This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/598164800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Summary:
WHAT IS THE SMALL BUSINESS/ SELF EMPLOYED DIVISION: The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers.
See Other Information for Locations
04/12/2021 to 09/27/2021
$35,265 - $62,337 per year
GS 05 - 06
128 vacancies in the following locations:
Yes—as determined by the agency policy.
Not required
No
Permanent
Full-time
Competitive
06
No
No
21PHI-SBB0446-0303-5/6
598164800
What does a Shared Administrative Associate (OA) do? Provides administrative, clerical and case processing support to managers and technical employees functionally and cross-functionally throughout assigned organizations, as needed. The duties involve planning, organizing and carrying out varied administrative and clerical activities required by business operating divisions. Will be a shared resource for multiple business operating divisions located in a post-of-duty, within a commuting area and/or geographic area.
As a Shared Administrative Associate (OA) you will:
PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to meeting experience or education requirements, applicants must be able to demonstrate the ability to type 40 words per minute. Applicants may be asked to participate in a typing/performance test, provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or self certifying their proficiency (which may be verified at a later step in the process). Performance test results and certificates of proficiency are acceptable for 3 years
You must meet the following requirements by the closing date of this announcement.
GS-5 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 in the Federal service. Specialized experience for this position includes: Experience providing clerical and admin support to managers and staff. Experience operating a variety of software systems (e.g., Integrated Data Retrieval System (IDRS), Exam Return Control System (ERCS), Report Generating Software (RGS), Integrated Collection System (ICS), Entity Case Management Information (Entity), Data Model View (DMV), Case Based Reasoning (CBR), etc.) to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring taxpayer complaints and inquiries. Experience with using agency regulations, manuals, and directives pertaining to clerical and administrative policies and practices to perform administrative and case processing support functions. Experience applying grammar, spelling and punctuation to prepare reports and correspondence. OR
You may substitute education for specialized experience as follows: a Bachelor’s degree or four (4) years of education above high school in any field of study from an accredited college or university. OR
GS-6 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 in the Federal service. Specialized experience for this position includes: Experience with the organizational structure of the IRS business unit operations. Experience providing clerical and admin support to multiple managers and groups. Experience operating a variety of software systems (e.g., Integrated Data Retrieval System (IDRS), Exam Return Control System (ERCS), Report Generating Software (RGS), Integrated Collection System (ICS), Entity Case Management Information (Entity), Data Model View (DMV), Case Based Reasoning (CBR), etc.) to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring taxpayer complaints and inquiries. Experience with using agency regulations, manuals, and directives pertaining to clerical and administrative policies and practices to perform administrative and case processing support functions. Experience applying grammar, spelling and punctuation to prepare reports and correspondence.
For Grades 5 through 6 :You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part- time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).
**PODS Continued from Other Information**
1 position at 1180 Vets Mem Hwy, Hauppauge, NY (NY7117); 1 position at 5123 Research Dr NW, Huntsville, AL (AL2393); 1 position at 6450 Rockside Woods Blvd S, Suite 300, Independence, OH (OH2320); 1 position at 575 N Pennsylvania, Indianapolis, IN (IN0133); 2 positions at 400 West Bay Street, Jacksonville, FL (FL0067); 2 positions at 110 N City Parkway, Las Vegas, NV (NV7516); 1 position at 2850 NE Independence Ave, Lee's Summit, MO (MO2008); 2 positions at 501 W Ocean Blvd, Long Beach, CA (CA0273); 2 positions at 300 North Los Angeles St, Los Angeles, CA (CA0150); 1 position at 850 Trafalgar Court, Maitland, FL (FL2257); 1 position at 4749 Lincoln Mall Dr, Matteson, IL (IL2563); 1 position at 5218 Atlantic Avenue, Mays Landing, NJ (NJ6998); 3 positions at 51 SW First Avenue, Miami, FL (FL0061); 1 Position at 211 West Wisconsin Avenue, Milwaukee, WI (WI1720); 1 position at 1555 Poydras Street, New Orleans, LA (LA1336); 3 positions at 290 Bwy - Foley Square, New York, NY (NY0350); 1 position at 1352 Marrows Road, Newark, DE (DE0052); 4 positions at 1301 Clay Street, Oakland, CA (CA0281); 1 position at 2365 Lincoln Avenue, Ogden, UT (UT1486); 1 position at 55 North Robinson, Oklahoma City, OK (OK1356); 1 position at 4041 N Central Ave, Phoenix, AZ (AZ7748); 3 positions at 7850 S. W. 6th Court, Plantation, FL (FL2347); 1 position at 1220 SW 3rd Ave, Portland, OR (OR0043); 2 positions at 380 Westminster St, Providence, RI (RI7097); 1 position at 7751 Brier Creek Parkway, Ste 102, Raleigh, NC (NC1151); 1 position at 210 1st Street, Sw, Roanoke, VA (VA0535); 1 position at 255 East Ave, Rochester, NY (NY7064); 1 position at 4330 Watt Ave, Sacramento, CA (CA6139); 1 position at 928 East Blanco Road, Suite 265, Suite 121, Salinas, CA (CA7720); 2 positions at 178 South Rio Grande St, Salt Lake City, UT (UT1522); 2 positions at 8122 Datapoint Dr, San Antonio, TX (TX2982); 1 position at 290 N. D Street, San Bernardino, CA (CA8050); 2 positions at 333 W Broadway, San Diego, CA (CA0316); 1 position at 450 Golden Gate Ave, San Francisco, CA (CA0154); 1 position at 55 South Market Street, San Jose, CA (CA6116); 1 position at 1900 O'Farrell St, San Mateo, CA (CA8280); 2 positions at 801 Civic Center Drive, W., Santa Ana, CA (CA7395); 1 position at 26415 Carl Boyer Dr, Santa Clarita, CA (CA7159); 1 position at 777 Sonoma Ave, Santa Rosa, CA (CA0221); 1 position at 5971 Cattleridge Blvd, Sarasota, FL (FL3100); 1 position at 5100 River Rd, Schiller Park, IL (IL2558); 1 position at 915 Second Avenue, Seattle, WA (WA0101); 1 position at 1222 Spruce, St. Louis, MO (MO0106); 1 position at 3848 West Columbus Drive, Tampa, FL (FL2402); 2 positions at 7980 Quantum Drive, Vienna, VA (VA0008); 1 position at 77 K Street NE, Washington, DC (DC0198); 1 position at 10225 Westmoor Drive, Bldg 6, Westminster, CO (CO1989); 1 position at 7 N. Wilkes-Barre Blvd., Wilkes Barre, PA (PA0627); 1 position at 120 Front Street, Worcester, MA (MA5785)
128 Positions are located in SBSE. To be filled as follows:
1 position at 949 E 36 Ave, Anchorage, AK (AK3237); 1 position at 310 Lowell Street, Andover, MA (MA0137); 1 position at 1750 Forest Dr, Suite 110, Annapolis, MD (MD1137); 1 position at 401 W Peachtree St, Atlanta, GA (GA0087); 2 positions at 2888 Woodcock Blvd, Atlanta, GA (GA2004);1 position at 68 Sewall St, Augusta, ME (ME0068); 2 positions at 12309 N Mopac Expwy, Austin, TX (TX2835); 2 positions at 31 Hopkins Plaza, Baltimore, MD (MD0055); 1 position at 55 North Robinson, Oklahoma City, OK (OK1356); 1 position at 2600 Citiplace, Suite 375, Baton Rouge, LA (LA1420); 3 positions at 999 Stewart Ave, Bethpage, NY (NY7501); 1 position at 550 West Fort St, Boise, ID (ID0025); 2 positions at 15 New Sudbury Street, Boston, MA (MA0131); 1 position at 1200 Waters Place, Bronx, NY (NY7304); 4 positions at 2 Metrotech Center, 100 Myrtle Avenue, Brooklyn, NY (NY7288); 1 position at 130 South Elmwood Avenue, Suite 100, Buffalo, NY (NY7340); 1 position at 128 Lakeside Ave, Burlington, VT (VT8139); 1 position at 751 Daily Drive, Camarillo, CA (CAD003); 1 position at 12900 North Meridian Street, Hamilton Crossing Four, Carmel, IN (IN1765); 1 position at 150 Court St, Charleston, WV (WV0167); 3 positions at 10715 David Taylor Drive, Charlotte, NC (NC2598); 1 position at 1122 Town and Country Commons, Chesterfield, MO (MO1833); 1 position at 230 S. Dearborn Street, Chicago, IL (IL0236); 1 position at 1835 Assembly Street, Columbia, SC (SC0068); 2 positions at 200 N High St, Columbus, OH (OH0208); 2 positions at 1100 Commerce Street, Dallas, TX (TX0284); 1 position at 101 West 2nd Street, Northwest Bank Bldg., Davenport, IA (IA1465); 2 Positions at 5255 Snapfinger Park Dr. Decatur, GA (GA2493); 5 positions at 1999 Broadway, Denver, CO (CO1811); 1 position at 210 Walnut Street, Des Moines, IA (IA0112); 1 position at 2001 Butterfield Road, Downers Grove, IL (IL2337); 1 position at 4830 Business Center Dr., Suite 250, Fairfield, CA (CA8182); 1 position at Fountains Business Center, 380 Office Court, Fairview Heights, IL (IL2528); 1 position at 657 2nd Ave N, Fargo, ND (ND0046); 1 position at 4050 Alpha Rd, Farmers Branch, TX (TX0302); 1 position at 917 N. Saginaw St, Flint, MI (MI3022); 1 position at 1320 Central Park Blvd, Suite 400, Fredericksburg, VA (VA0746); 1 position at 4 Paragon Way, Ste #2, Freehold, NJ (NJ4611); 2 positions at 225 W Broadway, Glendale, CA (CA6218); 1 position at 3251 N Evergreen Dr NE, Grand Rapids, MI (MI2210); 1 position at 440 Security Blvd., Green Bay, WI (WI1738);
**PODS Continued under Education Requirements**
POSITION DESCRIPTIONS: 98654 - GS-05; 98636 - GS-06
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
CONDITIONS OF EMPLOYMENT:
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal.
IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
EDUCATION DOCUMENTATION
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time.
An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
This is an open continuous roster announcement which allows applicants to apply up to the closing date listed in the announcement. The roster open period is 4/9/2021 through 9/27/2021. The roster will be used to fill vacancies throughout the next 5 months and selections may be made through 02/27/2022. One or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm EST at the close of the following cutoff date to be considered: 4/22/21. ***** This announcement will be updated as additional cut off days are established and will be indicated with any additional dates*****
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us at sbseintapps@irs.gov if you require this for any part of the application and hiring process.
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/598164800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.
IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career