This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/516504800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The incumbent serve as a Telehealth Clinical Technician and is responsible for providing telehealth care to veteran patients. He/she will provide clinical care under the direction of a provider. This care will include all Clinical Video Telehealth (CVT) and Store & Forward programs to include, Teleaudiology, Teleretinal imaging and Teledermatology. He/she travels to the main medical center and CBOC's at the direction of the Facility Telehealth Coordinator (FTC)as required.
Learn more about this agency11/08/2018 to 11/09/2018
$33,394 - $48,385 per year
GS 5 - 6
1 vacancy in the following location:
No
Occasional travel - You may be expected to travel for this position. You may be required to travel to the Pineville facility as well as to the CBOC's.
No
Permanent
Full-Time
Excepted
6
No
Yes
CAYJ-10345834-19-TG
516504800
Assignments associated with this position include, but are not limited to:
- preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment;
- serving as a telepresenter per scope of practice, during clinical video telehealth (CVT) and VVC encounters including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter;
- serving as an imager and data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines;
- taking measures to ensure patient care is delivered safely by following appropriate procedures for the cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures;
- completing standardized clinical questionnaires and templates within scope of training and applicable guidelines;
- ensuring that patient privacy is protected by complying with all information security and patient privacy regulations;
- receiving and scheduling requests for simple and complex intra-facility, and inter-facility telehealth appointments using an electronic resource-based scheduling system;
- screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care;
- monitoring and maintaining schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations;
- providing patient education via approved materials;
- supporting the Veteran in completing patient satisfaction surveys;
- completing other duties as assigned.
Work Schedule: Monday-Friday 8:00 am to 4:30 pm
Financial Disclosure Report: Not required.
Telework: Not available
Virtual: This is not a virtual position.
Position Description/PD#: Health Technician (Telehealth)/00000
Relocation/Recruitment Incentives: Not Authorized
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
This job opportunity announcement may be used to fill additional vacancies.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will determine grade and HR will determine step in accordance with policy.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/26/2018 to receive consideration.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/516504800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
The Alexandria VA Health Care System is seeking a Health Technician to provide service to the Telehealth Section under the Chief of Staff Service. The Alexandria VA Health Care System, Alexandria, Louisiana is a Joint Commission accredited, complexity level 3 facility serving Veterans within 23 of Louisiana's 64 parishes. The Alexandria VAHCS is located in Pineville, Louisiana with community based outpatient clinics (CBOCs) in Jennings, Lake Charles, Lafayette, Fort Polk, and Natchitoches, Louisiana.