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Supervisory Communications Specialist

General Services Administration
Office of Strategic Communication
This job announcement has closed

Summary

As a Supervisory Communications Specialist, you will be a leader and program expert in strategic communications. You will develop, direct, and manage communications as well as supervise the work of staff in several GSA regions.

Location of position: GSA, Office of Strategic Communication.  Location will be in a GSA regional office and will be determined upon selection.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Overview

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Reviewing applications
Open & closing dates
01/08/2025 to 01/15/2025
Salary
$124,531 to - $195,200 per year

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

Pay scale & grade
GS 14
Location
GSA - US Locations
Few vacancies
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Occasional travel maybe required to attend job related training, events, and/or conferences.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
Z-2025-0012
Control number
827073200

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Duties

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Facilitates the day-to-day operations of staff by identifying, coordinating, planning and directing strategic agency-wide communications activities and projects; resolving the myriad of issues, problems and difficulties that arise in the management of a comprehensive communication program; and ensuring that routine administrative activities are completed accurately and promptly.

Maintains contact with customers to monitor the quality of services provided, adjusting practices and procedures, as necessary, when service improvements are required.

Writes and edits highly professional materials, both internally and externally, related to all articles, web content, formal presentations, communication plans, media advisories, newsletters, handbooks, brochures, high-level correspondence, reports, policy, position papers, presentations, supporting visual presentation materials, video scripts, and other publications targeted at employee audiences.

Oversees operations and performs supervisory functions necessary to accomplish program objectives.

Provides leadership in coordinating needed special events. Ensures that all logistics and time frames are met, and that all necessary notifications are handled in conjunction with these events.

Requirements

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Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
  • Serve a one year supervisory or managerial probationary period, if required

This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. You will be expected to report to a specific GSA duty location at least two or more days a pay period depending upon the terms of the agency’s telework policy.

New England Region - Thomas P. O'Neill Jr. Federal Building, 10 Causeway Street, Boston, Massachusetts
Northeast Caribbean Region - One World Trade Center, 55th Floor, New York, New York
Mid-Atlantic Region - 100 Independence Mall West, Philadelphia, Pennsylvania
Southeast Region - Martin Luther King, JR Federal Building, 77 Forsyth Street, Atlanta, Georgia
Great Lakes Region - 230 S. Dearborn Street, Chicago, Illinois
Heartland Region - 2300 Main Street, Kansas City, Missouri
Greater Southwest Region - Fritz Lanham Federal Building, 819 Taylor Street, Fort Worth, Texas
Rocky Mountain Region - Denver Federal Building, West 6th Avenue & Kipling Street, Lakewood, Colorado
Pacific Rim Region - 50 United Nations Plaza Federal Building, San Francisco, California
Northwest/Arctic Region – 1301 A Street, Tacoma, Washington
National Capital Region – 1800 F Street, NW, Washington, DC 
Central Office - 1800 F Street, NW, Washington, DC

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here

The GS-14 salary range starts at $124,531.00 per year.  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Specialized experience is defined as managing and implementing a communication program, developing strategies for media relations, and, writing and editing professional materials for initiatives and programs.

Education

This job does not have an education qualification requirement.

Additional information

Existing Work Product Sample: You may be asked to bring an existing work product sample to the interview.
This is NOT a remote position; you MUST reside within commutable distance (approximately 50 miles) from the duty station or relocate within a commutable distance to the duty station BEFORE your entry on duty date with GSA.
Bargaining Unit Status: This position is ineligible for the bargaining unit

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Relocation-related expenses are not approved and will be your responsibility.  

Travel expenses associated with interviews may be approved. Determinations will be made on a case-by-case basis.

On a case-by-case basis, the following incentives may be approved:

·       Recruitment incentive if you are new to the federal government

·       Relocation incentive if you are a current federal employee

·       Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: 
  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is: 
  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities.  Your responses to these questions must be supported by your resume or your score may be lowered.  

1. Skill in applying knowledge of organizational programs, projects, mission, and business lines in order to publicize and promote programs.

2. Skilled in effective interpersonal skills.

3. Skill in applying knowledge of business and industry policies and processes to develop and execute customer/audience appropriate communications.

4. Skilled in providing leadership and supervision.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan (ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.


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