This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/494013900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The Department of Veterans Affairs New Jersey Health Care System (VANJHCS) seeks to fill Advanced Medical Support Assistant (MSA) vacancies at the James J. Howard Community-Based Outpatient Clinic (CBOC) in Brick, NJ. The incumbent will serve as an Advanced Medical Support Assistant in Ambulatory Care Service in a Patient-Aligned Care Team (PACT) unit or as a Practice Manager for the Community-Based Outpatient Clinics (CBOCs).
Work Schedule: Monday-Friday, 8:00 AM - 4:30 PM (NOTE: this announcement may also be used to fill positions with varying tours of duty to include evening and possible weekend hours).
Financial Disclosure Report: Not required
03/15/2018 to 03/20/2018
$42,630 - $55,414 per year
GS 6
1 vacancy in the following location:
Not required
No
Permanent
Full-Time
No
CBDT-10164856-18-GJP
494013900
The incumbent serves as a member of a care management team of a Patient Aligned Care Team (PACT) within Primary Care, responsible for coordinating the care of a beneficiary panel in conjunction with multiple members (provider, registered nurse, mental health, clinical pharmacists, and licensed practical nurse) of the team. The Medical Support Assistant participates in the daily team meetings where the group reviews individual patient requirements and formulates a plan for delivering the optimal level of care in the appropriate setting. To this end, the incumbent supports the team by finding solutions within his/her scope of responsibility in order to resolve patient needs or expedite delivery of patient care. The individual will proactively engage with Veterans through multiple venues to include My HealtheVet (secure messaging), VetLink, the Kiosk, the recall system, or in person.
Incumbent educates other members of the respective care team about the scheduling process, to include application of the electronic wait list (EWL), Near List, recall system, and the panel assignment process. Incumbent provides information and receives patients that are reporting for scheduled and unscheduled visits. Processes and directs patients in an expedient and efficient manner. Receives and routes visitors. Incumbent is required to screen all veterans to determine the nature of medical problems. When seeking treatment and determining whether a medical emergency exits, incumbent contacts the appropriate medical staff immediately and provides administration assistance as required for the problem. Duties require frequent data input and processing functions into VISTA for admissions, discharges, follow-up and/or referral appointment, means test, and other administrative processes. Assumes all duties related to insurance billing and processing. MSAs provide a full range of administrative support to the clinic and/or section to which they are assigned.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
This job opportunity announcement may be used to fill additional vacancies.
Selected applicants will be required to complete an online onboarding process.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
United States Citizenship Required; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: Human Resources will review the selected candidate's education and experience and the selecting official may recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, Human Resources will determine grade and step in accordance with policy.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/20/2018 to receive consideration.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
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The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/494013900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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