This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/519070500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Advanced Medical Support Assistants work collaboratively under an interdisciplinary coordinated care delivery model (i.e, with a patient aligned care team or within another specialist care setting where the patient aligned care team model is used). The Advanced MSA coordinates with the patient care team to review clinic utilization by using various reports to ensure that the clinic set-up is closely monitored t o effectively support the needs of the clinic and to make any necessary adjustments.
Learn more about this agency12/10/2018 to 12/24/2018
$37,223 - $48,385 per year
GS 6
1 vacancy in the following location:
No
Not required
No
Permanent
Full-Time
Excepted
6
No
No
CAZV-10376484-19H517-AB
519070500
The Advanced MSA develops and maintains effective and efficient communication with the patient, interdisciplinary team, VA Medical Centers, and other agencies. For example, the Advanced MSA assists with communications during the inpatient to outpatient discharge; communicates with non-VA medical facilities; facilitates/processes secure messaging with the patient and with the team; notify patients of normal lab results; and develops and manages a tracking system for follow-up care such as consults, tests, etc.
Other assignments at this level may include, but may not be limited to: participating in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines; adjusting the flow and sequencing of the work to meet team and patient needs; working with the team to reinforce the plan of care and self-help solutions; entering appropriate information into the electronic record; monitoring pre-appointment requirements to ensure readiness for patients' visits and procedures (such as X-rays, lab work, etc.); managing an electronic wait list to verify and validate accuracy and resolve issues; providing input during team meetings to assist in resolving problems having to do with operational issues or procedures; performing administrative follow-up actions; sharing information and collaborating with the medical team in order to ensure continuity of care; evaluating patient information and clinic schedule lists to determine whether patient is vested; and educating providers about shared patients (those patients who receive their care at multiple VA facilities or those otherwise receiving care in the community). Generates and monitors various reports for Ancillary Services utilizing both VISTA and VSSC.
MSA will be required to provide coverage in other administrative areas of the service as required/necessary.
Work Schedule: Monday thru Friday 8:00am-4:30pm. Hours may be extended or rotated based on the needs of our Veterans and the Medical Center.
Financial Discloser Report: Not required
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
This job opportunity announcement may be used to fill additional vacancies.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will determine grade and HR will determine step in accordance with policy.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/24/2018 to receive consideration.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/519070500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?