Incumbent prepares correspondence, reports, and other documents, ensuring correct grammar, spelling, capitalization, punctuation, and appropriate format in work prepared by self and others. Must exercise continuous attention to the coordination among internal and external work units.

• The immediate Supervisor directs work through subordinate supervisors who have varying functions, relationships, and customer responsibilities, which place significant demands on the Administrative Assistant position.
• Screens and prioritizes correspondence, electronic mail and material prior to distribution for suspense dates, established controls, and follows up on responses.
• Schedules meetings, appointments, and conferences in accordance with instructions from supervisor.
• Prepares and distributes agenda and takes notes when directed.
• Receives visitors and phone calls.
• Accurately determines nature of request and refers callers or visitors to appropriate staff.
• Uses a variety of office automation software in support of the organization and mission requirements including but not limited to: -Complete back up of files and database systems-Uses database or spreadsheet software to accurately enter, revise, sort or calculate, and retrieve data for standard reports-Uses graphics software to provide briefs, charts, and graphs for viewgraphs or paper presentations
• Communicates clearly, effectively, and professionally with internal staff and outside partners to include military leadership.
• Other related duties as assigned

Conditions of employment

• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment to include passing all applicable records and background check.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
• May require the employee to occasionally travel away from the normal duty station. This position required the employee to occasionally drive a motor vehicle. A valid driver’s license is required.
• Maybe required to work overtime.
• Must be willing to serve in a support capacity during Emergency Family Assistance Center operations which can include up to 24 hours of continuous duty in case of natural or man-made disasters affecting the installation or its tenant commands.

Qualifications

• Knowledge of duties, priorities, commitments, policies, and program goals of the staff sufficient to perform assignments such as reviewing publications, directives, and other materials which may affect the division and taking appropriate follow-up actions.
• Knowledge of substantive programs of the immediate and subordinate organizations as they relate to the clerical and administrative functions of the office.
• Knowledge of personal computers and current experience with software such as Microsoft Office products including Microsoft Word, Excel, Teams and Outlook.
• Ability to use correspondence rules and regulations to prepare and/or edit written correspondence, ensuring proper use of English grammar, spelling and punctuation.
• Ability to plan and organize work
• Willingness to embrace military culture and promote Fleet & Family Support Programs within the installation and through outreach.
• Knowledge or customer service principles and best practices.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.