This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/601465900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
WHAT IS THE APPEALS DIVISION? Independent by statute, staffed by highly trained professionals who provide mediation for any taxpayer compliance actions. Appeals is the last opportunity for the IRS and a taxpayer to resolve disputes prior to litigation, and ensures that all taxpayers can receive impartial review of their case.
See Other Information for Locations.
05/14/2021 to 05/27/2021
$92,143 - $146,120 per year
GS 13
64 vacancies in the following locations:
Yes—as determined by the agency policy.
Occasional travel - 1-5 Nights Per Month
No
Permanent
Full-time
Competitive
13
No
No
21CIN-APB0459-0930-13
601465900
Current federal employees of this agency.
Certain current or former term or temporary federal employees of a land or base management agency.
IRS Career/Career Conditional Employees. Open to Office of Chief Counsel employees on career/career-conditional appointments or with personal competitive status.
WHAT DOES A SETTLEMENT OFFICER DO? As a Settlement Officer you are responsible for the administration and resolution of issues which were not previously resolvable within the Service. In this role, you provide the opportunity for the taxpayer and the Service to settle tax disputes without litigation, and encourage taxpayer cooperation and voluntary compliance. In those instances where the dispute is not resolvable, the Settlement Officer clarifies the issues and provides Counsel and/or the Department of Justice with a refinement of the contested legal questions and facts. The Settlement Officer has a tremendous amount of responsibility and serves in an essential role within the Service.
As a Settlement Officer you will:
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Land Management Eligibles must provide all required documentation to verify eligibility, prior performance, and qualifications for the target position. You can find information on the Land Management Workforce Flexibility Act and eligibility HERE. Land Management Eligibles must compete under competitive merit promotion procedures and meet all applicable requirements as such (time-in-grade restrictions do not apply).
You must meet the following requirements by the closing date of this announcement.
BASIC REQUIREMENTS:
GS-13 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: demonstrates knowledge of Appeals policies, procedures and practices relevant to the Appeals collection work in order to work cases and resolve issues. Your experience must demonstrate knowledge of tax laws and administrative procedures relating to liens and levies to ensure full taxpayer compliance and counsel taxpayers on alternatives; experience using various collection procedures such as Offer in Compromise and installment agreement to advise and discuss collection alternatives with taxpayers. Your experience must also demonstrate knowledge of Internal Revenue Code, IRM, court decisions, and other tax publications related to assigned areas in order to research cases, apply relevant tax law to issues that are unclear or where a clear precedent is lacking, and determine the appropriate resolution based upon relevant factors including reasonableness, adjudication trends and settlement practices for collection issues; Experience applying knowledge of standard accounting and financial analysis techniques to analyze financial information (e.g., analyzing taxpayer transcripts, case files, financial books and records and other information to determine collectability for case resolution). Experience applying knowledge of Compliance/Collection investigative procedures, subject matters, organizational structure, and office policies and practices that pertain to the most complex Appeals collection issues. Experience applying in-depth knowledge of available on-line systems, research materials and technology to research taxpayer information and resolve taxpayer inquires. In addition, your experience must demonstrate skill in communications and interpersonal relationships to work effectively and professional with taxpayers and their representatives in resolving collection issues. Examples include: conducting conferences for the settlement/resolution of tax cases which have the most complex technical collection issues.
- The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-12 level for 52 weeks (time-in-grade requirement).
OTHER INFORMATION CONTINUED:
Four (4) vacancies to be filled in Area 2 Team 1 at 401 Peachtree St, Atlanta, GA (GA0087) or 10715 David Taylor Dr, Charlotte, NC (NC2598) or 4905 Koger Blvd, Greensboro, NC (NC2668) or 100 W Capitol, Jackson, MS (MS0083).
One (1) vacancies to be filled in Area 2 Team 4 at New Orleans, LA (LA0034).
Two (2) vacancies to be filled in Area 4 Team 2 at 24000 Avila Rd, Laguna Niguel, CA (CA0521).
One (1) vacancies to be filled in Area 4, Team will be determined at time of selection at 701 B Street, San Diego, CA (CA6109).
One (1) vacancies to be filled in Area 4 Team 7 at 915 Second Ave, Seattle, WA (WA0101).
One (1) vacancies to be filled in Area 4 Team will be determined at time of selection at 290 N. D Street, San Bernardino, CA (CA8050).
One (1) vacancies to be filled in Area 4 Team 1 at 100 First St, San Francisco, CA (CA8207).
One (1) vacancies to be filled in Area 4 Team will be determined at time of selection at 4041 N Central Ave, Phoenix, AZ (AZ7748).
One (1) vacancies to be filled in Area 4 Team 7 at 1220 SW 3rd Ave, Portland, OR (OR0043).
One (1) vacancies to be filled in Area 4 Team 1 at 55 South Market St, San Jose, CA (CA6116).
Two (2) vacancies to be filled in Area 4 Team 3 at 110 N City Parkway, Las Vegas, NV (NV7516).
Sixty Four (64) positions will be filled in the Independent Office of Appeals, Collections Appeals:
Six (6) vacancies to be filled in Area 1, Team will be determined at time of selection at 1600 Stewart Ave, Westbury, NY (NY6412) or 290 Broadway, New York, NY (NY0350) or 10 Causeway, Boston, MA (MAMA0153).
Five (5) vacancies to be filled in Area 1, Team 2 or 3 at Newark Center, NEWARK, NJ (NJD002) or 333 East River Drive, Hartford, CT (CT3323).
Two (2) vacancies to be filled in Area 3, Team 5 at 400 North Eight St, Richmond, VA (VA0088).
One (1) vacancies to be filled in Area 3, Team will be determined at time of selection at 2415 W. Cornerstone Ct, Peoria, IL (IL2551).
Two (2) vacancies to be filled in Area 3, Team will be determined at time of selection at 200 W, Adams, Chicago, IL (IL2177).
One (1) vacancy to be filled in Area 3, Team 2 at 8701 S Gessner, Houston, TX (TX0297).
One (1) vacancy to be filled in Area 3, Team 2 at 300 E. Eighth Street, Austin, TX (TX0227).
Two (2) vacancies to be filled in Area 3, Team 3 at One Michiana Square, South Bend, IN (IN1641) or 575 N Pennsylvania, Indianapolis, IN (IN0133).
One (1) vacancies to be filled in Area 3 Team 6 at 2345 Grand, Kansas City, MO (MO1840).
Two (2) vacancies to be filled in Area 3 Team 6 at 1222 Spruce, St Louis, MO (MO1840) or 1616 Capitol Ave, Omaha, NE (NE0051).
Two (2) vacancies to be filled in Area 3 Team 4 at 211 West Wisconsin Ave, Milwaukee, WI (WI1720) or 30 East Seventh St, St Paul, MN (MN1600).
One (1) vacancies to be filled in Area 3 Team 5 at 31 Hopkins Plaza, Baltimore, MD (MD0055).
Two (2) vacancies to be filled in Area 3 Team 3 at 600 Dr Martin L King Pl, Louisville, KY (KY0086).
Two (2) vacancies to be filled in Area 3 Team 4 at 985 Michigan Ave, Detroit, MI (MI0800).
Three (3) vacancies to be filled in Area 3 Team 1 at 4050 Alpha Rd, Farmers branch, TX (TX0302) or 600 17th St, Denver, CO (CO1656).
Two (2) vacancies to be filled in Area 3 Team 4 at 3251 N Evergreen Dr NE, Grand Rapids, MI (MI2210).
Two (2) vacancies to be filled in Area 3 Team 3 at 200 N High St, Columbus, OH (OH0208).
Twelve (12) vacancies to be filled in Area 2, Team will be determined at time of selection at 400 West Bay Street, Jacksonville, FL (FL0067) or 2203 N Lois Ave, Tampa, FL (FL2971) or 51 SW First Ave, Miami, FL (FL2533) or 1000 South Pine Island Road, Plantation, L (FL2533).
POSITION DESCRIPTIONS: 97910
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
CONDITIONS OF EMPLOYMENT:
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal.
IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Dwayne Brock at dwayne.e.brock@irs.gov if you require this for any part of the application and hiring process.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/601465900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.