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    The duties of the Prosthetic Representative (Service Chief) are to administer, supervise, and perform work concerned with rendering prosthetic and sensory aids services to disabled patients. The work may include: planning, developing and directing a prosthetics and sensory aids program at local, Veterans Integrated Service Network (VISN), or national levels.

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    Duties include:

    • Develop local organizational policies and procedures consistent with national policies and procedures.
    • Develop statement of work for service contracts.
    • Establish long term and short term program goals.
    • Chairperson in local facility committees, workgroups, and teams.
    • Assess and provide technical guidance concerning equipment and benefits to beneficiaries and other health care workers.
    • Adjust workload and develops performance measures.
    • Implement new, local, and national guidelines.
    • Develop tools that allow monitoring of a quality assurance program.
    • Analyze, review and evaluate the results of various monitors and databases.
    • Confer with contractors and other health care workers.
    • Inform Veterans and family on different appliance and services available.
    • Plan, develop, and prepare budget estimates.
    • Analyze costs to develop cost containment initiatives.
    • Coordinate special programs which include clothing allowance, Home Oxygen, Automobile Adaptive Equipment, Home Improvement Structural Alterations (HISA).
    • Determine eligibility.
    • Review medical and administrative files of Veterans.
    • Interview Veterans and inspect prosthetic equipment/appliances.
    • Authorize benefit payment and reimbursement for local and reginal programs such as Clothing Allowance and Automobile Adaptive Equipment.
    • Conduct home and vendor visits to determine contractor compliance with Statement of Work and evaluations for recommendations regarding home modifications.
    • Manage, maintain, and control inventory.
    • Serve as a technical advisor and subject matter expert.
    • Counsel employees and initiate disciplinary action.
    • Mange time and leave programs.
    • Interview and select candidates as well as participate as a selecting official for various departments to acquire Section or Service Chiefs.
    • Implement new directives, programs and policies.
    • Develop proposals, business plans, and action plans.
    • Resolve conflicts impacting program supported issues.
    • Assist in drafting/recommending national policies or directives.
    Work Schedule: Monday-Friday (8:00 am to 4:30pm)
    Financial Disclosure Report: Not required
    Virtual: This is not a virtual position.
    Relocation/Recruitment Incentives: Authorized highly qualified candidates.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/613346500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.