This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/481670900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
WHAT DOES A FRONT LINE MANAGER DO? As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments.
WHAT IS THE WAGE AND INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.
225 positions in W&I/Fresno Submission Processing; assignments maybe at any of the following locations: 5045 E Butler, Fresno CA OR 3211 S N Pointe Drive, Fresno CA.
10/12/2017 to 10/25/2017
$32,844 - $42,702 per year
IR 13
225 vacancies in the following location:
Not required
No
Permanent - MANAGEMENT CADRE - Temporary NTE 3 years.
Full-time - Work Schedule will not change. Full-time will remain Full-time; Seasonal will remain Seasonal.
13
Yes
18CW2-WIM0047-MULT-8-13-M
481670900
As a FrontLine Manager you will:
***THIS IS NOT A TRUE VACANCY ***
Selectees will become part of a 3 year cadre for Submission Processing at the Fresno Campus. Cadre members may be placed in temporary managerial positions on an as-needed basis. Placement into the cadre is no guarantee of selection into a management assignment.
Requirements for Campus Management Cadre-Submission Processing (CMC-SP):
POSITION DESCRIPTIONS: The PD's are listed below. A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
Input Correction Operation:
Supervisory Tax Examining Technician: IR-0592-8(PD 91649) IR-0592-9(PD 91695),
File Supervisor IR-0305-11(PD 95770)
Supervisory Clerk, IR-0303-11(PD 91666)
Accounting Operation:
Supervisory Tax Examining Technician: IR-0592-8(PD 91649),
Supervisory Accounting Technician IR-0525-8(PD 91648)
Document Perfection Operation:
Supervisory Tax Examining Technician: IR-0592-8(PD 91649), IR-0592-9(PD 91695), IR-0592-10(PD 91665),
Supervisory Clerk, IR-0303-11(PD 91666)
Data Conversion Operation:
Supervisory Data Transcriber IR-0356-11(PD 91672),
Supervisory Clerk, IR-0303-11(PD 91666)
Receipt & Control:
Supervisory Financial Technician IR-0503-10(PD 91663)
Supervisory Mail Processing Equipment Operator IR-0350-11(PD 91671)
Mail and/or File Supervisor IR-0305-11(PD 91667), or IR-0305-11(PD 91789)
Supervisory Clerk IR-0303-10(PD 91655) or IR-0303-11(PD 91666)
MISC Frontline Manager Trainee PD's:
Correspondence Examination Technician FM Trainee IR-503-12, (PD 97183)
Data Transcriber FM Trainee IR-356-13, (PD 97182)
Tax Examining Technician Management FM Trainee IR-592-11, (PD 97400)
Tax Examining Technician Management FM Trainee IR-592-12, (PD 97178)
Clerk FM Trainee IR-303-13, (PD 97138)
Clerk FM Trainee IR-303-12, (PD 97137)
Mail & File Clerk FM Trainee IR-305-12, (PD 97136)
Mail & File Clerk FM Trainee IR-305-13, (PD 97135)
Mail & File Clerk FM Trainee IR-305-11, (PD 97134)
CONDITIONS OF EMPLOYMENT:
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Applicants determined tentatively eligible/qualified by the system will be prompted to complete the Technical Competency Narrative Questions and to provide a brief description of your exceptional accomplishment(s) related to the position to be filled.
Your application will be evaluated on the leadership and technical competencies of the position to be filled per the Service's Management Selection Program (MSP) 2.0 which covers Frontline, Department and Senior Manager positions. Technical competencies for this position are:
Technical competencies for this position are:
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) http://www.jobs.irs.gov/downloads/CoverLetterTips.pdf
To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips http://www.jobs.irs.gov/downloads/ResumeTips.pdf
Performance Appraisal/Awards: Submit a copy of your most recent completed performance appraisal.
If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
Education Documentation: If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. Non-IRS employees may substitute an SF-50 showing you held the series.
An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://jobs.irs.gov/seasonal/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Mike Waters at 801-620-7852 if you require this for any part of the application and hiring process.
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/481670900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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