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WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SB/SE)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
The following are the duties of this position at the full working level. If you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.
Analyzes replies to all AUR notices that propose adjustments to income, deductions, payments and/or taxes in which the taxpayer disagrees. Determines acceptability of the taxpayers' explanation of the proposed adjustments and any other issues that arise. Enters data in the automated system to generate notices, issue revised notices, and other letters. Takes appropriate actions to close cases.
Examiner will have written or verbal contact with taxpayers and/or their representatives responding to IRS contacts regarding AUR situations. Analyzes all available information and takes corrective actions, such as, credit transfers requests, re-computes tax, penalty and interest (including restricted interest) and obtains information and explains adjustments, while encouraging compliance, to taxpayers, their POA and third parties. May contact the taxpayer, POA or third party to secure or clarify information.
Examiner may work cases through Universal Case View, perform phone duties, access cases from other AUR sites Additionally, employee may be required to access IDRS using various command codes to view taxpayers' accounts regarding payments received, reviewing transaction codes to determine the status of the case, making account adjustments, and transferring calls to the appropriate area.
Identifies payer agent information and follows procedures for resolving issue(s).
Enters data into the AUR automated system to adjust tax, penalty, and interest and credit adjustments. Account actions take into consideration prior adjustments, math error corrections, and taxpayer errors not identified in original processing while working paper or electronic cases and performing phone duties.
25% or less - You may be expected to travel for this position.
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/617323400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.