This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/698180300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
01/05/2023 to 01/24/2023
$37,696 - $75,111 per year
GS 5 - 9
29 vacancies in the following locations:
No
No
Occasional travel - You may be expected to travel for this position.
No
Permanent
Full-time
Competitive
9
No
No
23-11784947K-WIB-0501-5T9
698180300
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Military spouses relocating under PCS orders or whose spouse is 100% disabled or died while on active duty.
WHAT IS THE WAGE AND INVESTMENTDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas:
Wage and Investment Customer Assistance, Relation and Education
This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement. The register will be used to fill vacancies throughout the year. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each the following cutoff dates to be considered 07/05/2023. This announcement may be amended to include additional vacancies and cut-off dates within the 6-month period if needed.
These are the locations and the number of current vacancies available:
One (1) Vacancy location in Columbus, IN
Two (2) Vacancies location in Joplin, MO
Two (2) Vacancies location in Peoria, IL
Two (2) Vacancies location in Bloomington, MN
One (1) Vacancy location in Duluth, MN
Five (5) Vacancies located in Saint Paul, MN
One (1) Vacancy location in Davenport, IA
One (1) Vacancy location in Des Moines, IA
One (1) Vacancy location in Lincoln, NE
One (1) Vacancy location in Saint Joseph, MO
One (1) Vacancy location in Topeka, KS
One (1) Vacancy location in Saint Cloud, MN
One (1) Vacancy location in Aberdeen, SD
One (1) Vacancy location in Bismarck, ND
One (1) Vacancy location in Grand Forks, ND
Three (3) Vacancies located in Fargo, ND
One (1) Vacancy location in Lubbock, TX
One (1) Vacancy location in San Angelo, TX
One (1) Vacancy location in Enid, OK
One (1) Vacancy location in Lawton, OK
The number of vacancies has not yet been determined for Dallas, TX, Farmers Branch, TX, Longview, TX, Texarkana, AR, Tyler, TX, Abilene, TX, Fort Worth, TX, Wichita Falls, TX, Fort Smith, AR, Little Rock, AR, Monroe, LA, Shreveport, LA, Amarillo, TX, Midland, TX, Oklahoma City, OK, Wichita, KS, Houston, TX, Lake Charles, LA, Corpus Christi, TX, Harlingen, TX, San Antonio, TX, Austin, TX, Waco, TX, Minot, ND, Mankato, MN, Norfolk, NE, Sioux City, IA, Sioux Falls, SD, Omaha, NE, North Platte, NE, Kansas City, MO, Overland Park, KS, Cedar Rapids, IA, Rochester, MN, Rockford, IL, Waterloo, IA, Chicago, IL, Downers Grove, IL, Orland Park, IL, Appleton, WI, Green Bay, WI, Marquette, MI, Milwaukee, WI, Eau Claire, WI, La Crosse, WI, Madison, WI, Schiller Park, IL, Decatur, IL, Galesburg, IL, Quincy, IL, Springfield, IL, Bloomington, IL, Champaign, IL, Indianapolis, IN, Muncie, IN, Chesterfield, MO, Fairview Heights, IL, Saint Louis, MO, Fayetteville, AR, Springfield, MO, Tulsa, OK, Florence, AL, Jackson, TN, Jonesboro, AR, Memphis, TN, Knoxville, TN, Nashville, TN, Bowling Green, KY, Cape Girardeau, MO, Evansville, IN, Hopkinsville, KY, Mount Vernon, IL, Owensboro, KY, Paducah, KY, Bloomington, IN, Louisville, KY, and Terre Haute, IN. If vacancies become available in the above locations, this announcement will be amended, and a new cutoff date will be established to fill the additional vacancies as needed.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet all qualifications and eligibility requirements by the closing date 07/05/2023 of this announcement.
SPECIALIZED EXPERIENCE: GS-05 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: Analyzing problems to identify significant factors, gathering, researching, and interpreting pertinent data, and recognize solutions; Planning and organizing work; Communicating orally and in writing, in-person, via telephone, and utilizing web-based computer applications.
OR
EDUCATION: Bachelor's degree or higher or four-year course of study in any field leading to a bachelor's degree or higher, in an accredited college or university.ORThree years of general experience one year of which was equivalent to the next lower level in the Federal government that demonstrated the ability to: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; Plan and organize work; and communicate effectively orally and in writing. Experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible work may be qualifying as long as it provided evidence of the knowledge, skills, and abilities (KSA's) necessary to perform the duties of the position to be filled. Experience of a general clerical nature (typing, filing, routine procedural processing, maintaining records, or other nonspecialized tasks) is not creditable.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
SPECIALIZED EXPERIENCE: GS-07 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience with business practices, accounting principles, and Federal tax laws, rules and regulations sufficient to perform the duties of this position. To be qualifying your experience should be sufficient to demonstrate: Experience with tax code and regulations applicable to individual income, excise, and employment taxes, sufficient to provide educational assistance on taxpayer rights, tax law, and IRM policies; Experience with tax analysis techniques to apply appropriate tax laws and regulations to individual cases; Experience with the interrelationships between Federal and state laws; Experience with interviewing techniques needed to determine the nature of taxpayer assistance. Experience communicating orally and in writing, in-person, via telephone, and utilizing web-based computer applications.
OR
EDUCATION: One year of graduate education in a related field of study. OR Superior Academic Achievement may be met by having a Bachelors degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last two years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in your major field of study or those courses in your major completed in the last two years of study, or rank in the upper one third of your class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: Combination of qualifying graduate education and experience equal to that amount required.
SPECIALIZED EXPERIENCE: GS-09 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience with tax code and regulations applicable to individual income, excise, and employment taxes, sufficient to independently provide educational assistance on taxpayer rights, tax law, and IRM policies; Experience with tax analysis techniques to apply appropriate tax laws and regulations to individual cases; Experience with the interrelationships between Federal and state laws; Experience with interviewing techniques needed to independently determine the nature of taxpayer assistance; Experience communicating orally and in writing, in-person, via telephone, and utilizing web-based computer applications.
OR
EDUCATION: Master's or equivalent graduate degree in a related field of study at an accredited college or university. OR Two full years of progressively higher level graduate education leading a Master's degree in a related field of study. OR L.L.B. or J.D., if related.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: Combination of qualifying graduate education and experience equal to that amount required.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
For more information on qualifications please refer to OPM's Qualifications Standards.
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical competencies required to perform the job. In order to be considered for this position, you must complete all required steps in the process, meet all qualifications, and receive a passing score on the required assessment(s). Overstating your qualifications and/or experience in your application materials or on the application questionnaire may result in your removal from consideration. Cheating on the online assessment will result in your removal from consideration.
Rating:
Your application will be evaluated on the competencies of the position to be filled per the IRS Merit Promotion Plan in the following areas:
Arithmetic, Customer Service (Clerical/Technical), Decision Making, Flexibility, Interpersonal Skills, Oral Communication, Problem Solving, Self-Management, Teamwork, and Writing
Your application will also be rated and ranked among others, based on your responses to the online questions regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified, and Qualified. Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration.
You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 07/05/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 07/05/2023.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11784947
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Based on your application and your responses to the application questionnaire, you may be presented with instructions to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for the life of the assessment and used toward future positions for which you might apply that require the same assessments. If you fail any part of the assessment, you will need to wait 8 months from your test date to retake it. Due to a change in testing requirements, scores rendered prior to 12/1/2021 will no longer be valid.
Before attempting to take the USA Hire Competency Based Assessments, visit https://usahire.opm.gov/assess/default/sample/Sample.action to determine if your computer is likely to experience any issues during testing. If you have questions about the computer requirements or require technical assistance please contact helpdesk@usahire.opm.gov. If you accidently deleted the invitation to the USA Hire Competency Based Assessments or otherwise need the information re-sent (e.g., you feel you have not received it due to a SPAM filter), you should contact https://apply.usastaffing.gov/HelpTicket to request the invitation to be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by https://apply.usastaffing.gov/HelpTicket BEFORE the close of the Job Opportunity Announcement.
Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/698180300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.