This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/604242000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
06/11/2021 to 06/24/2021
$48,378 - $84,732 per year
GS 8 - 9
2 vacancies in the following location:
Yes—as determined by the agency policy.
25% or less - You may be expected to travel for this position.
No
Permanent - NTE 1 YR, MAY BE EXTENDED TO 5 YEARS, MAY BE MADE PERMANENT WITHOUT FURTHER COMPETITION
Full-time
Competitive
9
No
No
21-11129093M-HQN-0318-8/9
604242000
Current federal employees of this agency.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees
WHAT IS THE ENTERPRISE DIGITALIZATION & CASE MANAGEMENT OFFICE (ED&CMO) DIVISION? Enterprise Digitalization and Case Management Office (ED&CMO) is an integral part of the IRS with the unique mission to enhance the taxpayer and employee experience by improving business processes and modernizing systems through two critical initiatives: Digitalization and Enterprise Case Management. ED&CMO addresses IRS's need to modernize and consolidate many aging legacy systems. It empowers taxpayers and IRS employees to rapidly resolve issues in a simplified digital environment by drawing on leading industry practices to identify what combination of business processes and technology work best for IRS customers and employees.
The following are the duties of this position at the full working level. If you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
-Receives telephone calls and visitors for the manager, determines which calls can be answered personally, and which can be directed elsewhere. Obtains needed background information before referring calls to the manager.
-Receives and reviews all incoming mail and correspondence for the manager, referring items of special importance to the manager.
-Maintains the manager's appointment schedule, making final commitments, and advises the manager of appointments and commitments that might affect future decisions.
-Reviews correspondence and action documents prepared for the signature of the manager for grammar, format, clarity of information and conformance with the manager's viewpoint.
-Serves as liaison between the manager and key subordinate staff members and other key officials. Briefs staff on the manager's views on current issues, programs, and activities.
STANDARD POSITION DESCRIPTIONS (SPD):
PD94494 and PD94495
Visit the IRS SPD Library to access the position descriptions.
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a Non-Bargainingunit position.
- Tour of Duty: Monday - Friday 8:00am - 4:30pm
- Alternative work schedule, staggered work hours or telework may be available.
- If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 150-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
- Relocation expenses: No
- Obtain and use a Government-issued charge card for business-related travel.
***This position may be extended, may be extended up to 5 years or may be made permanent
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE: GS-8
To be eligible for this position at this grade level, you must meet the requirements below.
One year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-07) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include screening and answering telephone calls; Arranging conferences when required to record and transcribe minutes; Reviewing correspondence, reports and other documents for proper format, grammar, punctuation, and mathematical correctness and writing simple or complex non-technical correspondence; Briefing on important and office related facts, issues, and reports; Providing administrative support services such as preparing personnel actions, reconciling bank/credit account statements and credit card reports and ordering and maintaining supplies; Retrieving, gathering, and generating data, as well as using various word processing, spreadsheet, slides, and statistical data computer software applications.
TIME-IN-GRADE REQUIREMENTS: GS-8
Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
SPECIALIZED EXPERIENCE: GS-9
To be eligible for this position at this grade level, you must meet the requirements below.
One year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-08) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of specialized experience include obtaining needed background information before referring calls and visitors and referring items of special importance; Arranging meetings and conferences and assembling material for agenda items; Reviewing action documents for grammar, format, clarity of information, and conformance with the manager's viewpoint; Serving as liaison by briefing on views on current issues, programs, and activities; Conducting periodic training sessions; Performing administrative support assignments such as, collecting data for the annual budget estimates, setting up controls to monitor expenses and recommending adjustments, preparing reports and requests for procurement of supplies and equipment; and completing personnel action requests.
TIME-IN-GRADE REQUIREMENTS: GS-9
Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
Applicants must be a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test.
For more information on qualifications please refer to OPM's Qualifications Standards.
EDUCATION DOCUMENTATION
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time, but you must provide an SF-50 documenting you held this job series. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
2 Positions are located in Enterprise Digitalization & Case Management Office.
Enterprise Digitalization & Case Management Office (ED&CMO) supports efforts to modernize and consolidate IRS' case management processes migrating them from current legacy case managements systems onto an industry leading platform.
This position serves as Secretary to Co-Director, Enterprise Digitalization & Case Management Office to support strategic digital initiatives, organizational improvement, stakeholder engagement; and efforts to implement incremental and transformative solutions to deliver a consolidated enterprise wide case management system.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
The following documents are required and must be provided with your application:
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date 06/24/2021 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11129093
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/604242000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world's biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged & supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.
The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.