This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/554769700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
This position is located in the Department of Health And Human Services, Office of the Chief Information Officer, headquartered in Washington, District of Columbia.
Additional selections may be made across the Department of Health and Human Services through this vacancy announcement
01/15/2020 to 01/20/2020
$121,316 - $157,709 per year
GS 14
Yes—as determined by the agency policy.
Occasional travel - Domestic travel - 25%
No
Permanent
Full-Time
Competitive
14
Yes
No
HHS-OCIO-MP-20-10679136
554769700
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Family members of a federal employee or uniformed service member who is or was, working overseas.
Current or former competitive service federal employees.
Certain current or former term or temporary federal employees of a land or base management agency.
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Federal career or career conditional employees in the competitive service; displaced Federal employees with CTAP or ICTAP eligibility; Military Spouses; individuals eligible for VEOA appointment; 30% disabled veterans; foreign service employees; national service (Peace Corps/VISTA); certain former overseas employees; former employees with reinstatement eligibility; and individuals with disabilities.
Provides leadership, management and direction to a staff of highly technical and administrative personnel involved in IT customer support.
Plans, directs, organizes, coordinates and supervises implementation and project teams researching and developing major modifications of IT assets.
Provides authoritative input on planning for the installation and implementation of new systems, upgrading IT operations, and defining post-implementation support requirements.
Acquires and manages the necessary resources, including leadership support, financial resources, and key personnel, to support IT customer support development and planning efforts.
AND
Have at least one year of specialized experience, equivalent to the GS-13 grade level in the Federal service providing leadership, management and direction to an Information Technology (IT) customer support staff; overseeing the acquisition and organization of information technology assets; managing IT customer support program to include providing oversight of multiple IT projects and integrating dependent schedules and deliverables; and interacting with enterprise -wide IT customer support internal and external stakeholders.
Documenting experience: In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
Selections may be made for vacancies across the entire Department of Health and Human Services (HHS). By applying, you agree to allow your application and other personal information to be shared with one or more HHS hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.
Travel, transportation, and relocation expenses may be paid: No
Bargaining Unit Position: No
Drug Screening Required: No
Recruitment incentives may be authorized: No
Student loan repayment incentive may be authorized.
Annual leave for non-federal service may be authorized.
Advanced pay for new hires (ATM) may be authorized
Special Hiring Authorities for Veterans - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/
Special Hiring Authorities for Military Spouses - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/
People With Disabilities (Schedule A) - https://help.usajobs.gov/index.php/Individuals_with_Disabilities
Career Transition Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp
Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.
If you are unable to apply online, please go to https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information for more information on our alternate application method.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.
For Noncompetitive Applicants: All qualified candidates will be referred to the hiring agency.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
*To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
*Click the Submit My Answers button to submit your application package.
*It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account at https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account at https://my.usajobs.gov/Account/Login and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
The complete Application Package must be submitted by 11:59 PM (EST) on 01/20/2020.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/554769700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Become a part of the Department that touches the lives of every American! At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere. It is the principal agency for protecting the health of citizens. Join HHS and help to make our world healthier, safer, and better for all Americans.
The Office of the Chief Information Officer (OCIO) office supports the HHS mission by leading the development and implementation of information technology infrastructure across the agency.
This vacancy is also being announced concurrently with vacancy announcement HHS-OCIO-DE-20-10684711 under delegated examining procedures. Please review this announcement to see if you are eligible for consideration under competitive procedures. NOTE: Applicants must apply separately for each announcement in order to be considered.