This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/510305500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
Learn more about this agency09/10/2018 to 09/21/2018
$37,223 - $59,557 per year
GS 06 - 08
20 vacancies in the following location:
No
Not required
No
Temporary - NTE 3 Years (CADRE) - Day and Swing Shift
Full-Time
Competitive
08
No
No
18CW1-WIB0939-0962-6-8-BR
510305500
WHAT DOES A CONTACT REPRESENTATIVE OJI DO? As an OJI CADRE, you will be part of a cadre that will be responsible for delivering formal classroom and/or on the job instruction/training to individuals from within your organization. In this role, you will use your technical expertise and years of experience to plan and/or conduct formal classroom training on basic or advanced areas of tax law, procedures, policies, techniques, or other specialized fields unique to your position/occupation. You have the extraordinary opportunity of sharing your expertise and knowledge with others, while at the same time serving in a role that is of tremendous benefit to the Service as a whole!
As a Contact Representative OJI Cadre you will:
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
-Employees must be currently located in W&I, Accounts Management, Operations 1 or 2 in Fresno, CA
-Employees must be a current Contact Representative, GS-0962-06 PD#95574, GS-0962-07 PD#95575, or GS-0962-08 PD#95576.
You must be in the current position and grade level, be able to demonstrate the level of knowledge necessary to carry out the responsibilities of this position, and have a current performance appraisal rating of fully successful or above.
AND
BILINGUAL POSITIONS ONLY: This is a bilingual position. Applicants will be required to demonstrate proficiency in SPANISH. You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions.
You must meet the following requirements by the closing date of this announcement.
BASIC QUALIFICATION REQUIREMENTS:
This is a collateral duty assignment with no promotion potential, change to your current permanent position description of record, or post of duty. Your experience must demonstrate your technical expertise to plan and conduct formal classroom training on basic or advanced areas of tax law, procedures, policies, techniques, or other specialized fields unique to your position/occupation. The cadre position covered by this announcement is identified below:
-Contact Representative in Wage and Investment (W&I) Fresno Accounts Management, GS-0962-06, GS-0962-07, GS-0962-08.
The experience may have been gained in the public sector, private sector or VolunteerService. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
20 Positions to be filled in W&I, Fresno Accounts Management located at 855 M Street, Fresno, CA.
This is a collateral duty assignment with no promotion potential, change to your current permanent position description of record, or post of duty.
POSITION DESCRIPTIONS: GS-6 95574, GS-7 95575, GS-08 95576
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
CONDITIONS OF EMPLOYMENT:
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13 and Article 30. Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, training, performance appraisals and awards relevant to the duties of this position (i.e., teaching expertise, subject matter experience, course writing experience, and recent instructor experience.). IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Qualified applicants may be interviewed and required to give a short teaching presentation to the interview panel. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If selected, an instructor will remain in the cadre (pool of instructors) for 3 years. After 3 years, an employee will need to reapply to remain in the cadre. New instructors will be required to attend CITC training, and will be certified during their initial instructional assignment. Applicants who are already CITC trained will not be required to take CITC again.
A complete application includes
1. A resume,
2. Vacancy question responses, and
3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal.
IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
EDUCATION DOCUMENTATION
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time.
An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Barbara.J.Reynolds@irs.gov if you require this for any part of the application and hiring process.
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/510305500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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