This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/516128800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
This position is located at Q80 Community Recreation Center located at Naval Station Norfolk.
Learn more about this agency11/06/2018 to 01/06/2019
$9.35 - $9.35 per hour
NF 2
No
Not required
No
Permanent
Intermittent
Competitive
03
No
No
VA-19-16682
516128800
The purpose of this position is to provide a variety of duties in support of the recreation and/or internet facilities. Assists the Recreation Specialist in the administration of programs and services of the assigned recreation, internet, and/or single sailor facility or program, to ensure it functions in a smooth, safe and effective manner. The recreation facility may include the following: general or single sailor recreation area(s), movie room or theater, TV area, music room, video games and/or internet, billiards, ping pong tables, vending areas and/or food and beverage, Liberty/Single Sailor program, and fitness area. This position may be assigned all or some of the following duties as assigned: Greets patrons, answering questions by phone or in person, issuing games and equipment, preparing reports, collecting fees, and maintaining operations in, accordance with rules/regulations of the recreation facility. Operates cash register, makes change and prepares the Daily Activity Report (DAR), turning in all money at the end of shift. Registers and processes new computer center users on basic procedures and system operation to new customers. Diagnoses and logs minor common system hardware, software and user problems. Recommends or performs minor remedial actions to correct problems based on direction from contractor and a basic knowledge of system operations. Refers major or complex hardware problems to contractor for diagnosis and correction. Circulates among patrons to assure service is satisfactory to promote good patron relationships and to enhance the image of the facility. Provides information and general instructions concerning use of equipment and facility. Receives and resolves customer complaints, reporting any problem areas/issues beyond normal operating procedures to the supervisor. Informs patrons of the nightly movies, television specials, upcoming Liberty programs and events, and other entertainment scheduled in the recreation facility. Shows and monitors movies as scheduled or as requested during open time frames. Assists with program promotions, scheduling, set-up/breakdown and implementation of special events, trips and tours. Visits barracks, ships, workspaces and other populated areas to promote current events and activities. Assists with local and distant day and overnight trips, completing required follow-up evaluation upon return. Maintains basic security of the recreation facility, including enforcing tobacco and alcohol restrictions. Checks facility for security, via facility walk-throughs and monitoring security camera system. Reports fire or fire hazards to proper authorities. Maintains key control of all recreation facility keys. Performs general housekeeping duties as necessary to ensure interior spaces are in a clean, neat and orderly state at all times. May make minor repairs to facilities and equipment. Reports any maintenance problems, material deficiencies and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor. Performs other related duties as assigned. May be assigned to other facilities/program areas as needed to cover peak times, assist with special events, or cover staff shortages.
Must be a minimum of 18 year of age, with one year general work experience. Must be a mature individual with documented leadership abilities, who can exercise control over a large group of people to ensure good order and discipline as necessary. Must be skilled in customer service techniques, tact and good judgment. Must possess basic math skills to perform inventory accountability, compute charges and make change accurately. General knowledge and skill in the use of basic hand tools, minor maintenance, and lighting/electric and sound system up to preferred. Basic computer skills (word processing and spreadsheet) use of basic grammar to prepare and proof documents. Must have the ability to understand and carry out basic verbal and written instructions.
SUPERVISORY CONTROLS
Reports directly to the assigned manager, who defines objectives, general priorities and time constraints and instructional guidance on non-routine matters. Continuing duties and responsibilities are carried out according to the established guidelines, but is expected to work independently to perform assignments and use independent judgment to plan work and meet deadlines. Work assignments are subject to change with little notice, and the incumbent must balance requirements and priorities and keep interested parties advised on changes and progress. The supervisor is available to provide technical guidance in the event unusual or difficult situations arise. Work is reviewed in terms of accuracy, adequacy, and conformance to established procedures.
GUIDELINES
Guidelines include, but are not limited to the BUPERSINST 1710.11C, OPNAV 5100.25, local policies, Standard Operation Procedures (SOP’s) and instructions. All established programs and policies are based on generally accepted procedures and are sufficiently detailed to enable the incumbent to carry out duties without further instruction.
COMPLEXITY/SCOPE AND EFFECT
Work involves ensuring operational efficiency in the assigned facility during the incumbent’s assigned shift, requiring the completion of multiple tasks simultaneously and is subject to shifting priorities. Work is typically recurring in nature and completed independently. This includes inspecting the facility continually to ensure cleanliness of facility, customer satisfaction and appropriate utilization.
PERSONAL CONTACTS/PURPOSE
Contacts include all facets of Fleet & Family Readiness Program managers and staff, program providers from local an national sources, patrons and support agencies on base. Contacts are the purpose of exchanging information and planning the most efficient and successful logistics for MWR sponsored or affiliated special events. Other contacts may be to obtain supplies and services.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Work is primarily performed indoors and outdoors in a variety of settings and involves considerable standing, bending, stooping, reaching, and climbing. The incumbent must have the ability to perform moderate, physical activity, and lifting of objects weighing up to 45 lbs. without assistance. Indoor settings are well lighted and properly ventilated with adequate heat and air-conditioning. Outdoor work is subject to a variety of weather conditions. Personal Protective Equipment (PPE) is issued and used as needed, and if issued, must be worn appropriately.
SPECIAL REQUIRMENTS
Successful completion of a National Agency Check or equivalent background check (s) upon selection and periodically thereafter is a condition of employment. This position is subject to an irregular tour of duty, which includes, days, nights, and weekends and holidays. Must possess and maintain a current state driver’s license as travel is required in the performance of duties.
We utilize E-Verify to confirm selectee’s eligibility to work in the United States.
Salary is dependent on experience and/or education.
For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications@nhr-ma.com to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.
This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
USAJobs Resume
Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
If claiming Veteran’s Preference, a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, proof of service, SF-15, etc). is required.
If claiming Military Spouse Preference, a copy of sponsor's orders is required for NF-03 and below or equivalent.
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.
If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.
Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/516128800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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