The Office of Information Management provides innovative business process automation, data management, content management, software application, and consultative services to the Division and external stakeholders. The office comprises back-end application development, data management, business analysis, and visual design experts. The incumbent has primary responsibility as web content and accessibility specialist for maintenance of internal websites/web applications and multiple DOJ domains.
Summary
The Office of Information Management provides innovative business process automation, data management, content management, software application, and consultative services to the Division and external stakeholders. The office comprises back-end application development, data management, business analysis, and visual design experts. The incumbent has primary responsibility as web content and accessibility specialist for maintenance of internal websites/web applications and multiple DOJ domains.
Federal Status candidates, VEOA eligibles, certain Military Spouses, Individuals with Disabilities, applicants eligible under the Land Management Workforce Flexibility Act, and applicants eligible under other special appointment authorities.
This vacancy is also being announced concurrently with Ann# ENRD-25-022-DE for applicants who DO NOT have Federal status. Please review that announcement to determine if you are eligible to apply. Note: Applicants must apply separately for each announcement.
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
As an IT Specialist (Internet), typical work assignments include, but are not limited to, the following:
Coordinate planning, drafting, editing, and approval of web content to the Division's internal websites/web applications, the Division's presence on the Department's Intranet, and the Division's public web presence in an Agile environment.
Improve and stimulate interest in accessibility including serving on Department-wide workgroups, providing training, consulting services and technical assistance to plan, implement and monitor accessibility of information and communications technology (ICT) and ensure conformance to Section 508 of the Rehabilitation Act.
Develop and maintain ENRD's web editorial calendars. Assist with administration and evolution of Division's Intranet content management system and enforcement/ongoing improvements to ENRD's taxonomy, metadata, and information architecture.
Serve as a technical authority on the web and electronic product development and dissemination process. Use semantically valid HTML to manage and edit all content for websites/web applications, in accordance with plain language best web practices.
Plan frequent updating of text, photography, video, slideshows and other materials. Maintain quality control across the site (links, photos, functionality and content). Manage and propose prominent web content and features to ensure freshness and relevance.
Advise Division staff and senior managers about new web opportunities and changes in the online communications environment to best showcase Division's work and recommend and implement web communication strategies.
Serve as instructional designer and multimedia specialist to create and deliver bespoke internal trainings and "how to" articles/tips to technical and non-technical audiences.
Continuously monitor and analyze web analytics, in conjunction with conducting usability studies, to ensure optimized user experience for all digital products and services.
You must complete a background investigation to include pre-employment drug testing.
Selective Service Registration is required, as applicable.
You must complete or have completed a one-year probationary period.
You must maintain a bank account for direct deposit of salary.
Telework available in accordance with agency policy.
Qualifications
To qualify for the IT Specialist (INET), you must meet A) the four competencies and B) qualification requirements below.
A) You must have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
B) Qualification Requirements:
To qualify at the GS-12: You must have one year of specialized experience at, or equivalent to, the GS-11 grade level in the Federal service that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties that include web content writing, editing, and management and experience with Section 508 compliance and instructional design.
To qualify at the GS-13: You must have one year of specialized experience at, or equivalent to, the GS-12 grade level in the Federal service that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties that include serving as lead web content writer, editor, and manager and experience leading Section 508 compliance and instructional design.
Time in Grade: Federal employees must meet time-in-grade requirements (one year at the next lower grade) by the closing date of announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps; AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skill and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
YOUR RESUMÉ MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement if you are using experience to meet all or part of the qualification requirements. Please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
Only experience obtained by the closing date of this announcement will be considered.
There is no substitution of education for experience at these grade levels.
Additional information
Career Transition Programs: The Career Transition Assistance Program (CTAP) provides eligible surplus and displaced competitive service employees in DOJ with selection priority over other candidates for competitive service vacancies. The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If you have received written notification of your eligibility for consideration under CTAP/ICTAP, you may receive special priority consideration for this position if you are well-qualified for the position with a score of 85 or better on established ranking criteria.
Veterans Employment Opportunity Act (VEOA): VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under the VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement. You can find additional information at: http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/
Military Spouses:You're eligible if you are a spouse of an active duty member of the armed forces; a spouse of a service member who is 100% disabled due to a service-connected injury; or a spouse of a service member killed while on active duty. You must meet certain criteria for each of these eligibility categories. Learn more about the specific criteria for military spouses
Schedule A: DOJ welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department. DOJ also encourages eligible Schedule A applicants to submit their resumes to resume@benderconsult.com, and reference "Federal Career Opportunities" in the subject line. Additional information is found at: www.benderconsult.com
Land Management applicants on a time-limited appointment are eligible to apply. The Land Management Workforce Flexibility Act, P.L. 114-47 was signed into law on August 7, 2015, allowing certain individuals who currently are or formerly were under time-limited competitive appointments at certain land management agencies to compete for permanent positions in the competitive service at a land management agency, or any other agency, under merit promotion procedures.
Benefits: DOJ offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Accountability
Attention to Detail
Customer Service
Decision Making
Flexibility
Influencing/Negotiating
Integrity/Honesty
Interpersonal Skills
Learning
Oral Communication
Performance and Awards
Problem Solving
Reading Comprehension
Reasoning
Self-Management
Stress Tolerance
Teamwork
Web Technology
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
*Note: Additional candidates may be selected if more positions become available within 90 days after the HR office issues the selection certificate.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must submit a detailed resumé containing the following information for each job entry listed in your employment history:
Official position title;
Employer name and contact information;
Start and end dates (month and year);
A detailed list of duties & accomplishments,
Your highest salary (or Federal grade/step) achieved; and
Indicate full-time or number of hours worked per week if part-time.
Additional required documents must be submitted by the closing date of the job announcement. Documentation requirements may vary from applicant to applicant based on your eligibility claims. It is your responsibility to carefully review the list below to determine which documents are required for your application.
To apply for this position, you must submit a complete Application Package which includes:
Resumé (cover letter optional)
SF-50, Notification of Personnel Action which shows career or career-conditional tenure in the competitive service or Federal reinstatement eligibility, such as an appointment action, within-grade increase, promotion, or separation whichever is most recent. An Award or General Pay Adjustment action will not suffice.
For Federal employees, performance appraisal issued within the last 12 months
Veteran preference documentation, if applicable for VEOA consideration
Schedule A documentation, if applicable
For Land Management eligibles, submit a copy of your most recent SF-50 or equivalent proving eligibility for appointment under the Land Management Workforce Flexibility Act.
Supporting documents, if applicable for other special appointment authorities
CTAP/ICTAP documentation, if applicable
Your online responses to the Occupational Questionnaire
If you are a Veteran or a qualifying parent or spouse:
Submit all DD-214 (Certificate of Release or Discharge from Active Duty, Member-4 Copy) forms.
If you are a Veteran with a service-connected disability rating you will need to submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.
If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter.
For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
If you are a person with a disability, claiming eligibility under Schedule A:
You must submit "proof of a disability" documentation ("Proof of a disability" is a letter stating that you have an intellectual disability, severe physical disability or psychiatric disability).
You must get this letter from your doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any Federal, state, or local agency that issues or provides disability benefits.
For more information about Schedule A and verification requirements, please see OPM's Schedule A site.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
Submit your separation notice or agency RIF letter from your agency.
If you have not yet been separated, provide the letter of intent to separate you from the agency because of a RIF.
Also submit your most recent performance appraisal and SF-50 showing current/former position, grade, promotion potential and duty location.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
ENRD Executive Office
150 M Street NE
Washington, DC 20002
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualification requirements. Based on your qualifications and assessment scores, you will be notified of your rating and/or referral to the hiring official. We will notify you of the outcome after each step of the recruitment process has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation. We expect to make a final job offer within 80 days after the closing date of the announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must submit a detailed resumé containing the following information for each job entry listed in your employment history:
Official position title;
Employer name and contact information;
Start and end dates (month and year);
A detailed list of duties & accomplishments,
Your highest salary (or Federal grade/step) achieved; and
Indicate full-time or number of hours worked per week if part-time.
Additional required documents must be submitted by the closing date of the job announcement. Documentation requirements may vary from applicant to applicant based on your eligibility claims. It is your responsibility to carefully review the list below to determine which documents are required for your application.
To apply for this position, you must submit a complete Application Package which includes:
Resumé (cover letter optional)
SF-50, Notification of Personnel Action which shows career or career-conditional tenure in the competitive service or Federal reinstatement eligibility, such as an appointment action, within-grade increase, promotion, or separation whichever is most recent. An Award or General Pay Adjustment action will not suffice.
For Federal employees, performance appraisal issued within the last 12 months
Veteran preference documentation, if applicable for VEOA consideration
Schedule A documentation, if applicable
For Land Management eligibles, submit a copy of your most recent SF-50 or equivalent proving eligibility for appointment under the Land Management Workforce Flexibility Act.
Supporting documents, if applicable for other special appointment authorities
CTAP/ICTAP documentation, if applicable
Your online responses to the Occupational Questionnaire
If you are a Veteran or a qualifying parent or spouse:
Submit all DD-214 (Certificate of Release or Discharge from Active Duty, Member-4 Copy) forms.
If you are a Veteran with a service-connected disability rating you will need to submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.
If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter.
For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
If you are a person with a disability, claiming eligibility under Schedule A:
You must submit "proof of a disability" documentation ("Proof of a disability" is a letter stating that you have an intellectual disability, severe physical disability or psychiatric disability).
You must get this letter from your doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any Federal, state, or local agency that issues or provides disability benefits.
For more information about Schedule A and verification requirements, please see OPM's Schedule A site.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
Submit your separation notice or agency RIF letter from your agency.
If you have not yet been separated, provide the letter of intent to separate you from the agency because of a RIF.
Also submit your most recent performance appraisal and SF-50 showing current/former position, grade, promotion potential and duty location.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
ENRD Executive Office
150 M Street NE
Washington, DC 20002
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualification requirements. Based on your qualifications and assessment scores, you will be notified of your rating and/or referral to the hiring official. We will notify you of the outcome after each step of the recruitment process has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation. We expect to make a final job offer within 80 days after the closing date of the announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
