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Deputy Readjustment Counseling Regional Manager

Department of Veterans Affairs
Veterans Health Administration
Readjustment Counseling Service
This job announcement has closed

Summary

The incumbent serves as Deputy District Director with overall responsibility for planning, organizing, directing, coordinating, reviewing, evaluating, and improving readjustment counseling administrative and support operations. The incumbent provides leadership and managerial oversight in the following areas: systems and business management; strategic planning; quality assessment and improvement; human resources; professional staff management; and personal leadership and ethics.

Overview

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Hiring complete
Open & closing dates
10/21/2021 to 10/29/2021
Salary
$110,482 to - $143,624 per year
Pay scale & grade
GS 14
Location
1 vacancy in the following location:
Saint Louis, MO
1 vacancy
Telework eligible
No
Travel Required
50% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Job family (Series)
Supervisory status
Yes
Security clearance
Other
Drug test
Yes
Announcement number
CBZY-11272043-22-AA
Control number
618044500

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Duties

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The major duties and responsibilities include, but are not limited to:

  • Formulates and implements major operating policies and plans for effective governance of an organized and interdependent but decentralized readjustment counseling service delivery system.
  • Understands and effectively solves extremely complicated and multifaceted issues that arise from providing quality readjustment counseling services across an area with differing local Veteran population needs.
  • Develops annual business plans supporting long- and short-range strategies, including planning for appropriate staffing and funding requirements for Vet Centers and any required creation of new facilities or relocation of existing facilities to better serve eligible Veterans, Service members, and their families.
  • Allocates and adjusts resources, to include personnel, equipment, and funding, within the area of responsibility insuring adequate support for all operating initiatives.
  • Develops and executes budgets which are based on effective controls and realistic projections.
  • Identifies and communicates a clear strategy and vision to their respective Vet Centers consistent with their RCS District Director strategic plan and VA, VHA, RCS Policy and Guidance.
  • Achieves objectives in quality of readjustment counseling services and programs for their respective Vet Centers, as evaluated by internal indicators (both standardized measures and those created by the incumbent), oversight protocols, and client satisfaction feedback.
  • Develops an effective management team and with their respective Vet Center Team Leaders by advising, counseling, and evaluating performance.
  • Ensures that their readjustment counseling and support service goals are attained through effective organizational structures, human resource policies, staffing and funding levels, partnership relationships and outcome measurement.
  • Encourages employee training and development opportunities, including mentoring and succession planning, consistent with diversity goals.
  • Fosters a smooth functioning, efficient organization through proactive management; timely resolution of problems; and personal competence, flexibility, and willingness to manage corporate change.

Work Schedule: Monday - Friday; 8:00am - 4:30pm; May be required to work some evenings and weekends to meet Veteran needs
Telework: Not available
Virtual: This is not a virtual position.
Position Description/PD#: Deputy Readjustment Counseling Regional Manager/PD02350A
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Basic Requirement: You must meet one of the following:
    • Degree in behavioral or social science; or related disciplines appropriate to the position OR
    • Combination of education and experience that provided you with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field (the quality of the combination of education and experience must be sufficient to demonstrate that the applicant possesses the knowledge, skills, and abilities required to perform work in the occupation, and is comparable to that normally acquired through the successful completion of a full 4-year course of study with a major in the appropriate field) OR
    • Four years of appropriate experience that demonstrated that you have acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
  • Specialized Experience: In addition to the basic requirement, you must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
    • Providing mid/upper-level administrative and management guidance in a major health care or benefits delivery system; experience and training that includes combat experience, non-combat military experience, direct readjustment or other psycho-social service provision for combat Veterans, service members and their families; providing overall operations for a readjustment counseling delivery system; program and policy development related to readjustment counseling; counseling practice casework experience; overseeing and approving budget and financial plans; developing short and long term goals for a major health care or benefits delivery system; assessing and analyzing the productivity, effectiveness, and efficiency of program operations; devising solutions to program operations; and providing technical advice and assistance on program operations.
You will be rated on the following Competencies for this position:
  • Administration and Management
  • Business Process Reengineering
  • Interpersonal Effectiveness
  • Leadership
  • Managing Human Resources
  • Organizational Awareness
  • Strategic Thinking


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Due to the widespread geographical area of responsibility, the position requires a commitment of at least fifty percent travel. The position requires that the incumbent must possess a valid driver's license. Completing of his/her supervisory and oversight functions involves driving long distances between Vet Centers and other VA or community partner facilities.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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