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As an FBI IT Professional, your job is to ensure the workforce has the applications and data when and where it is needed. You will also play a key role in supporting critical investigations by maintaining overall operational efficiency. This means applying your knowledge of computer technology, cyber security, electronic surveillance, encryption, forensic science, and more to safeguard information across the FBI, as well as for our domestic and international law enforcement partners.
09/11/2023 to 11/30/2023
$40,082 - $92,429 per year
Salaries listed are base salaries, please see "Additional Information" below for further details.
GS 7 - 12
Many vacancies in the following locations:
No
No
Occasional travel - You may be expected to travel for this position.
No
Permanent
Full-time
Excepted
12
No
Yes
DESTIMP-12123451-23-VL
748424400
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
Current federal employees of the hiring agency that posted the job announcement.
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses relocating under PCS orders or whose spouse is 100% disabled or died while on active duty.
Individuals who are eligible under Schedule A.
All U.S. Citizens.
As a Customer Support IT Specialist you will:
Education may be substituted for SE, and all degrees must be from an accredited college or university. Transcripts are required when qualifying based on education.
GS-07: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS-09: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.
GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
GS-12: Education may not be substituted for specialized experience at this grade level.
Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
Salary and Compensation: The salaries listed above are the Base rate of pay for federal employees on the General Schedule (GS) pay scale. Please be advised that in some locations the IT Specialist (System Administrator/Customer Support) position may fall under a Special Rate Table. Special Rate Tables 999B, 999C, 999D, 999E, 999F, 999AA, 999AH, and 999AP may be used based on location and/or grade. Complete salary tables can be found at OPM.gov.
In order to recruit and retain highly qualified candidates, selectees may be eligible for relocation or recruitment incentives. To be eligible for a relocation incentive, proof of change of residency will be required. Prior to receiving a relocation or recruitment incentive, an employee must sign a written service agreement to complete a specific period of employment with the FBI at the new duty station.
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
You will be evaluated for this job based on how well you meet the qualifications above.
All applicants will be rated on the following Competencies:
To apply for this position, you must provide a complete application package by the closing date which includes:
To apply for the IT Specialist - System Administrator/Customer Support position, please click here.
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/748424400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.