This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/504227000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
WHAT DOES A FRONTLINE MANAGER (FLM) DO? As a FLM first level supv, you will assign, direct, and review the work of subordinate employees. You will use your leadership skills and mgmt techniques for planning, scheduling, coordinating work operations, planning and carrying out the training and development and evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing admin, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments.
WHAT IS THE HUMAN CAPITAL OFFICE (HCO) DIVISION: The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled high performing workforce to support the IRS mission. HCO develops and implements technology-enabled systems to improve human capital planning and mgmt and to empower employees to achieve their potential.
One (1) position located in HCO/Leadership, Education & Delivery Services (LEADS) to be filled in any of the following locations: 3651 Slh 35, Austin, TX (TX2038), 1821 Directors Blvd, Austin, TX (TX1962), 5045 E Butler, Fresno, CA (CA4664), 1040 Waverly Ave, Holtsville, NY (NY0376), 5000 Ellin Rd, Lanham-Seabrook, MD (MD0278), 333 W Pershing Rd, Kansas City, MO (MO1937),4800 Buford Highway, Chamblee, GA (GA1016), 2385 Chamblee Tucker Rd, Chamblee, GA (GA0010), 401 W Peachtree St, Atlanta, GA (GA0087), 333 Scott St, Covington, KY (KY2032), 1160 W 1200 S, Ogden, UT (UT0036), 1100 Commerce St, Dallas, TX (TX0284), 1301 Clay St, Oakland, CA (CA0281), 2970 Market St, Philadelphia, PA (PA0809), 310 Lowell St, Andover, MA (MA0137), 400 North Eighth St, Richmond, VA (VA0088), 400 West Bay St, Jacksonville, FL (FL0067), 230 S Dearborn St, Chicago, IL (IL0236), 575 N Pennsylvania, Indianapolis, IN (IN0133), 985 Michigan Ave, Detroit, MI (MI0800), 1222 Spruce, St. Louis, MO (MO0106), 290 Bwy, Foley Square, New York, NY (NY0350), 1220 SW 3rd Ave, Portland, OR (OR0043), 7 Tabonuco St, Guaynabo, PR (PR3930), 127 International Dr, Franklin, TN (TN2709), 915 Second Ave, Seattle, WA (WA0101), and 250 Mural Dr, Kearneysville, WV (WV0191), 801 Civic Center Dr W, Santa Ana, CA (CA7395) and 5333 Getwell Rd, Memphis TN (TN0005)
07/06/2018 to 07/19/2018
$103,106 - $164,200 per year
IR 05
1 vacancy in the following locations:
Occasional travel - 1-5 nights per month
No
Permanent
Full-time - Full Time
05
Yes
18CS1-HCM0711-0201-05-AH
504227000
The offices within Leadership, Education and Delivery Services (LEADS) support various aspects of learning and education within the Service, including, but not limited to: classroom and virtual training delivery; leadership training and development; training policy; training contracts; knowledge management and learning management systems; training plans, approval and evaluation; and LEADS budget plan development.
As a FrontLine Manager you will:
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POSITION DESCRIPTIONS #98138
A PM/C SharePoint site is available for IRS Employees at : https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
CONDITIONS OF EMPLOYMENT:
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Applicants determined tentatively eligible/qualified by the system will be prompted to complete the Technical Competency Narrative Questions and to provide a brief description of your exceptional accomplishment(s) related to the position to be filled. Your application will be evaluated on the leadership and technical competencies of the position to be filled per the Service's Management Selection Program (MSP) 2.0 which covers Frontline, Department and Senior Manager positions. Technical competencies for this position are: (1) Customer Service, (2) Education and Development, (3) Organizational Awareness and (4) Performance Management
IRS employees must complete the Leadership Succession Review (LSR) Assessment. Step by step instructions, on the on-line self assessment and managerial assessment, are available at http://hco.web.irs.gov/apps/CAC/LSR2/mgr_check.asp. The results from this assessment are used in ranking applicants on the leadership competencies. You will need the results from this assessment to complete your CareerConnector on-line application. Your rating may be lowered, if your responses to the online questions are not supported.
Referral: You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for theCareer Transition Assistance Plan (CTAP), you must receive a score of HIGHLY QUALIFIED or better to be rated as well qualified to receive special selection priority.
To preview questions please click here.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION: If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal.
IRS employees: If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
Non-IRS employees are to submit documentation to support any performance related awards received within the past 3 years (i.e., a copy of award SF-50 or documentation that includes company/institution name, date, monetary amount (if any) and reason for award.
EMPLOYMENT DOCUMENTATION: For non-IRS employees submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The “position occupied” block on the SF-50 should show a “1” and your “tenure” block should show a “1” or “2”.)
EDUCATION DOCUMENTATION: If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. Non-IRS employees may substitute an SF-50 showing you held the series. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Sheryl Galanis at Sheryl.L.Galanis@irs.gov if you require this for any part of the application and hiring process.
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/504227000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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