level to eligible Veterans and their family members to meet biological, psychological, social, and environmental needs. Their health care and psychosocial problems and needs are complex, requiring a high degree of clinical oversight and creative problem solving. The Social Worker is required to interact not only with the patient but also family, caregivers, significant others, community agencies, and other staff.
Functions or scope of assigned duties include but are not limited to:
The Social Worker will provide a full range of services within commonly accepted standards of practice and prioritize care coordination activities as the primary job function, [e.g., biopsychosocial and needs assessments, walk-in/crisis services, chart reviews, discharge planning, facilitating follow-up and outreach, etc.] and other services as appropriate. The Social Worker will provide Care Coordination (including care management and/or case management) to Veterans and families, as needed throughout the continuum of care. This includes communication within and across care lines to facilitate continuity of care for Veterans. The Social Worker will be an active participant in the treatment planning process with other disciplines. Additionally, the Social Worker will participate in discharge planning with other disciplines and will be responsible for ensuring that the discharge plans are executed in a manner that is timely and appropriate to promote care continuity.
The Senior Social Work BHIP Care Coordinator conducts risk evaluation and treatment, including oversight of interdisciplinary documentation of treatment plans, for Veterans within BHIP, including those who are in the REACH Vet program and those with a High Risk for Suicide Patient Record Flag. To ensure that Veterans have access to timely, quality mental health care, the incumbent will actively monitor clinic availability and panel size of BHIP team members to be able to coordinate the flow of patient care amongst BHIP teams and BHIP team members. This includes knowledge of availability of specialty mental health services, as well as working actively with program support staff to ensure that team assignments in the Patient Care Management Module (PCMM) are accurate and up to date.
The Senior Social Work BHIP Care Coordinator provides subject matter consultation to colleagues and trainees on the psychosocial treatment of patients treated in the specialty area, rendering professional opinions based on experience and expertise and role modeling effective practice skills. In addition, there may be opportunities to expand clinical knowledge in the profession, demonstrating innovation in the creation of new models of psychosocial assessment or intervention to identify and address specialized clinical needs. The Social Worker may assist in drafting policies, procedures, and/or practice guidelines pertaining to the specialty population or specialty treatment program as assigned.
Work Schedule: Monday through Friday 8:00a.m.-4:30p.m.
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Telework: May be available at the discretion of the Service Chief or equivalent
Virtual: This is not a virtual position.
Functional Statement #:000000
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/15/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12733036.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/836458600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.