This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/629460000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
This National Guard position is for a IT SPECIALIST (CUSTSPT)(Title 32)(Indef), Position Description Number D0268000 and is part of the G6 located in Draper, with the Utah Army National Guard.
This vacancy is RESTRICTED to current members of the Utah National Guard.
The selecting supervisor for this vacancy is Jace K Bybee.
01/04/2022 to 01/18/2022
$53,433 - $84,049 per year
GS 9 - 11
1 vacancy in the following location:
Yes—as determined by the agency policy.
Occasional travel - You may be expected to travel for this position.
No
Permanent
Full-time
Excepted
11
No
No
UT-22-004-AR-11343752
629460000
Current members, those who want to join or transitioning military members.
This is a Title 32 excepted position. Indefinite Position with the Possibility to Non-Competitively convert to Permanent Tenure at a future date without further competition. This vacancy is RESTRICTED to current members of the Utah National Guard. IAW UTNGR 690-12 dated 19 APR 2018 and LIUNA-UTARNG CBA dated 11 NOV 2018, Priority will be given to all current, onboard employees of the UTNG.
Major Duties: This is not an all-inclusive list
As a IT SPECIALIST (CUSTSPT)(Title 32)(Indef), GS-2210-9/11, you will:
*Serves as a technical expert on all supported automated systems utilized throughout the state.
*Systems used include personal computers, mini computers and mainframes.
*Develops and maintains the customer service database for all service requests.
*Receives, analyzes, and assigns control numbers to all incoming customer requests.
*Determines if equipment is covered by warranty or maintenance contract and processes accordingly.
*Performs intensive collection and analysis of data from the customer service database to create trend reports, performance reports, and future requirements for all areas of Information Management.
*Provides database maintenance on the customer support database.
*Researches trends and patterns to implement new or improved communications methods and procedures.
*Conducts site surveys for information systems designed to verify adequacy of network operations and ensure customer needs are met.
*Consults with users and managers to determine specific locations and requirements for the particular system installation.
*Installs and maintains hardware devices supporting a broad range of information systems employing multiple network and local operating systems and highly sophisticated client server software.
*Uses detailed reference material and sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts.
*Removes and replaces defective hardware components; installs network/peripheral device interface cards.
*Performs limited upgrade of hardware to include memory, fixed storage, and installation of network interface cards (NIC) or enhancement cards.
*Installs and configures workstation or network operating systems, and applications software on a wide range of configurable information systems devices.
*Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments using a wide variety of hardware platforms.
*Enforces command standards for hardware and software configurations.
*Troubleshoots and corrects complex software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system faults. Detects and removes computer viruses.
*Restores and repairs critical data files.
*Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software.
*Performs operational tests on equipment in test array or operational configuration prior to issue or installation to ensure proper operation and absence of hardware, software, device or network conflicts.
*Performs other duties as assigned.
MILITARY REQUIREMENTS:
Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard. Applicants who are not currently a member of the National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
Military Rank: Officer, Warrant Officer, Enlisted
Compatible Military Assignments: O: BR 25, AOC 53 WO: 254A, 255A/N/S ENL: CMF 25
For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license.
Participation in direct deposit is mandatory.
Medical screening will be completed upon selection for hire.
Soldiers who accept a technician position may be terminated from the Bonus and Student Loan Repayment Program (SLRP).
Indefinite positions may be converted to permanent status without further competition.
National Guard Membership is required.
Males born after 31 December 1959 must be registered for Selective Service.
May be required to successfully complete a probationary period.
Must be able to obtain and maintain the appropriate security clearance of the position.
This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
May occasionally be required to work other than normal duty hours; overtime may be required.
The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
In Accordance with Presidential Executive Order 14043. All Federal employees must be fully vaccinated against COVID-19 by their entry on duty (start) date or June 2022, whichever is later, regardless of the employee's duty location or work arrangement. Must provide proof of vaccination up selection.
Substitution of Education for Specialized Experience
At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted.
At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
APPLICANT MUST SUBMIT A COPY OF THEIR TRANSCRIPTS FOR VERIFICATION OF EDUCATION REQUIREMENTS.
**This position conducts information assurance functions. The incumbent shall comply with the requirements of the certification program requirements outlined in DoD instruction 8570.01-M. The incumbent will be required to obtain and maintain certification within six (6) months of hiring. *Submit copies of IT certifications if available*
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
MILITARY MEMBERS WITH BONUSES: Upon acceptance of a military technician position military members who are currently receiving a military Reenlistment/Extension Bonus (REB) or GI Bill-SR Kicker may lose incentive eligibility and may be subject to termination or suspension of incentive (includes indefinite and temporary technicians on assignment for more than 180 days in any continuous 12-month period). Are advised to meet with education specialist to review contract.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Category Rating: Your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your qualifications will be conducted to determine if you are qualified for this job. Qualified candidates will be assigned to a quality category. The quality categories are:
1. Highly Qualified: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for this position.
2. Well Qualified: Candidates in this category possess good skills and experience above the minimum requirements for this position.
3. Qualified: Candidates in this category meet the minimum education and/or experience requirements for this position.
If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.
To apply for this position, you must submit a complete Application Package which includes:
1. Resume: resume must show relevant experience, where you worked, job title, detailed duties and accomplishments written in your own words, employer's name and address, supervisor's name and phone number, starting and ending dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week. If you are a current Federal employee or previous Federal employee, provide your position title, pay plan, series and grade. Your detailed experience should be listed under each job title with starting and ending dates. Resume must show applicants name and contact information.
2. Other supporting documents:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/629460000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!