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SUPPORT SERVICES SPECIALIST

Department of the Army
Army National Guard Units
This job announcement has closed

Summary

This is a Washington Army National Guard Title 32 Excepted Service Bargaining Unit Technician position:
SUPPORT SERVICES SPECIALIST
Location:
Washington G6 Information Systems
CAMP MURRAY, Washington 98430
Army National Guard Units
Appointment Type: Permanent, excepted service
Advertised as: ENLISTED
Announcement may be used to fill one or more vacancies.
Your resume must contain your own words. Resumes that are verbatim, from this announcement, will not be considered.

Overview

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Hiring complete
Open & closing dates
01/30/2025 to 02/14/2025
Salary
$68,686 to - $89,290 per year
Pay scale & grade
GS 9
Location
1 vacancy in the following location:
Camp Murray, WA
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
WA1268404-AR-25-0018
Control number
829987900

This job is open to

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Clarification from the agency

1.Washington National Guard Permanent/Indefinite Employees (Army) - Currently employed Technicians within the OCIO/G6.

Duties

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A GS-0342-9, SUPPORT SERVICES SPECIALIST:

  • Plans, programs, directs and coordinates the administrative functions of the state National Guard (NG). Provides overall technical and administrative direction to administrative support activities, including mail management/distribution, records management, reprographics, privacy and freedom of information acts, printing services management, publications management and supply, micrographics, administrative budget, military correspondence, forms management and field printing.
  • Coordinates all administrative functions within the operating components of the state to provide the most effective support; forecasts problems and needs, identifies required resources to include budget, and develops staff facilities and procedures to carry out the resulting program; provides leadership in negotiating with operating personnel and in securing acceptance of proposed programs. Manages and uses funds allocated for operation of the branch, including stockroom, property maintenance, and other reimbursable accounts.
  • Plans and assigns work to be accomplished within the branch. Sets priorities and prepares schedules for completion of work. Makes assignments based on priorities, difficulty and the capabilities of individual employees. Conducts employment interviews and recommends employees for appointment, promotion or reassignment. Establishes performance standards. Monitors and evaluates employee performance. Assists employees in reaching performance goals. Informs subordinates of agency policies and programs. Hears complaints and grievances from employees; resolves those which can be informally resolved or makes recommendations for resolution to appropriate official. Identifies developmental and training needs of employees and provides or obtains training. Approves and/or disapproves leave requests.
  • Conducts studies and surveys, analyzes data in order to recommend the selection and utilization of the most efficient equipment and supplies associated with records management activities. Develops and directs a statewide records management program. Establishes policies and procedures to ensure compliance with effective records management practices. Responsible for planning, controlling, directing, organizing and training activities with respect to records creation, maintenance, use, and disposition. Conducts periodic surveys, analyzes data and reviews operating procedures to evaluate the effectiveness of the records management program. Analyzes and interprets regulations and directives from the higher echelons affecting the records administration program and directs the implementation of such policies.
  • Serves as Printing Officer and is responsible for managing the state's Federal Printing Program, providing printing services in support of the National Guard state headquarters and subordinate units. Is technically and administratively responsible for the printing, duplicating, and copier programs within the State. Determines whether printing/duplicating services requested can be legally provided using Federal funds; determines whether the printing facility is capable of producing the product; determines if funds are available to procure and determines the procurement avenue to be used. The determination to keep production in-house is based upon the capability of the facility, but will not exceed two colors per individual job and the aggregate number of impressions will not exceed 25,000. Analyzes copier equipment capabilities throughout the state against production requirements and makes recommendations for upgrades or downgrades of individual equipment or possible consolidation of individually placed equipment into copy centers.
  • Develops and implements policies and procedures necessary for the effective administration of the Freedom of Information/Privacy Act (FOIA/PA) Program. Responsible for maintaining a register of incoming FOIA/PA requests and ensuring that a response is furnished within the time limitations specified in these Acts. Coordinates FOIA/PA requests with the state Judge Advocate General (JAG) for a legal determination regarding releasable information. Analyses each FOIA/PA request and makes a determination regarding assessment and collection of appropriate research and copy fees. Develops, coordinates and conducts FOIA/PA training seminars and workshops to ensure understanding and compliance with established directives.
  • Administers the statewide military correspondence management program. Develops policies and procedures to monitor, evaluate and improve the quality of typed copy. Provides guidance and direction to units and activities to reduce the cost and standardize the preparation and distribution of correspondence.
  • Other duties as assigned.

Requirements

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Conditions of employment

MILITARY REQUIREMENTS:

Military Grades: E4 - E6

Compatible Military Assignments: MOS INMATERIAL CMF00

- Applicants need not be assigned to the position or possess the MOS to apply or be considered for selection. Selected applicant must be assigned to a compatible Military position and attain MOS within 1 year of appointment action.

- Participation in direct deposit is mandatory.

- All soldiers, civilian employees, and contractor employees who drive Army-owned or leased vehicles must complete the Army Avoidance Course (AAC) training when they start working for the Army. Must have a valid Washington state and military driver's license. Must be able to obtain a Government Travel Card (GTC) and be able to attend all schools deemed necessary by the supervisor.

- Males born after 31 December 1959 must be registered for Selective Service.

- Must maintain membership in the WA Army National Guard for continued employment.

- Must be able to obtain and maintain the appropriate security clearance of the position.

- This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.

- Position requires ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.

- May occasionally be required to work other than normal duty hours; overtime may be required.

- The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.

Qualifications

GENERAL EXPERIENCE:
Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning and organizing work, and skill in dealing with others in person-to-person work relationships. Experience working with people from various levels and backgrounds to obtain their cooperation or compliance with procedures, rules, or practices. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE:
Must have at least 24 months experience, education, or training dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved.

or

1-year specialized experience, education or training equivalent to at least the next lower grade level.

Education

Education Requirements:
High School Diploma or GED.

Substitution of Education for Specialized Experience:

Not Applicable.

To receive credit for Education, you must provide transcripts or other documentation of proof to support your Educational claims.

Additional information

- If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

- Military Technicians are ineligible for enlistment, retention, and student loan repayment bonuses. Acceptance of a Technician position will terminate these incentives.

- Military Technicians in the excepted service will wear the appropriate uniform while performing as a Technician.

- Veteran's preference does not apply to National Guard Technician positions in accordance with Title 32 USC 709 (f).

EQUAL OPPORTUNITY:

The WA National Guard is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.


If you are unable to upload a document online please send the document via email to our WA HRO Distro Box.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's.

  • Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature.
  • Knowledge of the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records.

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