This position is located in the General Services Administration (GSA), Federal Acquisition Service (FAS), Technology Transformation Services (TTS).
As an IT Specialist, you’ll provide expert technical advice during IT projects, and engage with customer agencies, the public, and GSA management and staff to define opportunities for new or improved business processes, solutions, practices, products, services or strategies based on customer/user needs.
Summary
This position is located in the General Services Administration (GSA), Federal Acquisition Service (FAS), Technology Transformation Services (TTS).
As an IT Specialist, you’ll provide expert technical advice during IT projects, and engage with customer agencies, the public, and GSA management and staff to define opportunities for new or improved business processes, solutions, practices, products, services or strategies based on customer/user needs.
This job will close when we have received 500 applications which may be sooner than the closing date. Learn more
Salary
$103,409 to - $167,336 per year
Pay scale & grade
GS 13
Location
Few vacancies in the following location:
Anywhere in the U.S. (remote job)
Few vacancies
Remote job
Yes
Telework eligible
Not applicable, this is a remote position.
Travel Required
Occasional travel - Business travel may be required.
Relocation expenses reimbursed
No
Appointment type
Term - NTE 4 years. Initial appointments are made lasting longer than 1 year, but not to exceed 4 years. GSA may extend an appointment up to 4
additional years (8 years total).
This public notice is issued under Direct Hire Authority (DHA) to recruit talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice or any other source.
About this DHA notice:
-Current civil service employees will receive new appointments if selected under this DHA.
-For information on DHA, please visit https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/
TTS is seeking to fill multiple TERM appointments at the GS-13 level.
This is a virtual/remote position.
Duty station will be determined upon selection.
Salary to be determined upon selection, depending on duty location.
Current civil service employees will receive new appointments if selected under this Direct Hire Authority.
Any selections made will be contacted by Human Resources.
You must perform the following Major Duties utilizing expert level skill, mastery knowledge and significant IT experience:
GS-13:
IT Expert
Engages with customer agencies, the public, and/or GSA management and staff to support/contribute to needs analyses to define opportunities for a new or improved business processes, solutions, practices, products, services or strategies based on customer/user needs.
Works with stakeholders to develop project scopes and approach, to include such functions as determining the appropriate resources (e.g., financial, personnel, IT Solutions) and monitoring solution development and performance.
Contributes to or conducts feasibility studies and trade-off analyses of/for IT projects, initiatives, and solutions to a variety of problems; prepares materials for business cases for the application of IT or modified products or services.
Cross-functional Product/Service Delivery team functions
Applies iterative development methodologies to specific products to meet different delivery needs. Contributes to the design, development, and deployment of IT solutions leveraging current and emergent IT solutions and best practices.
Promotes transparency and maintains open lines of communication in how decisions are made to facilitate soundness of decision-making and responsiveness to issues, problems, and needs of teams, customers, and other stakeholders.
IT Project Leadership
Provides expert technical advice during IT projects.
Reviews projects for technical feasibility and adherence with the organization's mission objectives and provides recommendations to the team and management prior to commencement of IT projects.
Relationship Management
Serves as a liaison establishing and maintaining mutual understanding and cooperation with program personnel within the agency to convey information regarding IT program activities, guidelines, goals, and clarifies procedures; interpret guidelines as needed.
Presents highly technical information to a wide variety of audiences and documents processes and procedures information presentation for use in post hoc reviews, future activities, and similar purposes.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility requirements within 30 days of the closing date.
Register with Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 4 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-13 salary range starts at $103,409 per year. The total salary will be determined upon selection and based on the associated GS locality pay table for your assigned duty location.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-12 level in the Federal service as described below:
IT SPECIALIST COMPETENCY REQUIREMENTS:
Attention to Detail - This skill is generally demonstrated by assignments where the applicant ensures that activities, services, or products reflect organizational goals and objectives.
Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
Oral Communication - This skill is generally demonstrated by assignments where the applicant participates or represents the organization or clients at briefings, meetings, or conferences.
Problem Solving - This skill is generally demonstrated by assignments where the applicant evaluates the efficiency or effectiveness of organizational programs, projects, or operations.
SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is defined as experience:
Working with the design, roadmap, or technical implementation for a project, product, platform, or services;
Building relationships or alignment with stakeholders;
Coordinating or implementing findings in support of a project, product, platform or service; and
Collaborating with technical teams in support of a project, product, platform or service.
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Status: This position is eligible for the bargaining unit.
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.
Relocation-related expenses are not approved and will be your responsibility.
On a case-by-case basis, the following incentives may be approved:
Recruitment incentive if you are new to the federal government
Relocation incentive if you are a current federal employee
Credit toward vacation leave if you are new to the federal government
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
Initial appointments are made lasting longer than 1 year, but not to exceed 4 years. GSA may extend an appointment up to 4 additional years. No individual hired under this DHA can serve in excess of 8 years with GSA and cannot be transferred to positions that are not IT positions.
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applications will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Applications will not be rated or ranked. Veterans’ Preference does not apply to the direct hire recruitment procedures.
You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired.
ICTAP/CTAP Candidates: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found “well-qualified" for this vacancy. In addition to meeting the basic qualifications stated in the qualification section of this announcement, well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 51% or more of the competencies/KSA’s listed below (i.e. 3 out of 5, or 4 out of 6, or 5 out of 8, etc.)
IT SPECIALIST COMPETENCY REQUIREMENTS:
Attention to Detail - This skill is generally demonstrated by assignments where the applicant ensures that activities, services, or products reflect organizational goals and objectives.
Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
Oral Communication - This skill is generally demonstrated by assignments where the applicant participates or represents the organization or clients at briefings, meetings, or conferences.
Problem Solving - This skill is generally demonstrated by assignments where the applicant evaluates the efficiency or effectiveness of organizational programs, projects, or operations.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are ICTAP/CTAPeligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance?
Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.comor 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline
You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Technology Transformation Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are ICTAP/CTAPeligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance?
Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.comor 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline
You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Technology Transformation Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
